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Administration

• Prepare and submit customs documentation, including entry forms, 214’s, invoices, and other required documents
• Review and transmit Weekly estimate and weekly entry 3461’s and 7501’s
• Classify goods according to customs regulations and determine appropriate duty rates
• Coordinate with clients, carriers, and government agencies to gather necessary information for 214 admissions and Customs Clearances
• Ensure compliance with customs laws and regulations, including tariff classifications, valuation, and country of origin requirements
• Track and monitor 214 admissions and customs entries to ensure timely processing and resolve any issues or delays
• Communicate with customs officials, brokers, and other stakeholders to resolve any customs-related inquiries or problems
• Enter and Review withdrawals for exportation and IT (QP/WP CBP Forms 7512)
• Ensure all weekly, monthly, quarterly and annual FTZ forms and reports necessary for FTZ operations are submitted and reviewed for accuracy
• Monitor FTZ operations end to end to include daily processing zone transactions
• Operate the FTZ inventory control and recordkeeping system
• Communicate with Warehouse personnel for inventory discrepancies
• Maintain accurate records of customs transactions and documentation for audit purposes
• Provide annual FTZ reports (Yearly Blanket CBP form 216, Annual Reconciliation, Certification Letter, FTZ Board Report)
• Keep updated with legislation changes impacting foreign trade zones
• Collaborate with internal teams, such as transportation and logistics, to ensure smooth movement of goods across borders
• Provide guidance and support to colleagues on FTZ-related matters

Customs Specialist, Foreign Trade Zone Administrator

Customer Support

• Process and input all customer orders.
• Running and printing shipments from WMS.
• Maintain a good working relationship with customers by responding to all inquiries and complaints.
• Ensure the accuracy of all receiving and shipping documents.
• Oversee all paperwork associated with orders and maintain the corresponding files.

Customer Service Agent

Content Writer

• Prepare and review customs documentation, including import and export declarations.
• Ensure compliance with customs regulations, including tariff classification, valuation, and country of origin requirements.
• Coordinate with internal teams, clients, customs brokers, and government agencies to resolve customs-related issues.
• Maintain accurate and up-to-date knowledge of customs regulations and procedures.
• Stay informed about changes in customs regulations, trade agreements, and industry practices.
• Perform audits and reviews to assess compliance with customs requirements.
• Provide guidance and support to colleagues on customs-related matters.
• Handle customs inquiries, investigations, and disputes.
• Monitor and track customs clearances and resolve any delays or issues.
• Collaborate with customs authorities and participate in customs-related programs, such as C-TPAT or AEO.
• Support the development and implementation of customs compliance procedures and policies.

Customs Specialist, Entry Writer

QA Engineer

• Ensure accurate centralized data capture.
• Perform product inspection and audits of quality control programs.
• Conduct shipping distribution inspections, and sampling and testing operations.
• Assess draft and final label copy, utilizing knowledge of labeling regulations.
• Minimize down time by reducing production rework and recalls.
• Advise operators on escalation procedures.
• Document inbound and trailer defects.
• Report and follow-up on all inbound and trailer defects.
• Distribute WPPS and procedure updates.
• Perform safety liaison duties.

Quality Assurance Assistant – 2nd Shift

Manager

• Oversee the end-to-end delivery of implementation projects
• Coordinate cross-functional teams and manage project timelines
• Proactively identify risks and remove roadblocks
• Improve operational processes and standardize implementation practices

Manager – Implementations

Operations

• The Pharmacy Team Lead has general responsibility for coordinating and overseeing all operational activities.
• Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product.
• Will mentor and train new and existing associates in specific distribution activities.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments.
• Responsible for always conducting yourself in a professional manner in appearance and communications.
• Will accomplish all job tasks in a manner that promotes safety.

Team Lead, Operations

Affiliate Manager

• Provide strategic HR support to business units or departments.
• Partner with business leaders to develop and implement HR strategies that align with business goals.
• Facilitate performance management processes including goal setting and talent development.
• Manage employee relations issues and conduct investigations.
• Drive the recruitment and selection process for assigned departments.
• Analyze HR metrics and provide insights.
• Ensure compliance with HR policies and applicable laws.

Senior P&O Business Partner

Auditor

• Responsible for maintaining the Document Control Center, Data and Records of the Quality System.
• Support, documentation and follow up on Internal Audits, QMS/QIS, and Corrective Actions raised from Internal Audits.
• Update visual aids, process instructions, quality procedures, corrective and preventive actions, client documentations.
• Generate and update control charts as well as Quality QOS.
• Review and validation of all controlled documentation used and displayed throughout the plant against QIS.
• Participate in the Continuous Improvement Projects.
• Perform plant tours to detect any activity not in compliance within the quality.
• Keep under clean and organized conditions, the workstation and/or area.
• Manage/follow up of aged material process; notify Customer for proper disposition.
• Maintain Vendor/Parts profile updates in the system.
• Prepare all paperwork and backup data for return shipments.
• Ensure customer responses are made within customer service objectives.
• Responsible for several reports and monitor compliance.
• Setup and maintain all vendor, contact, and part profile information.

Quality Auditor

• Manage and oversee the importation of goods by air and sea, including carrier selection, booking, and movement of goods through various transportation channels
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Develop and maintain relationships with customers, vendors, and other third-party service providers to ensure efficient and effective delivery of cargo
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality
• Develop and implement policies and procedures to improve efficiency and quality of service delivery
• Identify and implement process improvements to reduce costs, improve service quality, and enhance customer satisfaction

Imports Manager

Engineer

• Lead end-to-end design of complex logistics solutions (multi-modal, multi-node networks).
• Drive network optimization initiatives (transport, warehouse, inventory positioning).
• Mentor and guide junior logistics engineers.
• Engage in continuous improvement at a network/portfolio level.

Senior Logistics Engineer

People Operations

• Provide HR leadership and guidance by working in partnership with business leaders
• Responsible for successful implementation of strategic HR initiatives in Talent Management, Performance Management, Leadership Development, Employee Engagement, Change Management and Compensation and Benefits
• Execute recruiting strategies for mid to lower level Professional and Managerial positions
• Implement, interpret, and administer employee and labor relations programs

Senior Manager, HR – People & Organization

Human Resources

• Provide strategic HR support to business units
• Develop and implement HR strategies
• Facilitate performance management processes
• Drive recruitment and selection process
• Analyze HR metrics for continuous improvement

Senior P&O, HR Business Partner

Supply Chain

• The Logistics Coordinator has general responsibility for coordinating and overseeing all operational activities.
• Under the direction of the Operations Supervisor, responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product.
• Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Conduct yourself in a professional manner in appearance and communications, possibly communicating with customers telephonically, electronically, or in person.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments.

Logistics Coordinator

• Responsible for day-to-day site operations, including supervising the warehousing, receiving, and shipping of products.
• Planning of inbound and outbound volume and customer communication activities.
• People management responsibilities include hiring and training, labor management planning, and addressing performance issues.
• Manage operations to meet prescribed productivity and service goals.
• Collaborate with Human Resources to create programs for hiring and training.
• Conduct routine staff meetings to review daily/weekly work activities.
• Ensure all team members are properly trained and efficient in required information systems.

Manager, Operations

IT Support

• Provide technical support to end-users for hardware, software, and networking issues via phone, email, and in-person
• Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices
• Perform routine maintenance tasks, such as software updates and system backups
• Escalate complex issues to higher-level support as needed
• Maintain accurate records of support incidents and resolutions in a helpdesk ticketing system
• Provide end-user training and guidance on the use of hardware and software applications
• Collaborate with other IT professionals to identify and resolve recurring technical issues
• Responsible as IT Service Owner for assigned applications