CSA Group

Project Manager

• Initiating and executing projects from start to finish, with the ability to effectively manage multiple projects.
• Establishing and managing project processes and schedules, resource requirements, costs, quality, and risk.
• Assessing standards’ needs, developing business cases and plans to address the needs.
• Developing proposals and contracts, and conducting financial analyses for new projects.
• Creating and maintaining strong relationships and networks with stakeholders.
• Liaising with internal and external partners including clients, management, legal, and finance.
• Identifying research topics and participating on research projects to help generate knowledge to inform standards and advance the program strategy.
• Other related responsibilities.

Project Manager – Health Care and Well-being, Chef de Projet – Santé et Bien-être

Account Manager

• Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available.
• Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods.
• Contacts former CSA Group customers to attempt to regain work.
• Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff.
• Participates in associations and outside organizations deemed appropriate by management.
• Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required.

Designer

• Design and develop training and educational solutions for external audiences on technical topics.
• Apply adult learning theory, instructional design models, and competency-based learning.
• Collaborate with external subject matter experts and the product management team to ensure content accuracy.

Education and Learning Designer

Manager

• Lead evaluation and testing projects within the designated product group, ensuring timely, high-quality delivery.
• Manage team performance through hiring, coaching, development, and performance management.
• Build strong customer relationships by providing proactive communication, technical guidance, and issue resolution.
• Support business planning, budgeting, forecasting, and resource planning for the assigned group.
• Monitor productivity, customer satisfaction, safety, and compliance, and implement corrective actions when needed.
• Prepare management reports and contribute to operational planning and continuous improvement initiatives.
• Communicate clearly with customers, team members, and leaders on priorities, risks, timelines, and project status.
• Foster collaboration across teams to resolve delivery issues, manage dependencies, and improve customer outcomes.
• Set clear goals, delegate effectively, and provide coaching that supports growth, accountability, and strong performance.
• Promote a positive team culture built on respect, feedback, continuous learning, and adaptability to change.
• Deliver multiple projects on time, on budget, and to quality standards while optimizing team utilization and margin.
• Allocate resources effectively, manage schedules, and ensure productivity targets are achieved.
• Drive continuous improvement in service delivery, technical execution, and operational efficiency.
• Identify and mitigate project, operational, and customer risks in a timely manner.
• Support complex customer opportunities, including commercial quotes and RFPs, as needed.

Product Group Manager, Field Evaluations

• Serves as the primary customer contact in the development of new accounts
• Works with Marketing to determine prospects, and help nurture the leads to develop accurate new account strategies to win business
• Fills the pipeline by utilizing company research tools
• Defines value in the eyes of the prospect
• Prioritizes leads and develops prospecting call plans
• Builds customer profiles and call plans
• Addresses why prospects are not currently using CSA, thus best addressing yellow lights and articulating CSA’s value proposition to win their business
• Establishes new account relationships to meet personal sales targets
• Independently prospects for new customers within assigned territory
• Contacts former CSA Group customers lost to other agencies to attempt to regain work
• Prepares written proposals of cost for services for clients
• Participates in associations and outside organizations deemed appropriate by management
• Establishes and maintains a list of contacts from experience, historic utilization reputation, influence and personal judgment
• Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities

Account Manager – IE

• Serves as the primary customer contact in the development of new accounts.
• Works with Marketing to determine prospects, and help nurture the leads to develop accurate new account strategies to win business with companies that do not currently do work with CSA Group.
• Fills the pipeline by utilizing company research tools, defining value in the eyes of the prospect, prioritizing leads and developing prospecting call plans.
• Builds customer profiles and call plans that address why prospects are not currently using CSA, thus best addressing yellow lights and articulating CSA’s value proposition to win their business.
• Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available.
• Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods.
• Contacts former CSA Group customers lost to other agencies to attempt to regain work.
• Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff.
• Participates in associations and outside organizations deemed appropriate by management.
• Establishes and maintains a list of contacts based on experience, historic utilization reputation, influence and personal judgment, including supplied contacts, as well as personally developed relationships.
• Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required.
• Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input for presentation and reporting to manager.

Account Manager – EP

• Serves as the primary customer contact in the development of new accounts.
• Works closely with Marketing to determine prospects and help nurture leads.
• Independently prospects for new customers within assigned territory.
• Contacts former CSA Group customers lost to other agencies to attempt to regain work.
• Prepares written proposals of cost for services for clients.
• Provides periodic written reports on calls, customer contact, proposals, quotes, and expenses.

Full-stack Engineer

• 项目执行与管理:依据相关产品标准、质量控制流程及内部工作规程，独立或主导完成电池储能产品的测试与认证项目
• 技术能力提升:积极参与行业标准技术委员会，保持技术前瞻性
• 内部技术支持:为内部团队提供及时、准确、清晰的技术问题解答
• 市场与销售协同:为销售及市场部门提供专业技术支持
• 质量审核与报告编制:编写项目技术报告和内部控制报告

Regional Technical Lead – Battery Product

• Leads the global strategy, development, and implementation of the Home & Commercial Appliance market segment
• Provides recommendations for new or strategic business opportunities in core areas through the innovative use of global business analyses, market intelligence, competitive data, customer feedback and regional input
• Provides recommendations to help determine competitive positioning and global pricing strategy for Appliances
• Directs competitive strategies to ensure a leadership position
• Recommends business opportunities depending on ROI and competitive positioning
• Promotes CSA Group’s competitive advantage and positioning expertise by developing customer-centric services, participating in critical industry and regulatory events, and developing relationships with customers

Business Manager – Appliances

• Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available.
• Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods.
• Contacts former CSA Group customers lost to other agencies to attempt to regain work.
• Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff.
• Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required.

Account Manager – Home and Commercial

• Serve as the primary customer contact in the development of new accounts
• Establish new account relationships to meet personal sales targets
• Independently prospect for new customers within assigned territory
• Contact former CSA Group customers to attempt to regain work
• Prepare written proposals of cost for services for clients
• Participate in associations and outside organizations deemed appropriate by management
• Evaluate industry reports and develop territory analysis

• Provides clear, timely technical guidance and solutions
• Helps interpret standards
• Develops compliance paths for new technologies
• Resolves technical disputes among stakeholders
• Maintains SME knowledge by staying current in relevant business areas
• Builds and leverages a strong industry network
• Assists with complex projects
• Mentors staff and acts as a technical expert in legal investigations
• Establishes and maintains technical benchmarks
• Delivers training and coaching to develop technical staff

Principal Technical Lead – Electrical Appliances

• Overseeing all aspects of assigned projects within the program area.
• Establishing timelines for project activities, determining project resource requirements (e.g. funding, personnel support), and assembling overall project schedules.
• Utilizing strong business acumen and planning skills to determine and manage the resources (time, budget, quality, etc.) required to complete the project.
• Developing and maintaining relationships with key interest groups (academia, regulators, industry, etc.).
• Promoting and improving committee efficiency, evaluating member performance and taking action as required.
• The management of standards development activities in existing areas, as well as conducting business development initiatives to expand the portfolio into new areas of the Program.
• Consulting with clients and other areas of CSA Group’s business to support development of standards and impact of standards.
• Liaising with clients, management, Legal and Finance to compose proposals, contracts, and financial analysis for new projects.

Project Manager – Health Care and Well-being, Chef de Projet – Santé et Bien-être

Account Manager

Education and Learning Designer

Product Group Manager, Field Evaluations

Account Manager – IE

Account Manager – EP

Account Manager

Regional Technical Lead – Battery Product

Business Manager – Appliances

Account Manager – Home and Commercial

Account Manager

Principal Technical Lead – Electrical Appliances

Project Manager – Alternative Energy Vehicles