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Diebold Nixdorf

Associate Field Service Technician

Diebold Nixdorf

Installs, debugs, and maintains hardware and software products on customer premises. Ensures satisfaction with service delivery and customer understanding of product functionality.

Posted 8/1/2026full-timeRemote • 🇲🇽 MexicoJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical maintenance and troubleshooting of hardware and software products, ensuring customer satisfaction through effective communication and service delivery. Possesses a valid driver's license and meets fleet requirements for field service operations.

Highest-signal resume keywords
Field Services ExperienceTechnical MaintenanceTroubleshooting SkillsCustomer ServiceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical MaintenanceTroubleshootingProduct InspectionMinor RepairsScheduled Services
Soft Skills
Written CommunicationVerbal Communication
Certifications & Qualifications
Driver's License
Industry Keywords
Field ServicesCustomer SatisfactionService Delivery

About the role

Key responsibilities & impact
  • Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Requirements

What you’ll need
  • Education or equivalent work experience required.
  • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
  • Good written and verbal communication skills.
  • Driver's license and driving record that satisfies DN's fleet requirements.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options