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Danish Customer Support Specialist
Cross Border TalentsDanish Customer Support Specialist providing customer support for a global leader. Must reside in Braga, working remotely with clear career paths.
About the role
Key responsibilities & impact- Provide customer support in Danish for clients.
- Collaborate with the international team.
- Address customer inquiries and resolve issues.
- Report to team leaders and participate in training.
Requirements
What you’ll need- Fluent/Native Danish (C2 level).
- Good English skills (B2) for internal communication and systems.
- Currently residing in Braga (required).
- A customer-oriented mindset with strong problem-solving skills.
- Eligibility: Must hold an EU Passport or a valid Portuguese Residence Permit.
Benefits
Comp & perks- Monthly Performance Bonus: Up to €80 extra based on targets.
- Welcome Bonus: Boost your monthly income with a sign-on bonus paid in 12 monthly installments.
- Braga Position Bonus: An additional €20 per month for our local talent.
- Meal Allowance: €7.63 per working day (paid via meal card).
- Health Insurance from Day 1: Comprehensive coverage from your first day with a small monthly contribution.
- Paid Training: Full professional training provided and paid from day one.
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Soft Skills
customer-oriented mindsetproblem-solving skills
Certifications
EU PassportPortuguese Residence Permit