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Manager, Care Management Operations
Curana HealthManager of Care Management Operations at Curana Health overseeing care management activities, ensuring high-quality, patient-centered services while supporting strategic initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supervising care management staff, ensuring adherence to evidence-based practices, and optimizing resource allocation for improved efficiency. Proficient in quality assurance and performance monitoring to enhance patient care and team productivity.
Highest-signal resume keywords
Licensed Practical Nurse (LPN)Registered Nurse (RN)Supervisory ExperienceMicrosoft Office ProficiencyOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationQuality Assurance AuditsCare Plan DevelopmentPerformance MonitoringResource Allocation
Soft Skills
LeadershipTime ManagementTeam Facilitation
Certifications & Qualifications
Licensed Practical Nurse (LPN)Registered Nurse (RN)
Industry Keywords
Care ManagementEvidence-Based PracticesPost-Discharge CommunicationsFMLASenior Living Communities
About the role
Key responsibilities & impact- Supervise virtual and on-site care management staff (i.e., licensed practical nurses, registered nurses, and medical assistants)
- Evaluate workload, priorities, and adjust allocation of time and resources to increase efficiency and effectiveness
- Facilitate and lead team weekly meetings to discuss performance, upcoming training, and ensure the team’s alignment on new workflows as applicable
- Review and approve payroll, track attendance, and oversee employee leave, FMLA, and call-offs
- Ensure adherence to evidence-based care coordination practices
- Review and support the development of care plans, ensuring clinical appropriateness
- Collaborate with clinical leaders to align care management activities with organizational goals
- Monitor post-discharge communications to assure continuity of care and prevent unnecessary readmissions
- Partner with the Director of Care Management to ensure adequate staffing and maintain customer satisfaction by implementing and monitoring staff productivity and performance indicators
- Perform quality assurance audits on virtual and on-site staff
Requirements
What you’ll need- Licensed Practical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN)
- Minimum 2 years in a supervisory or leadership role preferred
- Proficient computer skills and exhibits knowledge in using various Microsoft Office applications
- Excellent organizational and time management skills with the ability to prioritize tasks
- Willingness to travel to local or out-of-state Senior Living Communities
Benefits
Comp & perks- Professional development opportunities
- Paid time off