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Logistics Coordinator, Dispatch, Road Transport
Cookie InformationLogistics Coordinator responsible for coordinating dispatch operations for DSV. Managing domestic shipment requests and ensuring compliance with transportation regulations.
About the role
Key responsibilities & impact- Dispatch drivers for U.S. Domestic shipment pick-ups and deliveries.
- Ensures compliance with DOT regulations and established internal policies and guidelines.
- Prioritize time sensitive cargo.
- Works closely with team members to meet or exceed all customer service requirements.
- Develops and maintains positive customer, contractor & company driver relationships.
- Works directly with customers on the receipt and processing of transportation requests.
- Utilizes various transportation software systems to facilitate material movement, planning and scheduling.
- Handles dispatch with contractors, company drivers and partner carriers.
- Tracks and traces shipments from pick-up through delivery to ensure accurate and up-to-date shipment information is being provided to customers.
- Ensures problem resolution; including identifying issues, applying critical thinking to determine the best course of action, and implementing solutions.
- Responsible for accurate data capture and system entry.
- Communicates effectively with customers, contractors, company drivers, partner carriers and team members.
- Promotes the DSV Road Transport brand.
- Assists with new account start-ups.
- Adheres to all domestic and international shipping regulations and compliance.
- Performs other duties and projects as assigned.
Requirements
What you’ll need- High school diploma or GED required; logistics or transportation experience preferred.
- 1–3 years of experience in dispatch, logistics coordination, or a related operational role.
- Experience coordinating domestic shipments, dispatching drivers, and tracking freight through delivery.
- Familiarity with transportation systems or dispatch software and strong data entry skills.
- Basic knowledge of DOT regulations and transportation compliance, or the ability to learn quickly.
- Strong customer service, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced, team-oriented environment.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logistics coordinationdispatchingtracking freightdata entryproblem resolutioncritical thinkingtime managementcustomer service
Soft Skills
communicationteamworkrelationship buildingprioritizationadaptability
Certifications
high school diplomaGED