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Financial Planning and Analysis

• Provides support to local management team that may include financial reporting and control
• Analyzes records of present and past operations, trends and costs, estimated and realized revenues
• Publish periodic financial reports, including accounts payable and freight metrics
• Produces cost quotes, strategic business cases, risk assessment and other ad-hoc analysis
• Plan, organize and manage own workload for monthly financial reporting process

Financial Analyst

Bookkeeper

• Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution
• Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies
• Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded
• Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing
• Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency
• Escalate complex or unresolved issues to management with appropriate documentation and analysis
• Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP
• Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger
• Reconcile vendor statements and maintain accurate vendor account records
• Support vendor compliance and maintain positive vendor relationships
• Provide guidance and support to operations teams on AP-related inquiries and processes
• Assist with special projects, reporting, and other duties as assigned by AP leadership

Accounting Assistant – Accounts Payable

Business Development Rep

• Responsible for understanding and translating business requirements into effective service solutions
• Leads all commercial activities, including strategy, budgeting, and forecasting
• Focuses on strengthening long-term customer relationships
• Develop, prepare and negotiate CL pricing, tenders and RFP responses
• Prepare re-pricing for scope change requests.
• Establish Financial Growth Plan (Revenue, EBIT)
• Manage relationships to appropriate stakeholders and understanding their demands.
• Regular travel to sites across the globe

Business Development Director

Account Manager

• Provide premium, personalized service to assigned key accounts.
• Manage and nurture relationships with existing assigned key accounts.
• Serve as the main commercial point of contact for key accounts.
• Collaborate with sales, operations, branches and product teams.
• Identify and develop new business opportunities for assigned key accounts.
• Ensure the delivery of timely, high-quality solutions and services to clients.
• Identify opportunities for key account growth and increased engagement.
• Implement strategies for client retention and development.
• Act swiftly to resolve client issues and manage escalations.
• Gather client feedback to measure satisfaction and areas for improvement.
• Work closely with other departments to ensure account-specific requirements are understood and met.

Operational Key Account Manager

Operations

• Responsible for daily operations including booking confirmations and shipment tracking
• Guide vendors through local procedures
• Organize shipment operations and communicate any delays
• Maintain accurate records and update relevant systems

Claims Specialist

• Timely and comprehensive settlement of claims arising from road, sea and air transport
• Gathering documentation to determine liability for the incident
• Correspondence in English and German
• Analysis of the collected documentation and preparation of decisions to pay or refuse compensation
• Conducting recourse proceedings against entities responsible for the damage
• Ongoing contact with customers and DSV units

Junior Claims Specialist, German

Administrative Assistant

• Oversee daily duties within the office and the team
• Assist management and visitors by handling office tasks
• Provide polite and professional assistance via phone and email
• Transcribe minutes from meetings into actions
• Maintain SOPs and working instructions
• Check invoice portal and follow up on outstanding invoices
• Make travel arrangements such as booking flights and hotels
• Organize and prepare meeting schedules for various departments

Administrative Assistant, Warehouse Administration – Billing

Supply Chain

• Responsible for being a liason between the direct fullfilment program manager, demand planners and the DSV fullfilment site.
• Ensure that all commitments from the various demand planning groups are within the agreed upon product lead times.
• Resolve delays in providing the needed material within the agreed upon timeline.
• Manage the lead times of all POs placed on behalf of the customer and report on agreed upon lead times.
• Expedite PO’s as needed.
• Ensure the recommit process is followed as needed.
• Review the back log report and coordinate any exculations with the supplier and review these recommits and any rejected expedited requests.
• Review the suppliers build/ship plans ensuring the plan will meet the commitments based on the PO commit dates.
• Review potential on time shipment, OTS, issues to eliminate any orders shipping after the scheduled date or OTS, and document the issues and report on these issues weekly.
• Manually scheduling of orders falling outside of the product's scheduled lead time with the supplier and identify reasons why product is not schedule within lead time.
• Monitor lead time of all POs ensuring the POs are shipped within lead time and reporting on the lead time commitment obtainment and manage the process why the lead time was not obtained to correct any issues.

Logistics Coordinator, Capacity Planner

• Coordinate operational activities for warehousing, receiving, and shipping
• Mentor and train new associates
• Ensure compliance with Standard Operating Procedures
• Conduct quality control and safety protocols

Team Lead, Operations

QA Engineer

• The Cleanroom Tech Checker is responsible for the inspection of incoming and outgoing parts required for use by the customer.
• Assists the customer quality team in identifying parts that may be irregular or classified as Dead on Arrival (DOA).
• Works from diagrams, written and verbal descriptions for conduct of inspections.
• Ensures part integrity and completeness through a tracking file.
• Gathers and records data through a shared portal providing information to the quality support team.
• Reviews data generated in support of the Quality Assurance program; prepares reports and summaries based on data.

Checker, Cleanroom Tech – Quality Assurance

• Dispatch drivers for U.S. Domestic shipment pick-ups and deliveries.
• Ensures compliance with DOT regulations and established internal policies and guidelines.
• Prioritize time sensitive cargo.
• Works closely with team members to meet or exceed all customer service requirements.
• Develops and maintains positive customer, contractor & company driver relationships.
• Works directly with customers on the receipt and processing of transportation requests.
• Utilizes various transportation software systems to facilitate material movement, planning and scheduling.
• Handles dispatch with contractors, company drivers and partner carriers.
• Tracks and traces shipments from pick-up through delivery to ensure accurate and up-to-date shipment information is being provided to customers.
• Ensures problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing solutions.
• Responsible for accurate data capture and system entry.
• Communicates effectively with customers, contractors, company drivers, partner carriers and team members.
• Promotes the DSV Road Transport brand.
• Assists with new account start-ups.
• Adheres to all domestic and international shipping regulations and compliance.
• Performs other duties and projects as assigned.

Logistics Coordinator, Dispatch, Road Transport

General Counsel

• Provide comprehensive legal guidance to various business units and senior management on a wide range of matters, including complex legal and regulatory issues, negotiating complex contracts, and serving as the first point of contact for all material legal queries and matters pertaining to DSV’s Air & Sea and Contract Logistics divisions in the U.S. and Canada.
• Draft, review, and negotiate legal documents, including customer and vendor agreements related to air and ocean transportation services, NVOCC services, warehousing services, 3PL and 4PL services, ocean service contracts, truck brokerage and road transportation; real estate related documents including lease agreements; equipment financing agreements.
• Actively manage all aspects of litigation and pre-litigation matters in an efficient, practical and cost-effective manner.
• Advise executive and senior management in business matters to ensure operations are conducted in a legally compliant manner, identify risks and compliance issues and advise on necessary risk mitigation measures.
• Support corporate compliance with internal policies, provide training to internal stakeholders.
• Assist with corporate governance matters, including the preparation and maintenance of business entity documents, company formation, preparing resolutions and consents, and managing annual shareholder meetings.
• Provide support for human resources on a range of labor and employment matters, including policy implementation and training.
• Interface and partner with various Group functions and key stakeholders in the U.S. and globally.
• Advise stakeholders on legal trends, developing areas of the law, industry trends and related risks that may impact the Company’s operations and/or services.

Senior Legal Counsel, Americas

• Perform product inspection and audits of quality control programs
• Perform shipping distribution inspections
• Monitor operators for compliance with standards
• Maintain a clean and safe work environment

Quality Assurance Assistant – 3rd Shift

• Manage and grow customer relationships in LTL freight operations
• Oversee day-to-day account execution and shipment coordination
• Negotiate rates and secure carrier capacity
• Analyze shipment characteristics for optimal routing

Operational Account Manager, LTL Express

• The Operations Key Account Manager (OKAM) provides critical support to the Regional and Local Customer, Data Center, and Internal Operations Team.
• Responsible for being the liaison/direct link for GCM and the customer to the wider regional operations support organization in shaping the strategic direction and delivering operational standards and harmonization through effective senior leader partnership and continuous improvement support.
• Builds bench strength by leading, developing and challenging operations teams to raise individual and collective performance levels by demonstrating and promoting discretionary effort.
• Responsible for forming strategic partnerships with regional and in-country leadership teams to ensure Global Customer Management (GCM) program activities are understood, adopted, implemented and upheld.
• Collaborate with GCM Business Management, Customer Enablement and Center of Excellence (CoE) teams to align overall strategy, future growth and best approach for business growth and sustainment.
• Act as primary regional POC for operational customer requests and provide visibility to GCM on operations performance within the region.
• Ensure regional operations are in line with customer SLAs and program reporting approach / requirements.
• Build and sustain long-term customer relationships.
• Supports local, regional and global sales initiatives by partnering with the customer, GCM and local operations.
• Generate and deliver weekly, monthly, and quarterly reports on operational KPIs, tracking and analyzing performance across locations.
• Act as senior operational expert ensuring local operation adoption of global processes, tools and systems.
• Act as primary operations support for the implementation of new projects, regional initiatives, and process standardization efforts.
• Collaborate closely with cross-functional teams to deliver effective solutions and improvements across warehouse logistics operations.
• Partner with regional customer and DSV operations on continuous improvement, innovation and best practice sharing.
• Supports change management programs linked to the strategic scope that supports customer strategy.
• Build, maintain and manage relationships across all levels of the organization and act as the primary GCM operational interface at global level to appropriate stakeholders on the customer side.
• Facilitate outputs of the global strategic planning process (roadmap) and associated supporting projects.
• Track and ensure strategic initiatives are managed, delivered, and measured to meet customer goals.
• Drive performance across all sites globally in the account through continuous auditing, key metric monitoring and escalate any risks/issues.