Cross Border Talents

Customer Support

• Klanten ondersteunen via telefoon, e-mail en chat
• Technische vragen oplossen en problemen verhelpen
• Klanttevredenheid garanderen bij elk contact
• Cases en feedback registreren in interne systemen

Klantenservice Specialist, Nederlands

• Bied klanten ondersteuning via telefoon, e-mail en chat
• Beantwoord vragen en zorg voor een uitstekende service

Klantenservice Medewerker

Klantenservice specialist – Nederlands-sprekend

Klantenservice Agent, Nederlands-Sprekend

Account Executive

• Manage and grow a portfolio of Finnish-speaking advertisers
• Identify business needs and recommend tailored Google Ads solutions
• Drive sales growth by optimizing campaigns and improving performance
• Build strong, long-term client relationships through consultative selling
• Analyze data and insights to support decision-making and performance improvements
• Collaborate with internal teams to ensure customer satisfaction and success
• Consistently meet or exceed individual and team sales targets

Junior Sales Executive, Finnish Speaking

• Handle customer inquiries via phone, email, and chat.
• Assist customers with product information, troubleshooting, and issue resolution.
• Maintain accurate records and follow up on customer requests.
• Ensure customer satisfaction and deliver a positive experience.
• Collaborate with the team and follow company guidelines.

Junior Customer Support, German Speaking

Support Engineer

• Manage and resolve customer support requests via email and chat
• Provide guidance and troubleshooting related to:
• - Two-factor authentication (2FA)
• - Payroll management tools
• - Platform synchronization and configuration
• Deliver clear, professional, and empathetic communication
• Collaborate with internal teams to ensure issue resolution

Operations Customer Expert – Technical Support, French Market

• Handle customer inquiries through email and chat efficiently
• Provide guidance on: Two-factor authentication (2FA), Payroll management tools, Platform setup, synchronization, and configuration
• Communicate clearly, professionally, and empathetically
• Work with internal teams to resolve complex issues

French-Speaking SQL Support Specialist

Account Manager

• Serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customer’s objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign´s upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

Junior Sales and Account Representative, German Speaking

• Assist customers with inquiries related to automotive products and services
• Provide guidance on features, digital tools, and account-related topics
• Ensure high-quality customer experience through phone, email, or chat
• Support users with account management, subscriptions, and service-related questions
• Deliver friendly and solution-oriented assistance
• Engage with potential customers and identify business needs
• Present solutions tailored to client requirements
• Maintain strong customer relationships and achieve performance targets

Danish Customer Care

• Provide translation and language support in Ukrainian for customer interactions
• Assist customer service teams by translating emails, chats, and documentation
• Ensure accuracy and cultural relevance in all translations
• Support customer inquiries through written and occasional verbal communication
• Maintain quality standards and confidentiality at all times
• Collaborate with international teams to improve customer experience

Ukrainian-Speaking Translator – Customer Support

• Provide professional customer support in Dutch via phone, email, or chat
• Handle inquiries related to products, services, and accounts
• Resolve customer issues with empathy and efficiency
• Maintain accurate records of interactions in internal systems
• Follow quality standards and performance targets
• Collaborate with international teams to improve customer satisfaction