Curana Health

Analyst

• Design, build, and maintain sophisticated predictive models using Python, SQL and AI Foundry
• Apply machine learning techniques (e.g., gradient boosting, random forests, time-series modeling) to forecast outcomes and support proactive clinical interventions.
• Validate, monitor, and refine predictive models for performance and reliability.
• Conduct detailed analyses of utilization, cost patterns, quality outcomes, and value‑based care program performance.
• Evaluate the impact of clinical programs, pilots, and interventions using rigorous statistical methods.
• Deliver insights that improve total cost of care, reduce avoidable utilization, and enhance patient outcomes.
• Develop and optimize analytical datasets using SQL and Python.
• Build clean, user-friendly Power BI dashboards to communicate insights to market leadership, clinicians, and executives.
• Ensure consistent data standards, documentation, and governance.
• Use AI Foundry and other platforms to automate reporting, enhance data pipelines, and accelerate decision‑making.
• Prototype AI-driven solutions that scale predictive intelligence across the organization.
• Partner with clinical, operational, and finance teams to translate analytical findings into actionable strategies.
• Identify gaps, risks, and opportunities—then help design data‑driven solutions to improve outcomes and operational performance.
• Present insights in a clear, compelling manner tailored to diverse audiences.

Senior Analyst, Healthcare Economics

• Take ownership of foundational data and further development of SQL server.
• Engage and assist Project Managers during development activities while ensuring foundational data compliments the system blueprint and defined standard development practices.
• Work and coordinate with Project Managers and Department Directors to align requirements and solutions across the platform.
• Identify and analyze project and technical risks & impacts; define alternatives & prioritizations to remove roadblocks
• Assist with product assessments including fit/gap analysis, building PoCs and providing recommendations on data architecture/tool, etc.
• Drive system and tool optimization activities by reviewing current processes and implementing change when necessary.
• Build interactive dashboards and reports in Power BI that provide insights that can be easily interpreted and applied by business leaders to help improve their performance

Business Intelligence Analyst

Call Center Representative

• Handle inbound calls, chats, emails, and faxes from healthcare providers
• Document each interaction thoroughly, research issues as needed, and ensure prompt, accurate follow-up
• Guide providers through processes like checking authorization status, submitting claims, or navigating our provider portal
• Use empathy, critical thinking, and attention to detail to ensure providers get the answers they need

Shared Services Contact Center Specialist – Part Time

Manager

• Executes on strategies and goals set by the Align Senior Care Board of Directors, the Senior Leadership Team, and Executive Director for managing and improving overall Member experience.
• Contacts Plan members to conduct a comprehensive health assessment of the individual, develop a plan of care, and participate in the facilities interdisciplinary care team meeting.
• Serves as health coach to educate the member, the family and/or caregiver, about disease status and treatment, plan benefits, community resources, and resource options.
• Collaborates with members of the interdisciplinary care team and medical director(s) to facilitate appropriate treatment for members.
• Routinely follows up with member as scheduled to assess progress towards goals.
• Communicates with the member and/or caregiver to assist with the development of health goals and identify interventions to achieve these goals.
• Provide patient-centered intervention, such as making and verifying appointments, performing medication and care compliance initiatives.
• Acts as front-line support with Members and their RP/POAs to ensure the needs of the Member are met.
• Serves as a connection point among Members, their Communities, their Care Team, and Align Senior Care internal departments.
• Regularly engages Align Senior Care Members and RP/POAs in-person or by phone to provide education and assistance with utilizing Align Senior Care benefits.
• Including but not limited to. checking on upcoming specialist appointments, connecting members to supplemental benefits and providers, identifying immediate Member needs, and answering any questions the Member or RP/POA may have.
• Communicates Member health updates from Care Team to RP/POAs.
• Coordinates with the Care Team for non-urgent health or clinical questions.
• Works directly with internal departments to solve Member Grievances, Utilization Management, and Billing related issues.
• Updates Member and RP/POA contact information such as changes of address, email, or phone numbers.
• Actively supports Account Manager in identifying and securing contracts with "preferred" Providers.
• Assists Members, RP/POAs, and Partner Communities with locating in-network providers and scheduling/facilitation of appointments.
• Assists with (on request of member or APP) coordination of home health and therapy visits, ordering of Durable Medical Equipment, and utilization of supplemental benefits for Members.
• Monitors and, if needed, facilitates care team meetings with facility team, member, responsible partie(s) and the APP/clinical team.
• Ensures documentation of care team meetings and transmits to Plan.
• Monitors care plan updates, facilitates APP and PCP input into care plan, and distributes care plan as needed to care team members.
• Monitors midnight reports/community census to help identify member transitions to hospital or other care levels.

Case Manager, RN, LPN, Social Worker

• Develop comprehensive cross-functional integration plans for acquired businesses and lead post-deal planning.
• Drive the back-end execution of M&A transactions to full integration including integration due diligence, strategy, planning and execution and partner closely with the M&A, business and functional leaders to create value from M&A. Meet or exceed operational targets in terms of timing and retention.
• Collaborate effectively with internal stakeholders, including executive leadership, legal, finance, HR operations, and other relevant teams, to ensure alignment and execution of integration activities.
• Continue to improve the company's M&A integration approach in alignment with overall business objectives and the evolution of our operations.
• Drive change management approach and build communications infrastructure to efficiently and consistently manage employee experience through integrations.

Manager, M&A Integration

• Develop comprehensive cross-functional integration plans for acquired businesses and lead post-deal planning.
• Drive the back-end execution of M&A transactions to full integration including integration due diligence, strategy, planning and execution and partner closely with the M&A, business and functional leaders to create value from M&A.
• Collaborate effectively with internal stakeholders, including executive leadership, legal, finance, HR operations, and other relevant teams, to ensure alignment and execution of integration activities.
• Continue to improve the company's M&A integration approach in alignment with overall business objectives and the evolution of our operations.
• Drive change management approach and build communications infrastructure to efficiently and consistently manage employee experience through integrations.

Integration Manager

Human Resources

• Own and scale HR service delivery
• Design and run Curana’s HR Help Desk, including SLAs, routing, tiered support, and a searchable knowledge base.
• Build and publish dashboards that show volume, turnaround time, root causes, and trends—and use them to drive continuous improvement.
• Lead Workday operations and people systems execution
• Establish data governance, testing practices, and release/cutover processes that keep the system stable and trustworthy.
• Create operational excellence through standardization
• Build and govern HR SOPs, documentation, and SharePoint architecture with clear version control and audit cycles.
• Ensure Curana is always “audit ready” through strong documentation and process discipline.
• Oversee benefits, LOA, and ADA operations
• Provide daily oversight of Benefits and LOA teams, resolve escalations, and ensure regulatory compliance.
• Drive M&A HR operations
• Guide fleet operations governance
• Build and develop a high-performing team

Director, HR Operations

• Support Leaves & Accomodations, M&A HR operations, fleet management administration, credentialing assistance, compliance workflows, and Tier 1 HR Help Desk support.
• Administer fleet program documentation and compliance; manage forms, approvals, comms, and issue routing with Risk/Legal/ER as needed.
• Provide Tier-1 Help Desk coverage and execute defined HR transactions and compliance tasks (I-9, licensure, attestations).
• Partner with HR Ops/ER/Benefits/LOA to resolve cross-team items and maintain clean documentation for audits.
• Identify process friction and recommend SOP/KB enhancements to improve speed and accuracy.
• Own end-to-end LOA administration (FMLA, state programs, personal leaves) with vendor coordination; ensure timely notices, status updates, and Workday accuracy.
• Manage the ADA interactive process: intake, documentation, coordination with leaders, and outcome tracking; ensure regulatory compliance and fair practice.
• Guide leaders on work restrictions, RTW plans, and communications; reduce disruption and risk through proactive planning.
• Maintain clean, auditable records; generate LOA dashboards and trend analyses; flag patterns requiring policy/process remediation.
• Partner with ER/Payroll/Benefits to resolve cross-functional issues (eligibility, pay impacts, accommodations intersecting with performance).

Human Resources Specialist

Program Manager

• Support the intake, evaluation, and prioritization of cross-functional initiatives and special projects
• Assist with reviewing business cases, pilot plans, success metrics, and implementation considerations
• Support project management of strategic initiatives from planning through execution, coordinating timelines and cross-functional workstreams
• Help build, document, and maintain processes that support integration into Curana’s care model, shared services, and operational systems
• Develop clear communication and change management materials to support initiative rollout
• Prepare executive-ready PowerPoint presentations summarizing initiative goals, progress, risks, and outcomes
• Partner with Operations, Product, Sales, Marketing, Technology, and other teams to support alignment and execution
• Track, analyze, and report on key performance indicators (KPIs) to measure initiative performance
• Provide day-to-day analytical and operational support to the Transformation function as priorities evolve

Program Analyst – Transformation

• Manage ordering, inventory levels, and distribution of medical supplies and equipment
• Ensure adequate stock levels to support clinical operations while minimizing waste and overstock
• Develop and maintain standardized supply lists across locations
• Monitor product usage trends and forecast supply needs
• Build and ship a “clinic on wheels” rolling bag
• Manage relationships with existing vendors, including performance monitoring and issue resolution
• Evaluate, select, and onboard new vendors based on quality, cost, reliability, and compliance
• Negotiate contracts, pricing, and service agreements to achieve cost savings and value
• Ensure vendors meet organizational, regulatory, and quality standards
• Track supply costs and identify opportunities for cost reduction and standardization
• Partner with clinical leaders, operations, finance, and compliance teams

Medical Supply and Vendor Manager

Medical Billing and Coding

• Perform designated abstracting and coding functions in a multi-specialty/place of service organization
• Assign diagnostic and procedure codes and modifiers to outpatient and/or inpatient records
• Maintain timeliness, as well as productivity and quality standards and expectations in diagnostic and procedural coding
• Utilize industry standards of practice in all coding/audit work
• Serves as resource and subject matter expert to other staff.

RCM Coding Specialist

Executive Assistant

• Provide high-level administrative support to executives, including calendar management, travel arrangements, meeting coordination, and email correspondence.
• Prepare and edit correspondence, reports, presentations, and other documents as needed.
• Manage and prioritize multiple tasks and projects to ensure timely completion.
• Coordinate and manage logistics for executive meetings, including scheduling, agenda preparation, and follow-up actions.
• Work closely with medical group leaders across the organization to assess and enhance their calendar and time management practices.
• Develop and implement efficient scheduling strategies to optimize leaders' time and productivity.
• Serve as a liaison between executives and internal/external stakeholders, ensuring clear and timely communication.
• Facilitate the flow of information and follow-up on action items to ensure progress and completion.
• Coordinate special projects and initiatives as assigned by executives.

• Execute strategies for improving Member experience.
• Conduct comprehensive health assessments and develop care plans.
• Collaborate with interdisciplinary care team to facilitate treatment for members.
• Monitor member progress and ensure communication among parties involved.

Case Manager – RN, LPN, or Social Worker

Financial Planning and Analysis

• Support contract negotiation processes with vendors to secure favorable pricing and financial terms.
• Support operation team to develop and implement a comprehensive vendor performance management framework, including defining relevant KPIs, setting performance targets, and establishing monitoring processes.
• Analyze vendor spending patterns and identify opportunities for cost savings and value optimization.
• Ensure accurate tracking, coding, and reporting of vendor invoices, payments, and expenses.
• Identify and implement process improvements to enhance efficiency and effectiveness in vendor performance and cost management.
• Collaborate with various internal departments (e.g., operations, procurement, accounting, legal, and IT) to ensure the alignment of vendor performance and cost objectives.
• Support the annual operation cost budgeting process and forecasting cost models to project future financial performance, identify trends, and highlight potential risks and opportunities.
• Monitor and analyze actual financial results against budgets and forecasts, investigating variances and providing insightful explanations to management.
• Prepare and present regular operation expense reports to department heads.
• Conduct ad-hoc financial analysis and modeling to support strategic initiatives.