Junior Claims Specialist, German

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Junior Claims Specialist responsible for managing claims arising from transport in logistics sector. Requires proficiency in English and German with MS Office skills.

Posted 5/25/2026full-timeWarsaw • 🇵🇱 PolandJuniorWebsite

About the role

Key responsibilities & impact

Timely and comprehensive settlement of claims arising from road, sea and air transport
Gathering documentation to determine liability for the incident
Correspondence in English and German
Analysis of the collected documentation and preparation of decisions to pay or refuse compensation
Conducting recourse proceedings against entities responsible for the damage
Ongoing contact with customers and DSV units

Requirements

What you’ll need

You have a very good command of English and German
You are proficient in MS Office
You are able to make decisions independently and have highly developed communication skills
You are able to work under time pressure
Nice to have Experience in insurance, logistics or customer service

Benefits

Comp & perks

Employment based on an employment contract, along with a comprehensive benefits package
Training and development programs, as well as access to an e-learning platform
Onboarding program with the support of a dedicated Buddy
Participation in an annual, company-wide integration event
A work environment based on Scandinavian organizational culture
Opportunities for growth through our internal program
Sharing the costs of sports activities
Private medical care
Sharing the costs of foreign language classes
Sharing the costs of professional training & courses
Life insurance
Integration events
Corporate gym
Corporate sports team
Coffee / tea
Parking space for employees
Extra social benefits
Holiday funds
Christmas gifts
Employee referral program
Charity initiatives
Bicycle parking
Modern and ergonomic office
Yoga in the office

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Applicant Tracking System Keywords

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Soft Skills

communication skillsdecision makingability to work under time pressure