Customer Support, Croatian Speaker

Cross Border Talents

Customer Support Representative assisting Croatian-speaking customers in a remote role from Greece. Engaging with clients to resolve inquiries through multiple communication channels.

Posted 4/23/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Respond to customer inquiries via phone, email, and live chat in Croatian
Resolve issues efficiently and professionally, ensuring high levels of customer satisfaction
Provide information about products, services, and order status
Escalate complex issues to the appropriate departments when necessary
Maintain accurate records of customer interactions
Collaborate with team members to ensure consistent and quality service

Requirements

What you’ll need

Fluent in Croatian (C1 or above)
Good level of English (for internal communication)
Excellent communication and interpersonal skills
Ability to work independently and manage time effectively in a remote environment
Comfortable using computers and basic software tools
Must be legally eligible to work in Greece and reside there

Benefits

Comp & perks

Remote work from anywhere in Greece
Stable full-time contract
Rotational shifts with work-life balance
Comprehensive training and onboarding
Opportunities for growth in an international company
Supportive and multicultural team environment

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

fluent in Croatiangood level of Englishcustomer serviceissue resolutionrecord keeping

Soft Skills

excellent communication skillsinterpersonal skillstime managementindependencecollaboration