Convergint

Manager

• Lead a team of OEMs and Enablement Partners supporting enterprise technology transformation
• Partner with Technical Program Managers to ensure strategic alignment between delivery and adoption
• Drive consistency in stakeholder engagement, champion programs, and readiness execution across domains
• Coach OEMs on change impact planning, business alignment, and field readiness strategies
• Manage Training Program Coordinator to ensure training programs created to support change initiatives are high-quality, effective, and as future proof as possible
• Manage intake and triage process for new enablement requests and projects
• Track team capacity, assignments, and calendar of key initiative milestones
• Oversee internal governance processes, retrospectives, and continuous improvement cycles
• Collaborate with the Director of Organizational Enablement on strategy execution and performance measurement
• Serve as primary liaison between OE team and Business Functions, Program Management, L&D, and IT leadership
• Ensure reporting dashboards and KPIs are developed and maintained in partnership with analysts or support staff
• Represent the OE team in governance forums, steering committees, and portfolio planning discussions

Senior Manager – Organization Enablement

Operations

• Serve as the primary point of contact for learning system support inquiries, managing tickets and shared inbox requests
• Troubleshoot and resolve LMS issues related to access, enrollments, completions, permissions, and content behavior
• Execute LMS operational tasks, including user management, course uploads, assignments, and reporting
• Run and maintain standard LMS reports; ensure data accuracy and integrity
• Support system transitions, upgrades, and migrations through testing and issue resolution
• Create and maintain job aids, FAQs, SOPs, and self-service resources
• Partner closely with the LMS Administrator to stabilize daily operations and improve workflows
• Collaborate with HR, IT, Compliance, and Talent Development partners as needed
• Maintain confidentiality and data privacy standards when handling employee and compliance-related information

Learning System Operations Specialist

Project Manager

• Provide administrative support to Project Managers and project teams
• Assist with project delivery and administration throughout the installation projects' life cycle
• Monitor project setup and maintain communication of project details
• Coordinate with various business areas such as Sales and Service
• Organize electronic and hard copy filing systems
• Prepare Purchase Orders and project invoices
• Assist with project closeout documentation and turnover

Project Coordinator, Banking

Human Resources

• Support the HR department by executing a range of administrative and operational tasks related to colleague services, onboarding, and data management.
• Serve as a help desk for basic HR policy information and resolve or escalate issues as needed.
• Serve as the first point of contact for colleague inquiries related to HRIS transactions and HR policies via phone and email.
• Initiate the onboarding platform within UKG for new hires.
• Assist with colleague exit processes and final paperwork.
• Support the administration of colleague benefits programs, including health insurance and retirement plans.
• Maintain colleague records and ensure compliance with legal and company standards.
• Update and maintain HRIS with accurate colleague information.
• Provide weekly, monthly, and quarterly reports on HR metrics and data, including new hires and terminations.

Human Resources Specialist

• Work with a team of exceptional colleagues to execute projects to completion
• Build trust with existing customers by executing projects to successful completion
• Manage, oversee, and coordinate all aspects for small to medium projects of moderate complexity from award through completion of project
• Effectively communicate project requirements to project team and wider organization as and when required
• Effectively communicate and inform customers of project status, challenges, and changes

College Development Program – Operations

Sales

• Build relationships with existing customers and prospects to cultivate and identify new opportunities
• Collaborate with premier partners in vertical markets and industries
• Develop business opportunities, conduct needs assessment and write proposals
• Develop market awareness through networking and presentations
• Partner with operations personnel to execute growth, development, sales and marketing of all solutions
• Translate a variety of customer needs into detailed proposals and project implementation plans

College Development Program – Sales, Data Centers

Program Manager

• Plan, manage, and execute multiple Talent Development programs concurrently
• Launch and support priority initiatives, including technical development, management training, and mentoring programs
• Manage program operations end-to-end (timelines, communications, materials, logistics, reporting)
• Conduct needs assessments and partner with business and field leaders to inform program design
• Build tools, templates, and processes to support scalable program delivery
• Establish tracking, dashboards, and reporting to monitor participation and outcomes
• Partner with HR Business Partners, Talent Acquisition, IT/HRIS, and external vendors
• Support learning-related system transitions, including Workday
• Identify opportunities to improve program effectiveness and learner experience

Program Manager, Talent Development

• Responsible for supporting the end-to-end delivery and administration of multiple installation projects
• Coordinating with project managers and cross-functional teams
• Managing project documentation, tracking tasks and materials
• Maintaining records, and ensuring timely communication and reporting throughout the project life cycle
• Act as central information source by maintaining, communicating, and distributing project details
• Document actions in project management application
• Prepare Purchase Orders for project materials
• Assist with project closeout documentation and project turnover to Service team

Project Coordinator 1

Recruitment

• Set TA Strategy for High-Growth & Specialized Segments
• Lead the development and execution of TA strategies aligned to specialty business segments including datacenter, high volume technical frontline roles, public sector, leadership hiring, and corporate functions.
• Serve as a strategic advisor to senior business leaders, HR leadership, and the Executive Committee on workforce planning, long-range hiring needs, and talent supply challenges.
• Partner with the Director of CTC Recruiting and the Director of Talent Enablement to build a unified TA framework that supports the entire Convergint Nation.
• Lead Workforce Planning for Critical Talent
• Create and operationalize a workforce planning model for specialty roles that supports proactive hiring aligned with project timelines, market expansion, and leadership succession planning.
• Support Project Hyperscale workforce strategies to reduce vacancy times, elevate project readiness, and improve margin performance.
• Evolve Recruiting Channels & Partner Ecosystem
• Lead segmentation strategies including internal TA, RPO, executive search, contract recruiters, and specialized talent agencies.
• Develop and manage relationships with external partners to meet volume, specialty, and executive search needs.
• Evaluate ROI and performance of RPO, contract recruiters, and third-party search firms; refine partnership models to improve throughput and quality.
• Strengthen Leadership & Executive Recruiting
• Develop an executive recruiting framework for Director, General Manager, VP, and V-suite roles.
• Guide leadership assessments, competency alignment, and candidate experience standards.
• Build pipelines for emerging leaders to support future succession.
• Leadership & Team Development
• Build & Lead a High-Performing TA Team
• Lead and mentor a small and growing team of recruiters supporting high-growth, hard-to-fill, and senior-level positions.
• Coach recruiters on segmentation strategies, advanced sourcing, market mapping, and search execution for both technical and leadership roles.
• Foster a culture of accountability, creativity, continuous improvement, and service excellence.
• Recruit for roles yourself.
• Operational Leadership
• Define operational objectives, workflow ownership, and segment-based accountability across the hiring lifecycle.
• Develop TA playbooks, consistency frameworks, and best practices for both specialty and executive recruiting.
• Operational Excellence & Innovation
• Drive Continuous Improvement
• Implement scalable processes, tools, and technologies that streamline operations, enhance quality, and improve speed-to-hire.
• Introduce recruiting innovations including talent intelligence platforms, market analytics, labor forecasting, and targeted digital sourcing.
• Analytics, Reporting & KPIs
• Establish a consistent reporting cadence for executive leadership aligned to: Workforce planning forecasts, Hiring velocity and quality-of-hire, Vacancy time impacts, Diversity pipelines, RPO + vendor performance metrics, Executive search milestones.
• Use data to inform capacity planning, resource allocation, and talent strategy decisions.
• Compliance & Regulatory Leadership
• Ensure compliance with EEO, OFCCP, Affirmative Action, and all federal/state hiring regulations.
• Partner with Legal and HR to maintain compliant executive recruiting practices.
• Employer Brand & Talent Attraction
• Strengthen Convergint’s employee value proposition (EVP) for specialty markets, leadership roles, and corporate functions.
• Partner with Corporate Communications to elevate Convergint’s brand as employer of choice across niche talent segments.

Director of Talent Acquisition – Strategic and High Growth Segments

• Lead Full-Cycle Recruiting for Hyperscale Datacenter Project Roles
• Build Scalable Talent Pipelines for High-Volume, Rapid Hiring
• Partner with External Recruiting Ecosystem (RPO, Agencies, Contract Recruiters)
• Execute Advanced Sourcing for Hard-to-Find Talent
• Drive Selection, Assessment & Hiring Logistics
• Ensure Recruiting Compliance
• Brand & Community Engagement

Talent Acquisition Specialist – Datacenter, Frontline

Business Development Rep

• Identify opportunities within and above the CTC level to grow the fire alarm business across the assigned region.
• Pursue opportunities through enablement and support of the CTC (branch) and its Colleagues by leveraging industry experience and internal resources.
• Support marketing materials and initiatives, recruitment efforts, identification of M&A opportunities, and strategic initiative fire support.
• Team up with CTC (branch) colleagues and other Strategic Initiatives teams to support fire alarm sales training, qualifying opportunities, and proposal development.
• Engage with fire and life safety product partner engagement, internal SharePoint content creation, and support the evolution of internal resources.
• Collaborate with Global Accounts and Data Center teams to create accountability for fire alarm growth initiatives.
• Perform other duties and responsibilities as requested or required.

Business Development Manager, Fire and Life Safety

Solutions Engineer

• Collaborate with sales colleagues in solutioning, designing and estimating large-scale, complex, and specialized facilities.
• Own the Design as a Service (DaaS) intake, capture scope and DaaS request; align with requestor and customer expectations.
• Drive the design lifecycle (SD, DD, CD, IFC, etc.); run Bluebeam session reviews, log/resolve comments, and issue formal revisions/decisions.
• Provide designer-of-record clarity and change control; document assumptions, exclusions, risks, and impacts for supported projects.
• Translate use cases and customer design needs/intents into design packages across Data Center security program platforms.
• Produce, coordinate, and communicate preliminary and detailed design packages aligned to client standards.
• Work with Partners to identify new and best technology to apply to solutions and designs.
• Identify project risks, special handling requirements, and potential solutions to address regulatory and customer expectations.
• Participate in site surveys to confirm conditions and align with other consultants.
• Track project costs, potential risks, and margins to optimize pricing strategies.
• Mentor junior designers/engineers; provide technical reviews and coaching on data center best practices.

Solutions Architect

• Own the program in supporting CTCs management of projects across the Americas from process, execution, delivery, and reporting perspective.
• Support the regional operation teams and local project managers from each build to ensure the installation and commissioning meets the customers’ standards/requirements.
• Provide oversight and responsibility for management of the portfolio of projects executed and managed by Convergint team.
• Act as the primary point of contact to clients for resolution of project and operational issues,
• Perform periodic project and program reviews, making recommendations for improvement and marshalling the implementation of those recommendations.
• Actively participate in sequencing projects, adjusting timelines, and modifying scope documents to achieve program objectives.
• Drive consistency in communications and documentation with the customer(s) and within the account.
• Oversee the full life cycle of data center projects from design and build through completion from the program management perspective.
• Develop and execute a service/support plan for a data center customer across the company.
• Work as part of a core account team that’s responsible for account success, which is measured by overall customer satisfaction, financial performance, and account growth.

Program Manager, Hyperscale Accounts, Global Cloud and Data Centers

• Acts as key interface with the local Convergint Specialist and Project management to ensure job is executed as required
• Acts as key interface with the customer and maximizes customer satisfaction
• Ensures projects are effectively executed to budgeted cost and time schedules
• Specifically responsible for documenting all change orders for jobs to ensure all local hours are captured
• Identifies potential project risks and assists to develop/implement strategies to minimize impact
• Develops and implements strategies for controlling deviations from estimated costs and project deadlines
• Performs other duties and responsibilities as requested or required

Assistant Project Manager – Strategic Enterprise Solutions

• Successful implementation of standardized Sales Enablement Sessions for Standardized Convergint Enablement Toolset across specified region.
• In partnership with Local Leadership, lead Sales Colleagues through the enablement and adoption best practices of Advanced Consultative Sales Program(s), Business Reviews, Cold Prospecting Program, & STEP Tool.
• Drive adoption and Call-to-Action activity by collaborating with Local Leadership and/or AEs on strategy, approach, and delivery of Standardized Enablement Toolset including the Business Reviews, Cold Prospect Program, and STEP Tool.
• In partnership with Regional/Local Leadership and Local Vertical Market teams, develop and execute Regional Enablement Sessions for both internal Colleague enablement, as well as external Clients/Prospects.
• Support the on-boarding of new Colleagues.