Convergint

Consultant

• The Senior Ivalua Technical Consultant leads architecture, design, implementation, and technical strategy for the Ivalua Source-to-Pay platform.
• Own end-to-end technical architecture for Ivalua implementations and enhancements.
• Translate enterprise procurement and supply chain requirements into scalable, extensible Ivalua technical designs.
• Define platform standards, data models, interface patterns, security models, and coding guidelines.
• Perform technical impact assessments for new modules, integrations, and product upgrades.
• Lead complex configuration across modules such as Supplier Management, Sourcing, Contracts, Procurement, Invoicing, and Analytics.
• Build advanced customizations, workflows, validations, scripts, and UI components where required.
• Drive technical optimization of performance, scalability, and maintainability.
• Oversee data model changes, catalog structures, forms, questionnaires, and workflow rules.
• Architect and lead integrations between Ivalua and ERP systems, middleware, APIs, and external services.
• Provide technical leadership to cross-functional teams including developers, analysts, integrators, and QA engineers.
• Own the overall health, stability, and technical roadmap for the Ivalua platform.

Senior Ivalua Technical Consultant

Financial Planning and Analysis

• Review projects for margin performance, cost issues, required billings, and accounts receivable (A/R) status.
• Document project status and action items in Smartsheet to ensure visibility and timely follow-up by appropriate teams.
• Participate in and lead monthly project (WIP) meetings with the CTC offices.
• Collaborate with internal stakeholders, such as Procurement, Sales, or Project Management to resolve project issues.
• Make financial adjustments and perform project close out activities within the financial system.
• Perform other duties and responsibilities as requested or required.

Project Cost Administrator 1 – Project Financial Management

Sales

• Responsible for the design, governance, administration, and optimization of sales incentive programs
• Partner closely with Sales, Finance, HR, and Executive Leadership to create scalable, data-driven incentive plans
• Lead the development and ongoing refinement of sales incentive and compensation programs
• Own the governance framework for sales incentive plans including documentation, approvals, controls, and change management
• Design and maintain tracking, reporting, and analytics for sales incentive data capture, payout accuracy, and ROI
• Act as a strategic advisor to Sales/Finance leadership on incentive plan effectiveness
• Benchmark incentive programs against industry best practices and market trends
• Identify opportunities to simplify plans, improve clarity, and enhance colleague understanding and engagement

Director, Sales Incentives

Director

• Own and define the Public Safety market strategy, including target sub-verticals, customer segments, solution focus, and partner ecosystem.
• Develop multi-year roadmaps aligned to Convergint’s growth objectives and investment priorities
• Lead, coach, and develop Vertical Market Managers; establish operating rhythms and performance expectations.
• Act as the senior leader and subject matter authority for the Public Safety vertical with customers, partners, and industry associations.
• Align Sales, Service Operations, Enablement, Marketing, Finance, and CTC leadership around the Public Safety vertical strategy.
• Guide differentiated solution and bundle development that addresses critical customer outcomes.
• Support high-impact, complex opportunities through executive-level engagement and strategic deal guidance.
• Define and track vertical-level KPIs including revenue growth, margin, pipeline health, wallet share, and market expansion.
• Provide regular executive updates on vertical performance, risks, and opportunities.

Director of Vertical Markets – Public Safety

Business Development Rep

• Be the driver who accelerates growth with the largest and most complex utilities customers.
• Develop and implement strategies to increase market penetration of enterprise utilities security solutions, products & services.
• Work closely with other teams to optimize solution offerings and operations to improve the customer experience and Convergint profitability.
• Identify new business opportunities and partnerships with utilities organizations on a defined target list.
• Maintain decision maker relationships with key customers while developing and executing strategic growth plans.
• Maintain deep knowledge of Physical Security (PhySec) technologies.
• Drive high level relationships with key customer contacts.
• Establish and renew key customer contracts and agreements.
• Provide leadership in coaching colleagues and ensuring adherence to strategy and contracts.
• Regularly meet with leaders to review progress toward growth goals.

Business Development Manager – Enterprise Utilities

Events

• Lead Convergint’s global event strategy, driving business growth, customer engagement, and cultural alignment through exceptional experiences.
• Oversee Convergint’s flagship customer, partner, and internal events—each reflecting the company’s brand, values, and strategic priorities.
• Define and execute Convergint’s global event strategy in alignment with marketing, sales, and business objectives.
• Lead the planning and delivery of major events including global conferences, customer summits, and partner engagements.
• Build and inspire a global team of event professionals, fostering innovation, accountability, and collaboration.
• Partner with executive and functional leaders to shape event messaging and themes that advance company strategy.
• Oversee all phases of event planning, logistics, production, and post-event evaluation.
• Manage agency partners across creative, production, communications, and hospitality to deliver seamless, high-quality experiences.

Global Director of Events

Pricing Analyst

• Manage and maintain accurate pricing guidance for customer-product (material, service, installation) combinations within the assigned region
• Ensure pricing data integrity, compliance, and governance across systems and customer records
• Act as a day-to-day pricing partner to Sales Managers, General Managers, and Regional leadership
• Support pricing components of local Master Service Agreement (MSA) renewals and new agreements
• Monitor agreement-level profitability and flag variances against established targets
• Lead, coach, and develop pricing analysts or specialists within the region

Regional Pricing Manager

Program Manager

• Develop, implement, and manage the account program successfully for designated Colocation Data Center customers.
• Acts as the primary point of contact on individual accounts, responsible for managing communications for all Convergint engagements.
• Becomes a subject matter expert on working with our customers through an understanding of their business needs and knowing how to navigate their organization.
• Implement the program, sharing customer vision and expectations for internal alignment.
• Implements standard processes and tools that drive internal efficiencies and fosters uniformity of work.
• Supports Strategic Account Manager to introduce additional Convergint offerings.
• Demonstrates value through an understanding of technologies and services to bring innovative solutions to our customers.
• Engages the support of internal resources and partners to introduce expertise that helps customers develop and implement their strategies.
• Drives collaboration between regions and divisions and ensures that best practices are implemented and shared across locations.
• Leads and assists with continuous growth year after year, through innovative solutions delivered in a repeatable, scalable, and cost-effective manner.
• Create meaningful and constructive relationships with all vendor technical teams.
• Create and maintain the customer playbook.
• Be a team player, team leader and work closely with our local offices (CTCs) and other strategic initiative teams across all regions to the highest levels of customer satisfaction and upsell Convergint’s value proposition.
• Be instrumental in the continued support and development of the vertical and practice, promote and be an advocate for Convergint’s Values and Beliefs.
• Serves as SME to specific customers’ technical standards and procedures.
• Maintain internal share point site for internal colleague support and training.
• Responsible for the execution and delivery of new product solutions to customers and partners to ensure CTC’s ongoing competitive position for all product lines across EMEA and UK.
• Oversees the product development lifecycle and has experience interacting with technical colleagues (project managers, engineers, specialists/technicians, sales, etc.).
• Leads and coordinates product introductions, and updates.
• Remain engaged on new and up and coming technologies.
• Continue to look at current technology with field understanding as a door to becoming more efficient and successful on all projects.
• 25% to 50% travel in average.
• Performs other duties and responsibilities as requested or required.

Program Manager – Colocation Accounts, Global Cloud and Data Centers

Operations

• Part of a dynamic team that allows you to grow as Convergint grows
• Manage, oversee and coordinate designated team under Integrated Project Management Team
• Support and drive operational excellence in the company’s core strategies
• Responsible for maximizing customer satisfaction by executing assigned projects
• Manage financial execution of projects, ensuring change orders are documented
• Perform manpower assessment support to understand customer needs

Operations Supervisor – Strategic Enterprise Solutions

Security Engineer

• Installing, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects
• Acts as key interface for technical support with the customer and maximizes customer satisfaction
• May mentor less-experienced staff.

Security Project Specialist 3

Manager

• Lead a team of OEMs and Enablement Partners supporting enterprise technology transformation
• Partner with Technical Program Managers to ensure strategic alignment between delivery and adoption
• Drive consistency in stakeholder engagement, champion programs, and readiness execution across domains
• Coach OEMs on change impact planning, business alignment, and field readiness strategies
• Manage Training Program Coordinator to ensure training programs created to support change initiatives are high-quality, effective, and as future proof as possible
• Manage intake and triage process for new enablement requests and projects
• Track team capacity, assignments, and calendar of key initiative milestones
• Oversee internal governance processes, retrospectives, and continuous improvement cycles
• Collaborate with the Director of Organizational Enablement on strategy execution and performance measurement
• Serve as primary liaison between OE team and Business Functions, Program Management, L&D, and IT leadership
• Ensure reporting dashboards and KPIs are developed and maintained in partnership with analysts or support staff
• Represent the OE team in governance forums, steering committees, and portfolio planning discussions

Senior Manager – Organization Enablement

• Serve as the primary point of contact for learning system support inquiries, managing tickets and shared inbox requests
• Troubleshoot and resolve LMS issues related to access, enrollments, completions, permissions, and content behavior
• Execute LMS operational tasks, including user management, course uploads, assignments, and reporting
• Run and maintain standard LMS reports; ensure data accuracy and integrity
• Support system transitions, upgrades, and migrations through testing and issue resolution
• Create and maintain job aids, FAQs, SOPs, and self-service resources
• Partner closely with the LMS Administrator to stabilize daily operations and improve workflows
• Collaborate with HR, IT, Compliance, and Talent Development partners as needed
• Maintain confidentiality and data privacy standards when handling employee and compliance-related information

Learning System Operations Specialist

Project Manager

• Provide administrative support to Project Managers and project teams
• Assist with project delivery and administration throughout the installation projects' life cycle
• Monitor project setup and maintain communication of project details
• Coordinate with various business areas such as Sales and Service
• Organize electronic and hard copy filing systems
• Prepare Purchase Orders and project invoices
• Assist with project closeout documentation and turnover

Project Coordinator, Banking

Human Resources

• Support the HR department by executing a range of administrative and operational tasks related to colleague services, onboarding, and data management.
• Serve as a help desk for basic HR policy information and resolve or escalate issues as needed.
• Serve as the first point of contact for colleague inquiries related to HRIS transactions and HR policies via phone and email.
• Initiate the onboarding platform within UKG for new hires.
• Assist with colleague exit processes and final paperwork.
• Support the administration of colleague benefits programs, including health insurance and retirement plans.
• Maintain colleague records and ensure compliance with legal and company standards.
• Update and maintain HRIS with accurate colleague information.
• Provide weekly, monthly, and quarterly reports on HR metrics and data, including new hires and terminations.

Human Resources Specialist

• Work with a team of exceptional colleagues to execute projects to completion
• Build trust with existing customers by executing projects to successful completion
• Manage, oversee, and coordinate all aspects for small to medium projects of moderate complexity from award through completion of project
• Effectively communicate project requirements to project team and wider organization as and when required
• Effectively communicate and inform customers of project status, challenges, and changes