Member Services Specialist – Part Time

Curana Health

Member Services Specialist responding to Medicare benefits and eligibility inquiries via phone and written communication. Collaborating with team members to enhance healthcare services.

Posted 7/29/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $12 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medicare benefits and health insurance, with strong customer service skills and the ability to analyze and resolve inquiries effectively. Proficient in documentation and compliance with CMS regulations, ensuring accurate tracking and communication.

Highest-signal resume keywords

Medicare ExperienceHealth Insurance KnowledgeCustomer Service SkillsCall Center ExperienceProficient Written and Oral Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medicare BenefitsData AnalysisDocumentation ManagementProblem SolvingOperational Research

Soft Skills

Interpersonal SkillsOrganizational SkillsTeam CollaborationIndependent Work

Tools & Technologies

Microsoft Office SuiteInternal Systems

Industry Keywords

Medicare Advantage PlansCMS RegulationsMember/Provider RelationsEligibilityClaims Processing

About the role

Key responsibilities & impact

Responds to Member/Provider questions via telephone and written correspondence regarding Medicare benefits, enrollment questions, change requests, eligibility, and claims.
Analyzes problems and provides information/solutions.
Utilizes internal systems to obtain and extract information, documents information, activities, and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive member/provider relations and coordinates with various functions within the company to ensure requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and member/provider service issues.
Requires knowledge of health insurance benefits.
Seeks, understands, and responds to the needs and expectations of internal and external customers.
Create and manage documentation specific to contact center.
Other duties as assigned.

Requirements

What you’ll need

H.S. graduate or GED; Heath insurance experience required.
Medicare experience preferred.
Medicare Advantage plans experience is a bonus.
Customer service and Call center experience preferred.
Proficient written and oral communication skills required.
Compliance, at all times, with CMS regulations regarding Medicare Advantage Plans.
Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team; Exceptional organizational skills.
Proficiency in computer skills including Microsoft Office Suite products.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Curana Health Website LinkedIn All Job Openings 1001 - 5000 employees 🏥 Healthcare 🤝 B2B ⚕️ Healthcare Insurance Healthcare
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Healthcare Insurance Curana Health is a healthcare provider focused on senior primary care and on-site clinical services in skilled nursing and senior living communities. The company partners with operators, payors, and Medicare Advantage plans to implement value-based care models, offering physician-led care teams, medical director services, care coordination (including RPM and APCM), behavioral health, and palliative care. Curana emphasizes reducing hospital readmissions, falls, and polypharmacy while improving resident satisfaction through integrated, community-based care supported by technology and payor partnerships. Member Services Specialist – Part Time Job not on LinkedIn 🔥 4 minutes ago 🇺🇸 United States – Remote 💵 $12 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responds to Member/Provider questions via telephone and written correspondence regarding Medicare benefits, enrollment questions, change requests, eligibility, and claims.
Analyzes problems and provides information/solutions.
Utilizes internal systems to obtain and extract information, documents information, activities, and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive member/provider relations and coordinates with various functions within the company to ensure requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and member/provider service issues.
Requires knowledge of health insurance benefits.
Seeks, understands, and responds to the needs and expectations of internal and external customers.
Create and manage documentation specific to contact center.
Other duties as assigned. 🎯 Requirements
H.S. graduate or GED; Heath insurance experience required.
Medicare experience preferred.
Medicare Advantage plans experience is a bonus.
Customer service and Call center experience preferred.
Proficient written and oral communication skills required.
Compliance, at all times, with CMS regulations regarding Medicare Advantage Plans.
Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team; Exceptional organizational skills.
Proficiency in computer skills including Microsoft Office Suite products. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Diet Technician 🔥 3 hours ago Discovery Behavioral Health 1001 - 5000 🏥 Healthcare 🧘 Wellness Website LinkedIn All Job Openings Diet Tech collaboratively supporting Registered Dietitian in dietary services and implementing dietary programs in California. Responsible for meal preparation, grocery purchasing, and compliance with health guidelines. 🇺🇸 United States – Remote 💵 $18 - $23 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior Part-Time Faculty, Psychology 🔥 5 hours ago UMS 201 - 500 💼 Consulting Website LinkedIn All Job Openings Adjunct Faculty member teaching and developing Psychology courses for University of Maine at Presque Isle. Flexible scheduling for undergraduate and graduate programs in various instructional modalities. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior Part Time Ambassador 🔥 5 hours ago Stride, Inc. 5001 - 10000 💼 Consulting 🏥 Healthcare 📚 Education Website LinkedIn All Job Openings Part Time Ambassador role supporting student academic and emotional needs through virtual engagement and family communication. Focus on fostering educational support and involvement in school activities. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior Clinical Consultation Triage Team 🔥 6 hours ago Sedgwick 10,000+ employees 🏗️ Construction 💼 Consulting 🏥 Healthcare Website LinkedIn All Job Openings Part Time Nurse on Sedgwick’s Clinical Consultation Triage Team, assisting with complex medical conditions. Flexible remote work environment with a focus on effective patient management. 🇺🇸 United States – Remote 💵 $34 - $36 / hour ⏱ Part Time 🟢 Junior 🟡 Mid-level 🦅 H1B Visa Sponsor Part Time Online Teacher – All Subjects 🔥 11 hours ago Hudson Global Scholars 51 - 200 📚 Education 🤝 B2B 👥 B2C Website LinkedIn All Job Openings Part-time online teachers facilitating various subjects for Hudson Global Scholars, providing instructional support and maintaining communication with students and families. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs