Denver Health

Manager

• Provides leadership and operational oversight across application management, data analytics, and IT operations within the pharmacy department
• In collaboration with Denver Health IT, ensures the seamless integration and support of pharmacy-related software systems, data platforms, and server infrastructure to meet pharmacy department and organizational goals
• Drives innovation, maintains pharmacy-system integrity, and delivers actionable insights that support patient care and pharmacy operations
• Directs a team of pharmacy data analysts to deliver high-quality, actionable insights for pharmacy operations, clinical programs, and learner projects
• Develops and executes a strategic pharmacy data analytics roadmap aligned with pharmacy and IT goals
• Standardizes analytic processes including intake, goal definition, and reporting
• Partners with stakeholders to define requirements and present findings to pharmacy and IT leadership
• Partners with Denver Health IT to support and maintain pharmacy-related applications and hardware
• Contributes to the technical configuration, enhancements, and integration of pharmacy application systems
• Collaborates with vendors and internal teams to optimize application and hardware performance for pharmacy needs
• Develops department standard work for pharmacy IT disaster recovery planning and system monitoring
• Enforces change control processes and ensures compliance with security standards
• Manages cross-functional teams, including hiring, training, and performance management
• Aligns departmental goals with pharmacy and IT strategy through planning and prioritization
• Fosters a culture of continuous improvement using Lean methodologies

Manager, Pharmacy Technology – Analytics

Administration

• Under minimal supervision, the PACS Administrator coordinates technical related activities within the Radiology, Cardiology, Dental, Ophthalmology and Women's Care Imaging Information Systems
• Monitors the health and performance of all Imaging environments, their supporting applications, servers, associated interfaces and workstations, and addresses issues as they are discovered
• Leads and collaborates with troubleshooting efforts and problem resolution implementation
• Leads and collaborates with planning of system enhancements, upgrades and testing
• Adheres to organizational Change Management procedures
• Controls deployment and configuration management using Git and related development tools such as BASH, Lua, and Powershell
• Develops documentation and provides and training to junior team members and end-users
• Manage day-to-day operation of Imaging Information Systems topology including client/server software, workstations and physical & virtual server infrastructure
• Provide technical support for physicians, clinicians, and other end-users on PACS-related issues
• Communicates and intervenes appropriately with end users, departmental personnel, or with vendors to help resolve issues in a timely manner
• Author documentation and provide training/instruction to staff as appropriate
• Proactively seek opportunities to streamline procedures, enhance tools, improve monitoring, evolve workflows and systems to ensure the highest-level functionality of Imaging systems
• Performs systems testing for all planned upgrades
• Perform workflow discovery and analysis to design solutions for business stakeholders
• Anticipates resources needs and plans accordingly
• Participates in a 24x7 PACS on-call rotation to resolve imaging related problems.

PACS Administrator

• Responsible for managing the general activities of multiple assigned areas and/or projects in Ambulatory Care Services (ACS).
• Provides oversight for ACS sites and services and supports clinical leaders and staff with operations and facility needs.
• Collaborates with team members, direct manager and clinic program managers and leaders to provide guidance on ACS operations.
• Participates in multidisciplinary workgroups dedicated to managing and supporting deployment of new initiatives and process improvement.
• Participates in strategic planning, prepares contracts, conducts process improvement projects, and develops performance standards as assigned.
• Implements process changes and new initiatives across the organization.
• Manages external organization partnership, associations and relationships.
• Partners with nursing leadership, ambulatory leadership, Medical Group leadership, community members and other key partners.

Manager, Pharmacy Technology – Analytics

PACS Administrator

Clinic Administrator