Cornerstone Capital Bank

Financial Planning and Analysis

• Support builder division managers by summarizing, presenting, and advising on all financial aspects.
• Translate complex financial data into actionable insights that inform decision-making, improve performance, and drive profitability.
• Partner with builder division managers in recruiting efforts for Loan Originators by modeling financial scenarios, assessing market opportunities, and advising on compensation.
• Provide insight into long-term profitability and capture potential to ensure successful, sustainable recruiting decisions.
• Responsible for builder division compensation, from the initial creation of the agreements, changes in salaries and/or base cost centers, through the approval of the monthly commission, incentive, and override reports.
• Model current branches to advise on profitability dynamics and then coordinate product margins and commission rates for each market.
• Design, implement, and maintain financial reporting tools and dashboards for all levels of management to provide visibility into key dynamics.
• Manages a team and oversees the preparation and accuracy of financial reporting and KPI’s for compensation purposes.
• Act as a CHL representative for builder division joint ventures (10+), presenting all necessary financial reporting and support.
• Lead annual builder division budgeting process and mid-year forecasting, combined with working with regional managers and joint venture shareholders to develop strategic business decisions.
• Provide ad hoc analyses and reports to respond to emerging business needs from CHL, ABA/JVs, and executive management.
• Perform other duties as assigned.

VP Finance, Builder Division

Vice President

• Lead the design and structuring of mortgage products and investor programs
• Own investor-driven product development activities from concept through launch readiness
• Produce authoritative, pre-launch product documentation
• Partner with Product, Technology, and Operations to support product setup and validation
• Independently manage multiple concurrent development initiatives using structured project plans
• Act as a senior point of coordination between Secondary / Capital Markets and other departments during product development and launch

VP, Product Development

Bilingual

• You'll be the trusted guide clients and referral partners count on throughout the entire mortgage journey.
• That means building genuine relationships, understanding what matters most to each borrower, and helping them navigate their options with confidence and clarity.
• You'll manage every detail from application to closing, set clear expectations, and deliver an exceptional experience at every step.
• And because this industry never stops evolving, you'll stay sharp on market trends, product updates, and compliance requirements so you're always bringing your best.

Builder Loan Officer, Bilingual

Security Engineer

• Develop and Maintain Security Programs: Create and maintain a comprehensive information security program, including policies, procedures, and standards. Ensure the program aligns with industry best practices and regulatory requirements.
• Risk Assessment and Management: Conduct regular risk assessments to identify vulnerabilities and threats. Develop and implement risk mitigation strategies.
• Compliance: Ensure compliance with relevant regulations, such as the Gramm-Leach-Bliley Act (GLBA) and the Financial Services Modernization Act (FSMA). Stay informed about emerging security threats and vulnerabilities.
• Incident Response: Develop and maintain an incident response plan. Respond to and investigate security incidents.
• Security Awareness and Training: Develop and deliver security awareness training to employees. Promote a culture of security within the organization.
• Technology Security: Evaluate and recommend security technologies. Monitor and maintain security systems.
• Collaboration: Collaborate with other departments, such as IT, audit, and legal, to ensure a holistic approach to security. Work with business leaders to understand their needs and ensure security measures are effective.
• Reporting and Monitoring: Develop and maintain reports on security performance and compliance. Monitor security events and alerts.
• Serves as Bank Protection Officer
• Deliver an Annual Security Report to the Board
• Advise on security awareness and training curriculum
• Champion security and resilience initiatives across the enterprise
• Other duties as assigned

Director, Integrated Security

Program Manager

• Support the development and implementation of policies, procedures, and other compliance program elements for CHL and its Affiliates.
• Assist in tracking changes and updates to LRRs, regulatory agency policy statements, and guidance to identify when new or revised disclosures, policies, or procedures are needed.
• Periodically review current disclosures, policies, and procedures to ensure accuracy and completeness.
• Conduct periodic vendor risk assessments to identify and evaluate potential risks.
• Work with ERM partners and the line of business to ensure compliance changes are implemented timely.
• Ensure completion of risk governance and compliance program activities, as assigned, to include remediation and progression through the issue management lifecycle.
• Work with management to develop and adhere to an internal mortgage origination state and federal regulatory disclosure review schedule.
• Act as a backup for regulatory exams, consumer complaints, and other responsibilities as needed.
• Work on other assigned compliance-related projects, as needed.

Mortgage Origination Compliance Program Manager

Compliance

• Report quarterly to the Board of Directors’ Audit and Risk Committee
• Coordinate and manage consumer compliance regulatory examinations
• Serve as the Bank’s Privacy Officer and Regulation O Officer
• Maintain knowledge of local, state, and federal laws and regulations
• Ensure the Bank has an operating framework for compliance risks
• Lead a team responsible for compliance policies and programs
• Collaborate with business partners for new product offerings
• Develop and maintain policies and programs encouraging compliance
• Develop annual department budget

Chief Compliance Officer

Accounts Payable

• Processing quick check requests in A/P system
• Processing borrower check requests in A/P system
• Process check runs twice a week for CHL, CIA, and CSD
• Process check run once a month for MTV (formerly CFV)
• Process ACH run daily for CHL, CIA, and CSD
• Process ACH runs twice a week on Tuesday and Thursday for MTV (formerly CFV)
• Approve or deny POS pay exceptions as received from the bank by 12:00 noon.
• Upload POS pay files for banks for checks processed at the end of the day.
• Scan in checks printed daily, save in folder with company, description, and date.
• Process and record Concur employee expenses twice a week.
• Assist local Accounting Department
• Assist in daily office duties as needed.
• Assist in special projects as needed.

Accounts Payable Clerk

• Develop, collaborate, and administer aspects of the compliance risk management program for Cornerstone Home Lending and its Affiliates
• Support the development and implementation of policies and procedures for CHL and its Affiliates
• Assist in tracking changes and updates to LRRs
• Review current disclosures, policies, and procedures for accuracy and completeness
• Conduct periodic vendor risk assessments to identify potential risks
• Work with management to develop a regulatory disclosure review schedule
• Act as a backup for regulatory exams and consumer complaints

Mortgage Originations Compliance Manager

IT Support

• Oversees the daily operation of the Compliance Helpdesk for Cornerstone Home Lending
• Provides direction and expertise to team members
• Develops skills of team members through training and performance management
• Monitors inquiries to ensure they are responded to within SLAs
• Reviews Compliance Help Desk inquiries for accuracy and consistency
• Serves as primary Subject Matter Expert for ComplianceAnalyzer
• Maintains training materials and instructional tools
• Analyzes complex information regarding regulatory and Investor issues
• Creates monthly & quarterly reports regarding Compliance HelpDesk activities

Compliance Help Desk Manager – Mortgage

Administration

• Provide a warm welcome to Realtors and Clients
• Monitor and manage workflow to ensure timely closings
• Maintain product knowledge and stay up-to-date on changes to market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from clients
• Disclose and submit loans to the Operations Department – lots of attention to detail
• Perform basic income calculations
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames - we always close our clients on time
• Work within a database
• Plan and set up lunch-ins, meetings, etc.
• Market, service, and promote the Company’s loan products

Part-time Mortgage Production Associate – Office Administrator

Marketing

• Serve as the go-to resource for Loan Officers seeking marketing support, helping resolve issues, provide guidance, and drive adoption of marketing platforms and strategies.
• Train and support Loan Officers on the use of marketing tools and systems (including but not limited to: Mortgage Coach, MMI, CRM, review automation tools, email automation, social media platforms, video messaging tools).
• Ensure marketing consistency at scale by maintaining a unified field strategy; developing scalable assets, and providing training to minimize regional disparities and empower Loan Officers with compliant, high-impact marketing tools.
• Develop and manage nurture campaigns and marketing collateral to support Loan Officers in building relationships with key referral partners, including but not limited to: Realtors, Financial Advisors and Builders.
• Collaborate with individual originators to tailor marketing approaches to their market, partner base, and production goals.
• Act as a strategic liaison between production teams and the marketing team, ensuring the delivery of relevant, high-performing materials by integrating boots-on-ground feedback into campaign planning and sales enablement initiative.
• Create and manage Field Marketing roadmaps and project plans, translating strategic initiatives into actionable timelines, milestones, and workflows for the field marketing team and cross-functional partners.
• Regularly engage with branches and regional sales leaders to ensure marketing alignment, gather insights, and proactively identify marketing opportunities.
• Monitor marketing tool utilization, adoption rates, and campaign performance; generate insights to improve usage and effectiveness.
• Define and track key performance indicators (KPIs) for field marketing initiatives; prepare regular reports and dashboards for senior management.
• Oversee and continuously improve the Field Marketing Monday.com project management system, cleaning up existing boards, standardizing workflows, and ensuring consistent use to support planning, prioritization, and reporting.
• Serve as the manager for Field Marketing Coordinators and/or Project Coordinators, overseeing execution, providing professional development, and ensuring alignment with field marketing strategy and service excellence.
• Recruit, train, and manage field marketing staff as needed; assessing team performance and providing ongoing coaching.
• Lead marketing initiatives with sales teams in the field; branch visits, presentations, and coordination of a collective strategy.

Field Marketing Manager

• Coordinates loan closings with title companies and real estate agencies
• Ensuring documents returned from applicable agencies are complete and accurate
• Significant understanding of loan documentation, credit policy, and banking regulation
• Coordinate the preparation of required loan documentation
• Effective file maintenance to resolve exceptions
• Work closely with banker, lender, and portfolio manager to assist in collecting financial data
• Monitor reports such as past due loans
• Review all loan packages including proper approval authority and documentation

Commercial Loan Administrator

• Lead the development of strategic builder marketing initiatives including promotional campaigns, community launch support, forward commitment promotions, incentive messaging, and co-branded collateral designed to drive builder alignment and production growth
• Maintain expert-level understanding of builder operations, builder sales cycles, forward commitments, rate lock programs, preferred lender agreements, and incentive structures to ensure all marketing programs are accurate, compliant, and positioned for maximum impact
• Design training campaigns and content that simplify complex builder financing strategies, including (but not limited to): forward commitments, JV and ABA structures, and incentive programs, ensuring teams can market these offerings confidently and compliantly
• Maintain a strong understanding of the processes involved in establishing and onboarding preferred lender relationships, ABAs, and broker ventures, and support leadership in coordinating the marketing and communication components of these agreements
• Lead strategic builder marketing projects from concept through execution, ensuring initiatives are delivered on time, aligned with organizational goals, and executed with minimal oversight
• Support the Senior Marketing Operations Manager in managing the end-to-end onboarding workflow for new builder partnerships, ensuring all marketing requirements, timelines, and deliverables are coordinated across internal teams and builder stakeholders
• Partner with Builder Division leadership in alignment with guidance from Senior Marketing Operations Manager to identify marketing opportunities, upcoming community needs, inventory challenges, and strategic priorities that require marketing support
• Develop promotional messaging, announcement materials, and presentation decks including PowerPoints to support new builder programs, community launches, incentive rollouts, and division-wide communications
• Collaborate closely with Secondary Marketing, Compliance, Legal, Digital, Design, Web, and Content teams to ensure all builder marketing initiatives meet regulatory, operational, and brand standards
• Provide strategic direction to Field Marketing Coordinators to ensure consistent, compliant execution of builder initiatives including promotional campaigns, co-branded materials, and market-specific requests
• Serve as the primary conduit between the builder division and the marketing department, elevating structured insights, field feedback, and proactive recommendations to senior marketing leadership
• Participate in select meetings with prospective builder partners to support leadership in presenting Cornerstone’s marketing capabilities, forward commitment programs, and overall value proposition. Travel may be required for key partnership discussions and builder evaluations
• Train and support Regions on the use of marketing tools and systems (e.g., Mortgage Coach, MMI, review automation tools, email automation, social media platforms, video messaging tools)
• Deliver monthly recap reports and performance insights to the Senior Marketing Operations Manager outlining campaign effectiveness, builder activity, forward commitment utilization, and emerging opportunities
• Other duties assigned

Builder Marketing Manager

Financial Crime

• Provide strategic direction and day-to-day oversight of the Bank's BSA/AML compliance program, including Suspicious Activity Report (SAR) filing, Currency Transaction Report (CTR) processing, and Customer Due Diligence (CDD/EDD) requirements.
• Direct the annual BSA/AML risk assessment process, ensuring adequate coverage of all bank activities.
• Maintain and evolve BSA/AML policies, procedures, and controls in alignment with FinCEN guidance, FFIEC BSA/AML Examination Manual, and applicable state law.
• Oversee the Bank's transaction monitoring program, including system configuration, alert tuning, and escalation workflows.
• Ensure timely, complete, and accurate regulatory reporting to FinCEN, including the management of lookback reviews or remediation as needed.
• Lead the Bank's OFAC/sanctions screening program, ensuring controls are appropriately applied to mortgage loan origination, commercial credit underwriting, ACH, wire, and other payment channels.
• Oversee the fraud risk intelligence function, coordinating with Operations, Retail Banking, and Commercial Banking on emerging fraud typologies relevant to lending and deposit products.
• Serve as the primary compliance partner for the Mortgage and Consumer Lending business line, ensuring financial crimes controls are embedded in the origination lifecycle.
• Act as primary point of contact for BSA/AML and financial crimes-related internal audits and examinations.

Senior Director, Financial Crimes Compliance

Risk

• Lead the development and implementation of the operational risk management framework, including policies, procedures, and controls
• Identify and assess operational risks across the organization, using a range of risk assessment techniques and tools
• Collaborate with business units and departments to develop and implement risk management processes
• Monitor the effectiveness of operational risk controls and identify opportunities for improvement
• Provide leadership and guidance to a team of operational risk professionals, including setting performance objectives, providing coaching and mentorship, and conducting performance evaluations
• Collaborate with other risk management functions, such as credit, market, and liquidity risk, to ensure a holistic approach to risk management
• Ensure compliance with regulatory requirements and industry best practices in operational risk management
• Participate in the development and implementation of the bank's overall risk appetite and risk management strategy
• Prepare and present reports and presentations on operational risk management to senior management and the board of directors