Diabetes Youth Families

Designer

• Primary interface to manufacturing for all early development projects.
• Collaborate with cross-functional teams including product design, systems engineering, development, design quality assurance, labeling, regulatory, and manufacturing engineering to ensure smooth transition of new products to manufacturing.
• Support manufacturing activities, addressing any issues encountered during production.
• Develop and implement strategies for product identifiers (i.e part numbers, model numbers, reference/catalogue numbers) management, ensuring efficient and effective processes.
• Through partnering with manufacturing engineering, develop and implement strategies for BOM management at different manufacturing sites and for different international markets.
• Ownership of BOM strategies for new product introduction and transfer of design to manufacturing, including part number management, and supporting design transfer PCOs and ECOs.
• Responsible for modeling number schemes and ownership of associated procedures to develop strategies to ensure consistency.
• Communicate and collaborate effectively with internal stakeholders, including labeling design teams, systems engineering, manufacturing, supplier quality, design quality assurance, and regulatory affairs, to align processes with overall project and business objectives.
• Stay up to date with industry trends, technological advancements, and regulatory requirements to drive continuous improvement and innovation within the insulin pump and wearable medical devices industry.
• Provide guidance and support to junior engineers, promoting knowledge sharing and professional development.
• Perform other duties as needed.

Senior NPI Design Transfer Engineer

Account Manager

• Meets/exceeds sales objective within assigned geographic area
• Develops and maintains superior relationships with key diabetes decision makers and influencers.
• Effective in implementing customer loyalty initiatives
• Consistently exhibits high level of proficiency and expertise in discussing and demonstrating Insulet Corporation products, as well as all related diabetes products including competitive products
• Consistently exhibits proficiency in demonstrating and training on all ancillary Insulet Corporation data management software
• Maintains active role with Managed Markets, which includes a sound working knowledge of managed care organizations as well as key decision-makers
• Facilitates and conducts required customer training programs
• Maintains a high profile with the professional diabetes organizations in the assigned geographical area
• Routinely contacts and manages sales promotions related to the assigned territory
• Works effectively and productively with colleagues in the commercial and corporate office
• Consistently executes all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
• Completes all administrative duties in a timely fashion and works within the specified budget

Pediatric Account Manager

• Develop and lead the territory’s business strategy
• Collaborate with territory partners to co-create efficient routing strategies
• Take full ownership of the patient onboarding process
• Own and exceed sales targets while driving market share growth
• Leverage a consultative approach when sharing industry, disease, and product knowledge
• Build contacts within the diabetes community by attending local events
• Analyze problems, identify root causes, and implement solutions
• Collaborate with internal stakeholders in delivering high-quality customer onboarding and training
• Cultivate and strengthen relationships with the entire office

Territory Manager – Field Based

Product Designer

• Contribute to tactical and innovation UX initiatives within an agile environment on web and mobile applications-Android and iOS.
• This includes working with Marketing, Technical Product Marketing and Systems teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space.
• Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Creative Cloud, Sketch, Zeplin, Overflow/Invision/Azure, etc.
• Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc.
• Work in a fast-paced agile development team, who are located in - Boston, San Diego and Tijuana using Webex, JIRA, Confluence, Aha! And other collaboration tools.
• Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work.
• Proactively engage with research to drive testing of your concepts.
• Present design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams to executive leadership and to our customers.
• Collaborate with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.
• Drive innovation initiatives related to UX process, tools or our overall design language and experiences.
• Contribute to corporate UX design language development, standards and frameworks as our brand evolves.
• Be mentored by Sr staff in all aspects of UX work.
• Grow, develop and hone your UX chops with a world class Mobile UX team!

Associate UX Designer

• Meets/exceeds sales objectives within the assigned geographic area
• Develops and maintains superior relationships with key diabetes decision makers and influencers
• Effective in implementing customer loyalty initiatives
• Exhibits high proficiency in discussing and demonstrating Insulet Corporation products and all related diabetes products
• Exhibits proficiency in demonstrating and training on all ancillary Insulet Corporation data management software
• Maintains an active role with Managed Markets
• Facilitates and conducts required customer training programs
• Maintains a high profile with professional diabetes organizations in the assigned geographical area
• Routinely contacts and manages sales promotions related to the assigned territory
• Works effectively and productively with colleagues in the commercial and corporate office
• Executes all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
• Completes all administrative duties in a timely fashion and works within the specified budget

Pediatric Account Manager – Field Based

Manager

• Establish Clinical Partnerships
• Share expertise with healthcare providers about diabetes management
• Own Patient Training
• Assess patient needs and customize training programs
• Collaborate with healthcare providers to ensure training aligns with clinical treatment plans
• Oversee Clinical Education
• Evaluate and recommend Certified Pod Trainers (CPTs)
• Empower decision-making by promoting insulin pump therapy benefits

Clinical Services Manager

General Counsel

• Provide strategic IP counseling to R&D, product franchises, marketing, and other functions within Insulet, particularly in the areas of software, algorithms, OSS, machine learning, and digital health.
• Manage a global patent portfolio aligned with Insulet’s business objectives, including drafting and prosecuting patent applications, working with outside counsel.
• Conduct freedom-to-operate, patentability, and infringement analyses.
• Support global IP litigation, oppositions, and enforcement efforts as needed.
• Assist with and negotiate IP-related aspects of transactions, including licensing, M&A, and collaborations.
• Manage a global trademark portfolio: from advising marketing team, clearance searches, specimen submissions, and registration maintenance.
• Educate internal stakeholders on IP best practices and emerging trends.
• Perform each of these key responsibilities with a high degree of strategic and long-term thinking.

Counsel, Intellectual Property

SDET

• Designs, modifies, develops, writes, and implements embedded software programming applications
• Ensures that their design is in compliance with Company policies
• Writes and maintains design documentation and testing requirements
• Self-motivated with a Growth mindset
• Works closely with other software and hardware engineers to integrate and debug systems
• Works with other departments to troubleshoot field issues
• Participate in product design reviews
• Perform other duties as required

Associate Software Tools Engineer – SDET

AI Engineer

• Develop and deploy AI applications leveraging LLMs and generative AI frameworks for real-world use cases
• Design and implement APIs for AI services, ensuring scalability, security, and performance
• Build retrieval-augmented generation (RAG) pipelines and integrate external knowledge bases for context-aware AI solutions
• Optimize and fine-tune LLMs for domain-specific tasks, including prompt engineering and model evaluation
• Implement AI inference pipelines for on-premise and cloud environments (Azure, AWS, GCP)
• Collaborate with product and engineering teams to integrate AI features into local and enterprise applications
• Monitor and improve model performance, latency, and reliability in production environments
• Stay current with emerging AI technologies and recommend best practices for adoption
• Clearly communicate findings and technical details to a broad audience, aligning with business objectives

Artificial Intelligence Engineer

Systems Engineer

• Represent the business for strategic and cross-functional CRM enhancements, translating commercial needs into clear, structured enhancement requests, explicitly defining business problem & pain points, desired outcomes & success metrics, and expected business value and impact.
• Facilitate solution refinement through collaboration with IT, Business stakeholders and platform teams.
• Facilitate cross-functional workshops for needs analysis and solution refinement.
• Maintain deep knowledge of end-to-end sales & marketing processes and CRM workflows.
• Review acceptance criteria and test scripts to ensure they reflect business expectations, processes, and real-world usage.
• Validate that delivered solutions continue to address the original business problem and value proposition.
• Operate and maintain the CRM documentation framework owned by Global Commercial Platform Principal.
• Create, update & retire CRM business documentation in line with defined standards, including SOPs, Work Instructions, QRGs.
• Ensure all documentation meets governance, audit, and system requirements.
• Identify recurring themes, gaps, inefficiencies in commercial processes, CRM usage, and documentation for continuous improvement.
• Provide structured insights to the Global Commercial Platform Principal to inform CRM roadmap evolution and prioritisation.

Senior Business Systems Analyst – CRM

Inside Sales

• Promote and sell Insulet products to prospective customers; responsible for proactive outbound calls to patients who have expressed interest in the Omnipod system.
• Handle incoming calls generated through physician offices or marketing programs.
• Respond to inquiries about the Omnipod product and competitive comparisons, leveraging a thorough understanding of the application and benefits of Insulet products.
• Collaborate with internal reimbursement teams and field sales to convert prospects into activated customers (shipped customers).
• Provide regular feedback and improvement suggestions to support a culture of continuous process improvement.
• Perform a wide range of complex sales, service, and administrative tasks.
• Undertake additional duties as assigned by management.

• Promote and sell Insulet products to prospective customers; responsible for proactive outbound calls to patients who have expressed interest in the Omnipod system.
• Responsible for handling incoming calls generated through healthcare providers or marketing programs.
• Respond to inquiries about the Omnipod product and competitor comparisons using a comprehensive understanding of Insulet products' applications and benefits.
• Collaborate with internal reimbursement teams and field sales to successfully convert prospects into activated customers (shipped customers).
• Provide regular feedback and improvement suggestions to support a culture of continuous process optimization.
• Perform a wide range of complex sales, service, and administrative tasks.
• Perform additional duties as assigned by management.

• Act as the primary contact between Commercial business and IT for day to day CRM issues and queries, triaging whether it is a training issue, potential bug or enhancement request.
• Support creation and monitoring of SNOW tickets, for timely resolution.
• Support investigation and clarification of issues and validate fixes meet business expectations.
• Identify recurring operational or system issues and escalate to the Commercial Platforms Principal.
• Collaborate with IT team on analysis for and refinement of low complexity enhancements.
• Review and validate UAT Test scripts ensuring functionality meets the intended business outcomes.
• Where required, support execution of UAT.
• Create and maintain operational CRM documentation aligned to the documentation framework, including; Work Instructions, SOP,s , Quick Reference Guides/Aids

Business Systems Analyst – CRM

• Develop and lead the territory’s business strategy, aligning territory partners around clear, actionable plans to achieve and exceed business goals
• Collaborate with territory partners to co-create efficient routing strategies and orchestrate a seamless, results-driven customer engagement process
• Take full ownership of the patient onboarding process, ensuring its successful completion either through direct efforts or by effectively coordinating with teammates
• Own and exceed sales targets while driving market share growth within the assigned geographic area through proactive and strategic business management
• Execute all field sales initiatives with entrepreneurial precision, ensuring they align with both company standards and innovative promotional practices that maximize impact

Program Manager

• Oversee the daily operations of the Enterprise Program Management Office
• Ensure effective project governance, resource management, and process optimization
• Drive consistency in project delivery and support program managers
• Align PMO activities with organizational strategy
• Develop, refine, and improve product development design control and business processes
• Partner with program and platform leadership to plan, organize, and operate programs
• Provide support for internal portfolio governance bodies
• Manage PMO staff, including hiring, mentoring, and performance management
• Prepare and present PMO metrics and reports to executive leadership and governance organizations
• Provide an unbiased, data-driven perspective of program and portfolio status and risks

Senior NPI Design Transfer Engineer

Pediatric Account Manager

Territory Manager – Field Based

Associate UX Designer

Pediatric Account Manager – Field Based

Clinical Services Manager

Counsel, Intellectual Property

Associate Software Tools Engineer – SDET

Artificial Intelligence Engineer

Senior Business Systems Analyst – CRM

Inside Sales

Inside Sales

Business Systems Analyst – CRM

Territory Manager – Field Based

Senior Manager, Enterprise Program Management Operations