CYBOT

Supply Chain

• Oversee all warehouse operations.
• Manage warehouse associates and/or drivers within our branch.
• Cultivate a winning culture by leading and working alongside the warehouse team through proper training and coaching.
• Interview and hire candidates for various warehouse positions.
• Oversee the initial and ongoing training of all warehouse associates.
• Conduct performance evaluations and manage personnel issues.
• Inspect facilities, grounds, and equipment, identifying and arranging repairs.
• Manage property control, including inventory levels of warehouse materials.
• Conduct quarterly audits and participate in daily safety expectations.
• Oversee transportation logistics, including delivery scheduling.
• Prepare reports on operations, inventory, associate metrics, and financial matters.

Warehouse Manager

Sales

• Receive customer calls and provide accurate pricing and product information, conducting research when needed;
• Enter customer orders into the system;
• Follow up with customers on orders in progress;
• Follow up on corporate requests, analyze reports, and take action;
• Take necessary measures to resolve customer service issues promptly and follow up;
• Proactively suggest related and/or alternative products when necessary;
• Keep technical product knowledge up to date;
• Perform other related duties as required.

Sales Representative

Marketing

• Agency support: identifying agencies' needs
• Creation of invitation materials (PDF, email campaigns, SMS)
• Collection of field feedback, photos and best practices
• Commercial operations: weekly update of the commercial operations PowerPoint
• Calls and exchanges with sales teams to gather field feedback
• Monitoring correct deployment of campaigns and operations
• Internal communication: support for an internal video project showcasing job roles
• Participation in filming and video editing
• Support for distribution and dissemination of these videos
• Monthly tasks: competitive intelligence
• Updating the KPI PowerPoint
• Hosting the Marketing webinar for new joiners
• Compiling and maintaining a resource presenting all information communicated about our partner brands

Marketing Intern

• Prospectar, desenvolver e identificar novos negócios;
• Acompanhar propostas comerciais, cotações.
• Fazer visitas comerciais e prospectar novos negócios
• Rentabilizar os negócios para a companhia
• Fazer treinamentos técnicos e comerciais

Junior Salesman

Analyst

• Conduzir diagnósticos de gaps por região e segmento, propondo planos de ação.
• Desenvolver análises de produtividade, indicadores e insights para suporte à tomada de decisão.
• Apoiar a governança do modelo de negócios e das políticas comerciais, garantindo aderência e evolução contínua.
• Gerir carteira de clientes e realizar segmentações estratégicas para maximizar resultados.
• Atuar na otimização de processos comerciais, identificando oportunidades de melhoria e inovação.
• Estruturar e acompanhar trilhas de capacitação comercial, promovendo o desenvolvimento da equipe.
• Criar materiais, guias operacionais e ferramentas de apoio para padronização e eficiência das rotinas comerciais.
• Contribuir para a implementação e evolução da estratégia comercial da empresa.

Analista Excelencia Comercial

Account Executive

• Counter Sales for Contractor, Industrial & OEM Market
• Quotations, order entry, tracking and proactive Customer Service
• Establish and maintain strong working relationships with key vendors
• Commit to proactive team approach to sales
• Identify and pursue gross margin and market share growth opportunities
• Daily merchandising display maintenance
• Helping warehouse as needed
• Other duties as assigned

Counter Sales Representative

Sales Engineer

• Identify and pursue new business opportunities within the industrial automation market.
• Collaborate with account managers to identify opportunities, prepare proposals, and present technical solutions to customers.
• Design and recommend automation solutions, including PLCs, drives, motion control, robotics, and industrial networking.
• Analyze customer processes, provide guidance and assist with product selection, application design, and troubleshooting.
• Work closely with vendors, integrators, and internal teams to ensure successful implementation and commissioning.
• Conduct product demonstrations and technical training for customers and internal staff.
• Stay current on industry trends, emerging technologies, and competitor offerings to maintain a competitive edge.

Project Manager

• Work with Lighting Specialist and Sales to understand requirements of the project to ensure the work proceeds on spec and facilitate smooth transition to customer
• Manage orders from purchase order to final billing including drawings, expediting change order and billing resolution
• Create and maintain assigned project orders in Eclipse
• Create submittals and O&M’s
• Manage project purchase order process with vendors
• Expedite all assigned project orders
• Constantly monitor and report on progress of project to all stakeholders via project status reports and updates
• Identify, analyze and solve critical problems
• Manage project budgets while ensuring timely and accurate invoicing and billing
• Serve as information center for technical information and consult with sales team on proper application of products if applicable
• Process all project change orders and customer returns on assigned projects
• Maintain accurate and up to date job folders for all assigned projects
• Multi-task and continually prioritize tasks to be completed throughout the day
• Perform all functions necessary to meet and exceed customer service standards

Senior Project Manager – Sales

• Identify and pursue new business opportunities within the industrial automation market
• Collaborate with account managers to identify opportunities, prepare proposals, and present technical solutions to customers
• Design and recommend automation solutions, including PLCs, drives, motion control, robotics, and industrial networking
• Analyze customer processes, provide guidance and assist with product selection, application design, and troubleshooting
• Work closely with vendors, integrators, and internal teams to ensure successful implementation and commissioning
• Conduct product demonstrations and technical training for customers and internal staff
• Stay current on industry trends, emerging technologies, and competitor offerings to maintain a competitive edge

• Monitor and maintain accurate inventory records in the ERP system
• Conduct regular cycle counts and reconcile variances promptly
• Investigate and resolve inventory discrepancies, reporting findings to management
• Ensure compliance with company policies and procedures related to inventory control
• Coordinate with purchasing and operations teams to manage stock replenishment and transfers
• Prepare and analyze inventory reports for management review
• Support audits and assist in implementing process improvements for inventory accuracy
• Maintain proper documentation for all inventory transactions

Inventory Control Coordinator II

Technical Product Manager

• Manage product sales, pricing, work orders, and technical support for automation and electrical/electronic systems.
• Create and maintain BOMs for custom builds such as panels, VFDs, and computers.
• Act as an internal resource for troubleshooting build-related issues and provide in-house expertise on automation and electrical/electronic systems.
• Modify and create CAD drawings as required for projects.
• Manage communication with Rockwell and the customer regarding pricing, forecasts, ordering, lifecycle, quality, and product development.
• Understand and interpret component and system-level requirements to meet customer specifications.
• Oversee pricing for Rockwell and related support lines at the work order level, including labor and outsourced components.
• Work closely with branch sales and purchasing teams to forecast demand and determine order levels.

Counselor

• Supporterai la forza vendita con competenze tecniche
• Coltiverai nuove occasioni di business in sinergia con il team di vendita
• Svilupperai soluzioni tecniche su misura
• Promuoverai la conoscenza dei prodotti

Consulente Tecnico, Illuminazione

• Manage the client portfolio, ensuring consultative and personalized service
• Prospect new customers and strengthen relationships with existing ones to drive loyalty and grow the customer base
• Plan and execute sales strategies to improve sales performance
• Conduct negotiations, issue orders, and manage outstanding commercial issues
• Identify and offer the best solutions according to customer needs
• Perform outbound and inbound customer service, monitor the entire sales process, and ensure effective follow-up.

Junior Sales Representative

• Vor-Ort-Betreuung/Beratung unserer Kunden
• Vermarktung und Umsetzung unserer sonepar-spezifischen Vertriebskonzepte
• Selbstständige vertriebliche Entwicklung des Vertriebsgebiets inkl. Neukundenakquise
• Enge Zusammenarbeit mit dem Innendienst, Fachaußendienst, E-Business & (technischem) Key-Account
• Angebots- und Objektverfolgung inkl. Datenpflege im CRM-System

Vertriebsmitarbeiter im Außendienst, 80-100%

ServiceNow

• Align the platform roadmap with the Group IT strategy and the Digital Workplace vision.
• Lead strategic governance meetings and the ServiceNow Council (global working group) to prioritize blueprint evolutions.
• Manage the ServiceNow budget and maintain strong relationships with suppliers responsible for operating and enhancing the platform.
• Build business cases for new modules or major platform enhancements.
• Own and oversee the ServiceNow instances, lead the core platform team, and manage technical escalations.
• Identify opportunities for process automation and optimization to maximize the platform's value across all 90 brands.
• Ensure production environment maintenance (Incidents/Service Requests) meets global SLAs.
• Enforce an 'out-of-the-box' approach to minimize technical debt and ensure seamless upgrades.
• Lead service providers to ensure successful module deployment across all subsidiaries.
• Act as a key contributor to strategic projects, notably the CMDB program, ensuring delivery on time, on budget, and within scope.
• Provide subject-matter expertise on ServiceNow modules (ITSM, CMDB, etc.) to project teams.
• Analyze and resolve day-to-day operational challenges faced by subsidiaries.
• Establish and energize the ServiceNow Community at Sonepar.
• Foster knowledge sharing between operating companies to reduce workflow fragmentation and promote best practices.

Warehouse Manager

Sales Representative

Marketing Intern

Junior Salesman

Analista Excelencia Comercial

Counter Sales Representative

Sales Engineer

Senior Project Manager – Sales

Sales Engineer

Inventory Control Coordinator II

Technical Product Manager

Consulente Tecnico, Illuminazione

Junior Sales Representative

Vertriebsmitarbeiter im Außendienst, 80-100%

ServiceNow Domain Manager