Cross Border Talents

Consultant

• Handle inbound/outbound travel inquiries in Danish
• Assist with flight, hotel, and travel package bookings
• Provide travel advice and customized itinerary planning
• Manage changes, cancellations, and travel-related issues
• Ensure excellent customer satisfaction
• Maintain accurate records in booking systems

Travel Consultant, Danish Speaking

Danish Speaking Travel Consultant

Customer Support

• Provide customer support in Danish for clients.
• Collaborate with the international team.
• Address customer inquiries and resolve issues.
• Report to team leaders and participate in training.

Danish Customer Support Specialist

Software Engineer

• Diseñar e implementar soluciones basadas en LLMs, RAG y agentes
• Desarrollar e integrar soluciones con LangChain y APIs existentes
• Construir flujos end-to-end: ingesta → orquestación → serving → monitoreo
• Optimizar prompts, evaluaciones (offline/online) y guardrails
• Colaborar con equipos de Producto, Datos, QA y DevOps

IA Developer

Controller

• Support the execution of compliance control and independent testing activities across multiple European entities
• Ensure consistent application of compliance standards, risk monitoring, and control quality across all relevant locations
• Prepare compliance controls in coordination with Local Compliance Officers
• Conduct on-site control testing across multiple countries
• Document findings and formalize control reports and feedback
• Share results with Compliance Control & Risk Management teams, compliance domains, and regional officers
• Report quarterly results through dedicated governance tools
• Perform compliance independent testing activities across the assigned perimeter
• Ensure alignment with internal methodologies and control frameworks
• Contribute to compliance risk mapping and operational risk analysis
• Participate in the review of operational incidents and control outcomes
• Support continuous improvement of the compliance framework in collaboration with head office teams
• Ensure consistent service quality and adherence to global compliance standards

Compliance and Risk Management Controller, English-Speaking

• Promote and support the development of a strong risk and compliance culture
• Ensure integration of compliance policies and frameworks into operational activities and local teams
• Contribute to compliance training and awareness programs for relevant staff
• Support implementation of the compliance control framework
• Execute mandatory compliance control plans
• Identify, assess, and help mitigate compliance risks
• Monitor control results and ensure follow-up of corrective action plans
• Contribute to continuous improvement based on risk assessments, incidents, audits, and regulatory changes
• Escalate compliance risks, incidents, or recurring weaknesses to management when necessary
• Support operational risk and permanent control committees
• Contribute to governance reporting and management-level updates
• Develop and deliver compliance training for local operational teams
• Promote best practices and facilitate knowledge sharing across departments

English-Speaking Compliance Controller

Compliance Controller, English-Speaking

Business Development Rep

• Identify and qualify new business opportunities in the German market
• Conduct outbound prospecting via phone, email, and social platforms
• Build and maintain strong relationships with potential clients
• Understand client needs and present tailored solutions
• Collaborate closely with the sales team to drive revenue growth
• Maintain accurate records of interactions in CRM systems
• Meet and exceed individual and team targets

Business Development Representative, German-speaking

German-speaking Business Development Representative

• Respond to customer inquiries via phone, email, and live chat in Croatian
• Resolve issues efficiently and professionally, ensuring high levels of customer satisfaction
• Provide information about products, services, and order status
• Escalate complex issues to the appropriate departments when necessary
• Maintain accurate records of customer interactions
• Collaborate with team members to ensure consistent and quality service

Customer Support, Croatian Speaker

• Handle customer inquiries via phone, email, and chat, providing timely and accurate information.
• Assist customers with product-related questions, technical support, and issue resolution.
• Process orders, returns, and complaints while maintaining a high level of customer satisfaction.
• Collaborate with internal teams to address customer concerns and escalate issues as needed.
• Maintain up-to-date knowledge of products, services, and industry trends.
• Accurately document interactions and maintain customer records in the CRM system.
• Strive to exceed customer expectations and deliver a superior service experience.

Danish-Speaking Customer Service Representative

Junior Danish-Speaking Customer Service Representative

Lead Generation

• Identify and generate new business leads through outbound calls, emails, and other channels
• Qualify potential prospects and schedule appointments for the sales team
• Build and maintain a strong pipeline of leads and opportunities
• Understand customer needs and present suitable solutions
• Maintain accurate records of leads, follow-ups, and activities in the CRM system
• Work closely with internal teams to achieve business targets
• Meet individual and team KPIs on lead generation performance

Junior Lead Generation Executive, Cantonese Speaking

Translator

• Translate written materials from Russian to English and English to Russian, including business documents, emails, reports, and other related materials
• Ensure translations are accurate, contextually appropriate, and adhere to company standards and industry terminology
• Collaborate with teams across various departments to clarify translation requirements and maintain a consistent tone and style
• Proofread and edit translations for clarity and accuracy
• Maintain confidentiality and handle sensitive information with care

Junior Translator, Russian

• Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat.
• Handle inquiries related to products, services, and technical issues.
• Resolve customer complaints and issues in a timely and professional manner.
• Work closely with other departments to provide seamless customer service and solutions.
• Maintain accurate records of customer interactions and feedback in CRM systems.
• Identify opportunities to improve the customer experience and escalate complex issues when necessary.
• Work towards individual and team performance goals.