Cox Enterprises

Manager

• Develop and execute national account strategies to grow revenue, expand service offerings, and improve partner engagement with one or more hyperscalers
• Own full-sales lifecycle for assigned hyperscaler relationships including pipeline development, forecasting, deal structuring, pricing approvals, contract negotiation, and close
• Collaborate cross-functionally to design scalable offers, joint solutions, and enablement programs tailored to hyperscaler priorities
• Negotiate and manage commercial agreements, incentives, and rebate programs
• Ensure compliance with partner contractual terms
• Translate hyperscaler roadmaps and product announcements into commercial opportunities and internal enablement
• Serve as the primary escalation point for operational, commercial, and contractual issues
• Monitor market trends, competitor activity, and hyperscaler strategic shifts to adjust account plans and capture new opportunities
• Mentor and enable junior account managers or partner-facing sellers as needed

National Accounts Manager, Carrier

Operations

• Define and execute a comprehensive journey-led improvement strategy
• Optimize operations, elevate client and team member experiences, and drive measurable efficiency outcomes across Client Operations
• Blend process excellence with experience design
• Own the end-to-end management of client and team member journeys, including onboarding, support, and self-service experiences
• Maintain current- and future-state journey maps, prioritize journey enhancements that deliver business value
• Partner closely with Experience Strategy, Product, Marketing, and Operations teams

Director, Process Improvement – Journey Management

Product Designer

• Provide design guidance as part of an AI transformation team.
• Ensure delivered experiences maintain a high level of quality for end users.
• Create wireframes, mockups, and interactive prototypes to communicate design concepts and user flows.
• Present design work to peers and business leaders to build alignment.
• Partner with development teams to ensure designs are implemented accurately.
• Apply and contribute to design systems, style guides, and UX standards.
• Stay current with industry trends, emerging technologies, and best practices in AI, UX, and product design.
• Advocate for user-centered design methods and data-informed decision-making.

Product Designer II

Account Manager

• Serve as the proactive, strategic point of contact for a high-volume and/or complex portfolio of AMP clients, with heavy emphasis on email, texting, and direct mail performance
• Own relationships for white ‑ glove dealerships and dealer groups, providing elevated service, high-touch communication, and executive-level consultation
• Manage a more complex book, requiring strong prioritization, efficiency, and the ability to scale best practices across multiple rooftops while still meeting heightened client expectations
• Develop and strengthen client relationships by delivering exceptional service, advanced problem resolution, and consistent, value-driven communication
• Collaborate seamlessly with Product, Implementation, Performance Management, Managed Services, and other internal partners to align client goals with operational execution
• Maintain a regular and strategic cadence of client engagement to promote product adoption, improve marketing outcomes, and proactively reduce churn risk—especially within high-revenue and high-visibility accounts
• Conduct advanced, consultative reviews for dealership and dealer group leadership, including: Campaign and cross-channel strategy recommendations, Creative and template performance assessments, Customer segmentation and targeting strategy, Process tree and automation evaluations, Ad hoc email and SMS marketing opportunities, Call script effectiveness and follow-up process reviews
• Utilize CRM and marketing analytics to deeply analyze performance trends, including: Send volume, open rates, click-through rates, and engagement trends, Task creation and customer response behaviors, Lead response quality and follow-up effectiveness, Vehicle sales attribution tied to marketing campaigns
• Act as a subject-matter resource by providing marketing insight, coaching, and trend analysis to internal partners and Managed Services teammates
• Demonstrate confidence, professionalism, and strong consultative presence when supporting: VIP and executive-level clients, New feature rollouts and pilot programs, Escalations and complex client scenarios, Strategic conversations requiring data-driven influence

Client Relationship Manager III

Marketing Analyst

• Develop and catalog content supporting the Cox Automotive Retail Solutions brand-level thought leadership and executive visibility program.
• Work with business, product, and sales leaders to craft, personalize and help deliver brand level thought leadership in the form of speaking opportunities, interviews, etc.
• Leverage and develop AI prompts to draft/produce video scripts, presentation talking points, scripts, and blog articles for Cox Automotive leaders, capturing their personal voice.
• Develop a working understanding of the Retail portfolio story and the brands/products within it to serve as human editor and finalize content for publication.
• Build and optimize living content libraries for prompts written to generate content, and the cultivated content that fuels the intelligence of AI tools.
• Work with internal research team to initiate studies and translate findings into client-facing educational content.
• Brainstorm topics for brand awareness and educational content opportunities.
• Partner with creative agency and leverage AI tools to develop assets including eBooks, presentations, and videos.
• Manage project timelines and communicate with stakeholders to ensure timely project completion.

Brand Marketing Analyst II

Sales

• Drive high priority cross-BU initiatives while working effectively on multiple assignments with little to no oversight.
• Work with senior partners across the organization to translate performance challenges or opportunities into sales strategies that drive revenue and EBITDA growth.
• Partner with sales enablement, performance, training and optimization teams as needed to drive initiative execution and ongoing maintenance.
• Effectively communicate expectations and requirements to engaged teams while keeping business stakeholders informed of progress and all related issues.
• Provide strategic and analytical support for projects tied to account planning, product adoption, client performance visibility, and revenue retention.
• Identify, communicate and manage risks that may interfere with project execution or success.
• Obtain and maintain a working knowledge of Sales applications, client and business groups across multiple functional areas.
• Travel: up to 25% (day and overnight trips)

Sales Strategy & Enablement Senior Manager

Account Executive

• Use your hunting skills and direct sales expertise to develop net-new pipeline, drive outbound prospecting, and convert qualified opportunities into closed business across cloud operations and consulting services
• Consistently achieve and exceed monthly, quarterly, and annual sales targets
• Build and manage a robust enterprise pipeline, driving opportunities through all stages of the sales cycle while maintaining a 5:1 funnel-to-quota ratio
• Develop and nurture relationships within AWS, Microsoft, and Google Cloud ecosystems to generate new business
• Drive cloud and professional services sales through Cox Business, indirect partners, internal business units, and industry events
• Identify client needs, propose tailored hybrid cloud and IT transformation solutions, and articulate the business value of RapidScale’s offerings through a consultative, outcome-based sales approach
• Utilize Salesforce to track prospects, manage opportunities, and provide actionable business insights to improve forecasting and strategy
• Work closely with internal teams (product, marketing, professional services, customer success) to ensure seamless service delivery while leading contract negotiations to secure favorable terms
• Stay informed about market trends, emerging technologies, and competitive positioning to refine sales strategies and maintain a competitive edge

Account Executive II

Data Engineer

• Design and implement robust data architectures supporting structured and unstructured data from internal and external sources
• Build and maintain scalable, secure data pipelines using cloud-based and distributed technologies
• Establish data structures and routing mechanisms based on business and technical requirements
• Develop and execute automated test cases to validate ETL workflows, data pipelines, and reporting logic
• Create regression test suites to ensure ongoing data integrity and system stability
• Analyze current and historical performance data to identify trends, variances, and opportunities
• Collaborate with data consumers, project managers, and business stakeholders to define logical and physical database designs for analytics models
• Identify and implement improvements in internal data management and testing processes

Senior Data Engineer

• Leading a team of Client Relationship professionals to deliver exceptional customer experiences
• Building strong, long-term relationships with assigned strategic clients
• Translating client business, financial, and operational requirements into actionable strategies
• Leading, coaching, and developing a team to achieve performance and accountability
• Establishing clear goals, performance expectations, and success metrics aligned to priorities
• Monitoring and analyzing operational and customer performance metrics to identify trends
• Developing and delivering data-driven insights to enhance service quality

Manager, Client Relationship Management – Cox Fleet

Business Intelligence Analyst

• Acquires, synthesizes and organizes business data from internal and external sources.
• Creates specifications for reports and analysis based on business need and required or available data elements.
• Provides consultation to users on optimal methods to access, analyze and derive meaning from produced datasets and reports.
• May analyze complex business issues, constructing forecasts, recommendations and strategic / tactical plans based on business data and market knowledge.
• Contributes to development and ensures ongoing application of date governance structures and controls.
• Manages and executes complex, end-to-end analytics projects — from requirements gathering through delivery — including Fleet lead strategy, performance reporting, and opportunity analyses.
• Develops account-level analytics and segmentation to support Fleet go-to-market strategy, including identification of high-potential acquisition targets, at-risk accounts, and growth opportunities within existing relationships.
• Builds and maintains a Fleet whitespace model to quantify untapped potential at the account level.
• Leads the development of self-service reporting and Fleet performance metrics, translating data into actionable insights on account performance, whitespace, market trends, and buy/sell behavior for sales teams.
• Develops and recommends continuous process improvement initiatives for the Business Intelligence team.
• Works closely with stakeholders from multiple functions to identify systemic issues and challenges facing key segments of the business.

Business Intelligence Manager

• Accomplish department objectives with primary focus on customer service, value creation and customer growth
• Lead a Client Relationship team to meet mobility needs of customers and drive insight into their business
• Establish strategic goals by gathering business, financial and operational requirements from leadership and other organizational stakeholders
• Motivate and develop employees to achieve high standards and create a culture of continuous improvement and innovation
• Provide leadership for subordinate leaders and teams across the Client Relationship group
• Work closely with internal and client leaders to understand business and process methods, needs, issues, and challenges
• Monitor Operational metrics to understand patterns and trends, identify cross organizational issues and develop data-based insights and recommendations
• Define and develop process and technology improvement recommendations, and drive the implementation thereof
• Oversee service provision to regional and global stakeholders; ensuring operations and services align, support, and deliver expected returns
• Define the optimal resource mix for effective project delivery
• Assist with other duties and special projects as assigned by Leadership
• Develop a culture of continuous improvement