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Affiliate Manager

• Provide strategic HR support to business units or departments.
• Partner with business leaders to develop and implement HR strategies that align with business goals.
• Facilitate performance management processes including goal setting and talent development.
• Manage employee relations issues and conduct investigations.
• Drive the recruitment and selection process for assigned departments.
• Analyze HR metrics and provide insights.
• Ensure compliance with HR policies and applicable laws.

Senior P&O Business Partner

Auditor

• Responsible for maintaining the Document Control Center, Data and Records of the Quality System.
• Support, documentation and follow up on Internal Audits, QMS/QIS, and Corrective Actions raised from Internal Audits.
• Update visual aids, process instructions, quality procedures, corrective and preventive actions, client documentations.
• Generate and update control charts as well as Quality QOS.
• Review and validation of all controlled documentation used and displayed throughout the plant against QIS.
• Participate in the Continuous Improvement Projects.
• Perform plant tours to detect any activity not in compliance within the quality.
• Keep under clean and organized conditions, the workstation and/or area.
• Manage/follow up of aged material process; notify Customer for proper disposition.
• Maintain Vendor/Parts profile updates in the system.
• Prepare all paperwork and backup data for return shipments.
• Ensure customer responses are made within customer service objectives.
• Responsible for several reports and monitor compliance.
• Setup and maintain all vendor, contact, and part profile information.

Quality Auditor

Manager

• Manage and oversee the importation of goods by air and sea, including carrier selection, booking, and movement of goods through various transportation channels
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Develop and maintain relationships with customers, vendors, and other third-party service providers to ensure efficient and effective delivery of cargo
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality
• Develop and implement policies and procedures to improve efficiency and quality of service delivery
• Identify and implement process improvements to reduce costs, improve service quality, and enhance customer satisfaction

Imports Manager

Engineer

• Lead end-to-end design of complex logistics solutions (multi-modal, multi-node networks).
• Drive network optimization initiatives (transport, warehouse, inventory positioning).
• Mentor and guide junior logistics engineers.
• Engage in continuous improvement at a network/portfolio level.

Senior Logistics Engineer

People Operations

• Provide HR leadership and guidance by working in partnership with business leaders
• Responsible for successful implementation of strategic HR initiatives in Talent Management, Performance Management, Leadership Development, Employee Engagement, Change Management and Compensation and Benefits
• Execute recruiting strategies for mid to lower level Professional and Managerial positions
• Implement, interpret, and administer employee and labor relations programs

Senior Manager, HR – People & Organization

Human Resources

• Provide strategic HR support to business units
• Develop and implement HR strategies
• Facilitate performance management processes
• Drive recruitment and selection process
• Analyze HR metrics for continuous improvement

Senior P&O, HR Business Partner

Supply Chain

• The Logistics Coordinator has general responsibility for coordinating and overseeing all operational activities.
• Under the direction of the Operations Supervisor, responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product.
• Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Conduct yourself in a professional manner in appearance and communications, possibly communicating with customers telephonically, electronically, or in person.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments.

Logistics Coordinator

Operations

• Responsible for day-to-day site operations, including supervising the warehousing, receiving, and shipping of products.
• Planning of inbound and outbound volume and customer communication activities.
• People management responsibilities include hiring and training, labor management planning, and addressing performance issues.
• Manage operations to meet prescribed productivity and service goals.
• Collaborate with Human Resources to create programs for hiring and training.
• Conduct routine staff meetings to review daily/weekly work activities.
• Ensure all team members are properly trained and efficient in required information systems.

Manager, Operations

IT Support

• Provide technical support to end-users for hardware, software, and networking issues via phone, email, and in-person
• Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices
• Perform routine maintenance tasks, such as software updates and system backups
• Escalate complex issues to higher-level support as needed
• Maintain accurate records of support incidents and resolutions in a helpdesk ticketing system
• Provide end-user training and guidance on the use of hardware and software applications
• Collaborate with other IT professionals to identify and resolve recurring technical issues
• Responsible as IT Service Owner for assigned applications

IT Specialist

• Overseeing the strategic direction, operation, compliance, and financial results for a designated operation.
• Serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations.
• Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities.
• Develop marketing plans and assist in growing new business.
• Ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.
• Comply with all corporate and site-specific policies.
• Lead operations to meet prescribed productivity and service goals.
• Work to develop and maintain productive business relations with vendors, suppliers, and all business partners.
• Develop and manage a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit parameters for operations.
• Communicate the mission, vision, and core values to motivate direct reports.

General Manager

• Safely operating commercial motor vehicles for local pick-up and delivery.
• Conducting warehouse operations including shipping, receiving, picking, and quality control.
• Verifying shipment paperwork and accurate documentation.
• Operating power industrial trucks for moving, locating, stacking, and counting merchandise.

Warehouse Operations, Driver – Nights

• Safely operate commercial vehicles for local pick-up and delivery
• Conduct warehouse operations including shipping and receiving
• Load and unload freight safely
• Maintain cleanliness and safety in the work area

Warehouse Operations Driver – Days

• Mentoring and training new and existing associates
• Oversee and coordinate unloading of inbound shipments
• Verify required inbound/outbound paperwork with drivers
• Ensure products are properly counted and loaded
• Maintain cleanliness of warehouse

Team Lead, Warehouse Operations

• Oversee the work of others who coordinate management of customer detention and demurrage in compliance with the defined DSV tariff
• Manage a region’s detention and demurrage compliance and profitability
• Ensure that key, critical and complex accounts have clear billing SOPs and detention and demurrages tariffs
• Process payment of related detention and demurrage charges to carriers after validation of compliance of the invoice
• Manage and resolve invoicing disputes with vendors in a timely manner
• Ensure demurrage & detention details are communicated to the appropriate branch and billed within the compliant timeline
• Support team members needing retraining and coaching
• Establish regular communication with the branch teams through established meetings
• Understand root causes of losses for detention and demurrage and work with responsible parties to prevent recurrences

Senior Operations, Ocean Operations

Customer Support

• The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently.
• Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers.
• CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
• Process and input all customer orders.
• Run stock reports to check for product availability.
• Generate all related paperwork and necessary information required for customer work orders.
• Follow up with other departments to ensure the service standards are being met.
• Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
• Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
• Ensure the accuracy of all receiving and shipping documents.
• Operate the computer terminal in a proficient manner.
• Answer incoming telephone calls in a cheerful, courteous, and timely manner.