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Operations

• The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily
• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement
• Ensures the development of systems and procedures for managing operations
• Manages operations to meet prescribed productivity and service goals
• Implements and reports on-going cost savings measures
• Meets all client specified KPI’s and complies with Quality system requirements
• Provides direction and support to Human Resources
• Trains new staff in assigned duties, or delegate training responsibility to experienced team members
• Holds regular meetings with warehouse staff to assess the group’s overall status

Supervisor, Operations

• Responsible for planning, scheduling, coordinating, and measuring all operations within a client operated warehouse facility.
• Develop, implement, and measure standard operating processes within facility.
• Oversee safety programs within the warehouse and ensure that customer satisfaction is high.

Data Center Operations Manager – Nights

Manager

• Overseeing the strategic direction, operation, compliance, and financial results for the designated operation
• Championing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities
• Developing marketing plans and assisting in growing new business
• Ensuring operation adheres to corporate mission, vision, and core values while meeting client and company expectations
• Overseeing manpower, recruiting, retention, and development of people for the operation
• Setting goals for continuous improvement
• Responsible for the overall safety and security of assigned operations and staff
• Developing teams to achieve company and client objectives
• Training and educating management to ensure that service requirements are met and exceeded
• Acting as site level champion of client relationship management
• Coordinating and leading business reviews with clients

General Manager

People Operations

• Partner with business leaders to support HR initiatives
• Implement and administer employee relations programs
• Facilitate training and development for management and employees
• Conduct exit interviews and analyze feedback
• Promote diversity initiatives

People & Organization Manager

QA Engineer

• Ensure that DSV's transportation and logistics services meet or exceed regulatory requirements and industry standards
• Oversee the development and implementation of compliance policies and procedures
• Monitor compliance with regulations and standards and take corrective action as necessary
• Conduct internal audits to identify areas for improvement
• Coordinate with other departments to ensure compliance with relevant regulations and standards
• Stay up-to-date with changes in regulations and standards
• Respond to compliance-related inquiries and concerns

Quality Assurance Specialist

• Develop and implement compliance policies and procedures for all transportation and logistics services provided by DSV
• Monitor compliance with regulations and standards and take corrective action as necessary
• Conduct internal audits to identify areas for improvement and ensure adherence to compliance policies and procedures
• Coordinate with other departments to ensure compliance with all relevant regulations and standards, including those related to safety, security, and environmental impact
• Respond to compliance-related inquiries and concerns from internal and external stakeholders

• Provide HR leadership and guidance by working in partnership with business leaders at sites/branches or within functions
• Execute HR initiatives in Talent Management, Performance Management, Leadership Development, Employee Engagement, Change Management and Compensation and Benefits
• Establish robust recruitment processes and procedures
• Implement and administer employee and labor relations programs that align with company goals
• Maintain and coordinate employee recognition programs
• Provide coaching and consultation to managers and employees
• Drive exit interview process and analyze data for improvement

Senior Manager, P&O

• Manage business part of EDI implementation for Global Accounts
• Define and improve integration services (EDI and API)
• Act as Business Implementation Manager for Global Accounts
• Collaborate with Sales and engage with clients for onboarding
• Sign off Business Requirement Document to initiate integrations
• Align planning with Operations, Customer, and Customer Integration Office
• Ensure User Acceptance Tests scenarios are created and executed
• Provide troubleshooting and advising during Hypercare period
• Collaborate with Group Integration office to maintain work process

Business Change Manager

Affiliate Manager

• Oversees the entire employee lifecycle from onboarding to offboarding
• Lead talent assessment and development initiatives
• Provide support and training to managers on performance management
• Lead initiatives to foster a positive employee experience
• Serve as a primary point of contact for employee relations issues
• Support in reviewing, interpreting, administering, and ensuring compliance
• Support recruiting and onboarding efforts in partnership with our Talent Acquisition team
• Collaborate with P&O team members and key stakeholders to design, implement, and improve P&O initiatives

Senior P&O Business Partner, Air & Sea

Content Writer

• Manage customs-related processes and ensure compliance with customs regulations
• Facilitate the smooth flow of goods across borders
• Prepare and review customs documentation, including import and export declarations
• Ensure compliance with customs regulations
• Coordinate with internal teams, clients, customs brokers, and government agencies
• Maintain accurate knowledge of customs regulations and procedures
• Perform audits and reviews to assess compliance
• Provide guidance and support to colleagues on customs-related matters
• Monitor and track customs clearances

Customs Specialist – Entry Writer

• Plan, manage and control all aspects of the operation and provide the highest level of service at the lowest cost
• Coordinate, manage and monitor the work at the site
• Prepare and control operational budgets and control inventory
• Maintain and implement plans to establish productivity, safety standards, quality, cost control, and employee morale

Senior Operations Manager

• Coordinate and oversee all operational activities assigned daily.
• Mentor and train new and existing associates in distribution activities.
• Oversee and coordinate unloading of inbound shipments and the picking and staging of outbound shipments.
• Responsible for the cleanliness of the warehouse and executing all safety protocols.

Team Lead, Operations

• Prepare and submit customs documentation, including entry forms, invoices, and other required documents.
• Classify goods according to customs regulations and determine appropriate duty rates.
• Coordinate with clients, carriers, and government agencies to gather necessary information for customs clearance.
• Ensure compliance with customs laws and regulations, including tariff classifications, valuation, and country of origin requirements.
• Track and monitor customs entries to ensure timely processing and resolve any issues or delays.
• Communicate with customs officials, brokers, and other stakeholders to resolve any customs-related inquiries or problems.
• Maintain accurate records of customs transactions and documentation for audit purposes.
• Stay up-to-date with changes in customs regulations, trade agreements, and industry practices.
• Collaborate with internal teams, such as transportation and logistics, to ensure smooth movement of goods across borders.
• Provide guidance and support to colleagues on customs-related matters.

Account Manager

• Serve as the single point of contact for the key account, managing day-to-day operational inquiries, escalations, and shipment-level issues across all transport modes
• Monitor shipment milestones and proactively communicate delays, disruptions, and exceptions to internal and external stakeholders
• Ensure timely and accurate booking management, documentation, and customs clearance coordination in partnership with origin and destination teams
• Maintain full shipment lifecycle visibility within DSV systems (e.g., CargoWise, TMS) and customer-facing platforms
• Develop, implement, and enforce Standard Operating Procedures (SOPs) specific to the key account
• Conduct regular SOP audits and gap analyses to drive continuous improvement in process adherence
• Track and report on Key Performance Indicators (KPIs) including on-time delivery, transit time SLAs, cost-per-shipment, and exception rates
• Prepare and present regular operational reviews (weekly, monthly, quarterly) with data-driven insights and actionable improvement plans
• Build and maintain strong relationships with the customer’s logistics, procurement, and supply chain teams

Operational Account Manager

• Responsible for planning, scheduling, coordinating, and measuring all operations within a client-operated warehouse facility
• Develop, implement, and measure standard operating processes within facility
• Oversee safety programs within the warehouse and ensure that customer satisfaction is high

Supervisor, Operations

Data Center Operations Manager – Nights

General Manager

People & Organization Manager

Quality Assurance Specialist

Quality Assurance Specialist

Senior Manager, P&O

Business Change Manager

Senior P&O Business Partner, Air & Sea

Customs Specialist – Entry Writer

Senior Operations Manager

Team Lead, Operations

Customs Specialist – Entry Writer

Operational Account Manager

Data Center Operations Manager – Builds