Field Service Technician

Diebold Nixdorf

Field Service Technician providing technical maintenance for hardware and software products at customer locations. Responsible for scheduled inspections, repairs, and customer satisfaction in Montreal, QC.

Posted 7/7/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Installs, troubleshoots, and provides technical maintenance for hardware and software products and components, primarily at customer locations.
Performs scheduled inspections, cleanings, and other services, and carries out minor product repairs within an assigned territory.
Inspects products to ensure proper operation and resolves identified issues and/or escalates them according to established procedures.
Schedules service calls, completes all required documentation, and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Requirements

What you’ll need

Degree or equivalent work experience required.
Minimum of 1–2 years of relevant experience, or an equivalent combination of education and experience in on-site services.
Strong written and verbal communication skills.
Valid driver’s license and driving record that meet Diebold Nixdorf fleet requirements.
Must be fluent in French.
Must be able to travel to the United States for training.

Benefits

Comp & perks

Diebold Nixdorf is an equal opportunity employer
We value diversity
We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, or disability
A connected and rewarding career

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Hardware InstallationSoftware InstallationProduct InspectionMinor RepairsScheduled Inspections

Soft Skills

Written CommunicationVerbal Communication