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About the role
Key responsibilities & impact- Initiates the sales process, providing preliminary and ongoing information to existing clients
- Manages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services
- Prioritizes work assignments and follow-up responses to client inquiries and proposals
- Manages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the approach to secure new business
- Prepares cost proposals of services for clients, using applicable questionnaires and worksheets
- Maintains accurate and complete client files, including the input of existing client information into the shared sales database
- Works closely with the Sales team to support and promote continued growth of new business
- Works closely with customers to provide customer care on inquires, quotes and services with an assigned area
- Contacts current customers and promotes CSA testing services including, but not limited to, certification and SI/FE
- Prepares quotes for clients, using applicable questionnaires and worksheets
- Sends proposals to clients and conducts follow-up calls to provide further information, answers questions and documents these activities for further follow-up, including Notices and FIR Findings where applicable
- Maintains input of existing client information into Centra
- Regularly follows up on open quotations and sales opportunities
- Researches customer accounts, identifies opportunities for growth and generating leads and demand
- Expected to meet/exceed sales targets for assigned medium-sized accounts
Requirements
What you’ll need- Post-secondary education required
- 2-4 years of sales experience
- Understanding of Salesforce and Workday a plus
- Knowledge of the safety certification industry
- Computer proficiency in Word, Excel, PowerPoint, (Microsoft Outlook or an equivalent CRM application) and database applications
- Excellent verbal and written English communication skills
- Excellent phone and customer service skills
- Detail oriented and able to handle multiple tasks
- Able to maintain positive contacts within all levels of the organization to exchange explain and interpret information or ideas and follow-up on client requests
- Proven ability to consistently meet or exceed sales goals
- Ability to prepare cost proposals promptly to meet customers’ needs
- Strong organization and time management skills
- Ability to draft and deliver sales presentations
Benefits
Comp & perks- Annual bonus program, subject to program eligibility requirements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Process ManagementCost Proposal PreparationLead GenerationDatabase ManagementSales Target Achievement
Soft Skills
Excellent Verbal CommunicationDetail OrientedStrong Organization SkillsTime ManagementCustomer Care