Mortgage Production Associate

Cornerstone Capital Bank

Licensed Production Associate at Cornerstone Home Lending managing workflow and customer service in mortgage lending. Engaging with clients and ensuring compliance with lending regulations while promoting loan products.

Posted 7/24/2026full-timeRemote • Kansas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates exceptional customer service and communication skills while managing mortgage processes efficiently. Proficient in maintaining product knowledge and compliance with mortgage lending regulations, with strong organizational and analytical capabilities.

Highest-signal resume keywords

Customer Service SkillsStrong Written And Verbal Communication SkillsOrganizational SkillsCRM/Salesforce ExperienceNMLS License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Income CalculationsAttention To DetailWorkflow ManagementDocumentation ManagementMarket Knowledge

Soft Skills

Self-MotivatedProfessional DemeanorProblem-Solving SkillsAnalytical Skills

Tools & Technologies

Database ManagementDUCRMSalesforce

Certifications & Qualifications

NMLS License

Industry Keywords

Mortgage LendingComplianceReal EstateLoan Products

About the role

Key responsibilities & impact

Provide a warm welcome to Realtors and Clients
Monitor and manage workflow to ensure timely closings
Maintain product knowledge and stay up-to-date on changes to market conditions
Comply with all applicable laws and regulations related to mortgage lending
Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
Request and follow up on required documentation from clients
Disclose and submit loans to the Operations Department – lots of attention to detail
Perform basic income calculations
Provide extraordinary customer service to both internal and external customers
Meet goals regarding time frames - close clients on time
Work within a database
Plan and set up lunch-ins, meetings, etc.
Market, service, and promote the Company’s loan products

Requirements

What you’ll need

Excellent customer service skills
Strong written and verbal communication skills
Strong computer and technology-related skills
Must be extremely organized
Computer savvy and strong ability to pick up quickly on new systems
DU is a plus
Ability to follow up with multiple prospects daily
Strong organizational, problem-solving, and analytical skills required
CRM/Salesforce experience and knowledge of working within a database are a plus
Professional demeanor
Self-motivated
NMLS license (preferred)

Benefits

Comp & perks

Medical
Dental
Vision
Accidental Death
Long-Term Disability
Short-Term Disability
FSA
HSA
401K
Basic Life
Voluntary Life
Paid Parental Leave