Computershare UK

General

• Researching and validating information to verify asset holder details
• Communicating with individuals regarding potential unclaimed assets and explaining the recovery journey
• Managing inbound and outbound telephone conversations, responding to enquiries and providing guidance
• Handling a varied caseload using multiple databases, research resources and internal systems
• Supporting outreach initiatives designed to increase successful reunifications
• Maintaining accurate records and updating information across internal platforms
• Assisting with wider team activities and administrative tasks where required

Unclaimed Asset Coordinator

General Counsel

• Provide strategic, risk-based employment law advice and guidance across a broad range of matters.
• Draft, review and maintain employment-related contracts, policies and legal documentation.
• Ensure compliance with legal, regulatory and governance requirements.
• Deliver employment law training and education to stakeholders.
• Represent the company in employment-related proceedings and manage external counsel where required.
• Review commercial agreements and employee benefits arrangements for employment law compliance.
• Monitor legislative developments, identify emerging risks and implement mitigation strategies.
• Oversee legal aspects of DSARs, whistleblowing matters, employee investigations and workplace disputes.
• Collaborate with legal, People and business teams to deliver effective, commercially focused outcomes.
• Manage the company’s whistleblower function for the UK and Continental Europe.

Senior Legal Counsel – Employment

DevOps Engineer

• Define, lead, and evolve our global reliability strategy.
• Drive operational excellence, service reliability, observability, automation, and continuous improvement across our technology landscape.
• Work closely with Engineering, Infrastructure, Security, and Technology Operations teams to establish and embed modern SRE practices that enable highly reliable, scalable, and resilient services while fostering a culture of shared ownership and continuous learning.
• Drive adoption of SRE principles (SLOs, error budgets, toil reduction).
• Establish observability and monitoring standards.
• Lead automation-first operations.
• Improve incident and problem management maturity.
• Partner with software and infrastructure engineering teams to embed reliability into the product lifecycle.
• Establish SRE governance, standards, and operating model.

Head of Site Reliability Engineering – SRE

Manager

• Support the coordination and delivery of client jobs from briefing through to completion, ensuring work is accurate and on time
• Assist in monitoring contract work, tracking timelines, and escalating any issues where needed
• Act as a day-to-day contact for client queries, supporting relationship development
• Contribute to project delivery, supporting larger initiatives while developing ownership of smaller projects
• Work in line with invoicing processes to ensure all work is invoiced correctly and in a timely manner
• Collaborate with colleagues and contribute to team improvement initiatives

Service Delivery Manager

• Negotiate the terms of a variety of trust and non-trust agreements of varying complexity under which Computershare will assume both contractual and fiduciary obligations, assess degree of associated risk and make recommendations on acceptability of new business and fees to be charged
• Review and evaluate all legal documentation on corporate financing and on other transactions to ensure they are in forms that meet, and can be administered to meet, standards adequate for the protection of Computershare
• Analyze and interpret agreements to set up internal operation of file and provide administrative direction to administrators and/or related departments. Ensure/monitor compliance with all portfolio agreements by Computershare and clients
• Prepare and execute correspondence to clients, their legal counsel or investors
• Maintain necessary standards of knowledge and expertise in applicable areas of law, commerce, corporate finance and securities markets as well as internal policies and procedures

Corporate Trust Officer

• Accountable for all facilities and property management of multi tenanted buildings.
• Responsible for all hard and soft services, all in-house facilities programmes and services, ownership of health & safety activities.
• Coordinating, prioritising, and overseeing the completion of reactive and planned facilities activities.
• Provision of management information to track and ensure the quality and continuous improvement of facilities services.
• Ensuring the business is provided with a compliant, reliable service that achieves value for money through effective supplier management and cost control whilst meeting the operational needs of the business.
• Manage direct reports effectively, ensuring that each has a clearly defined job profile, annual objectives and regular performance appraisals with an emphasis on learning and development.
• Oversight of planning and implementation of facilities related projects, effectively delivering local change programs.
• Ensure the properties within the role remit remain legally compliant with statutory testing and assessments being completed within the defined timescales.
• Manage suppliers and partners to ensure service and maintenance standards meet contract specifications & performance objectives.
• Maintain physical security standards and support the completion of client and information security risk audits.
• Support the business continuity team through the maintenance of a department business continuity plan and ensuring an out of hours communications cascades remain accurate.
• Manage and maintain effective financial control, ensuring spending is approved in-line with financial limits, available budget and forecasts.
• Oversee and performance manage all Property and Facilities suppliers, working in partnership with procurement as needed.

Facilities Manager

Risk

• Support, monitor and oversee the implementation of the risk management framework within the UK Entity and the Global Plans business line.
• Partner with specific business stakeholders to ensure that risks are identified, assessed, and treated in line with the globally set risk appetite.
• Oversee the operational element of risk management.
• Support the implementation of strategic risk projects, acting as advisor and consultant to businesses and championing risk management.
• Responsible for the independent 2nd line risk coverage for the UK Entity and the Global Plans business line.

Senior Risk Consultant

• Support the Global Privacy Officer by developing Computershare’s global Privacy Framework.
• Assess the design and operating effectiveness of controls and monitor changes in global legislation.
• Engage with first line projects with significant privacy impact and involve the privacy team.
• Work closely with first line senior management and external stakeholders.
• Act as the primary point of contact for internal and external audit questions and reviews.
• Provide summary reporting of projects to the Global Privacy Officer.
• Review and update mandatory privacy training and produce privacy awareness materials for the business.
• Create effective relationships with Senior Management and business unit heads for objective delivery.
• Engage with supervisory authorities or regulators where required and represent Computershare at industry forums and events.

Global Privacy Framework Manager

Events

• Support the end-to-end delivery of dividend payment events and work closely with internal teams to ensure payments are completed accurately, efficiently, and within required timelines.
• Running and scheduling reports to support payment events and operational activity.
• Preparing dividend payments and related administrative documentation.
• Creating client funding letters and processing internal money movements and wire transactions.
• Coordinating with internal teams including tax, shareholder services, and other operational support functions to ensure successful delivery of payment events.
• Preparing and reconciling payment data while maintaining accurate documentation and records.
• Managing multiple priorities while meeting service level commitments and quality standards.
• Supporting the team with time-sensitive requests and operational projects as needed.

Dividend Events Specialist

QA Engineer

• Deliver and execute manual testing to ensure software quality and requirement coverage
• Create traceable test cases, manage test data, and identify and log defects
• Maintain testing tools, processes, and automation frameworks while driving best practices and continuous improvement
• Collaborate with stakeholders to clarify requirements, communicate progress, and manage risks
• Mentor team members, promote knowledge sharing, and stay current with emerging testing trends and technologies
• Apply scripting, coding, database querying, and support non-functional testing activities where required

Senior Test Analyst

Backend Engineer

• Work collaboratively within our cross-functional teams to deliver high quality, maintainable software solutions
• Proactively build your technical skills and support colleagues in designing, building, testing, and deploying changes
• Apply standards, policies, and best practices to work effectively both independently and with stakeholders.
• Uphold quality by delivering high-standard work and supporting others to produce maintainable, compliant software.
• Assist in resolving technical challenges and blockers to minimise delivery impact.
• Communicate clearly with technical and non-technical audiences to share ideas, provide updates, influence, and incorporate feedback.

Java Developer

Account Manager

• Establishes a professional and trusting relationship with clients
• Ensures that clients’ service orders are accurately communicated and executed
• Responds timely to client inquiries
• Monitors and manages client dividend declarations in conjunction with internal operational areas
• Ensures timely funding of services (i.e. dividends) to mitigate financial exposure
• Acts as the central point of contact/control for client annual meetings
• Attends client annual meetings
• Resolves client issues and documents service incidents, follows up with internal business units to secure responses and shares results with the Manager, Client and Senior Management
• Assists clients with special projects, expediting transactions, troubleshooting, problem solving, and servicing of all clients’ shareholder and participant accounts
• Ensures that clients are informed of changes in industry and regulatory environments and the direct impact on them
• Serves as a conduit to internal business units to ensure that client feedback on services is communicated timely and opportunities to improve performance can be leveraged
• Monitors revenue relative to forecast and make required adjustments
• Works with other Relationship Managers to ensure proper follow-through on clients’ requests
• Ensures accurate records (i.e. Authorized Capital, Treasury balance) by performing and assisting with reconcilement activities
• Maintains functional knowledge of Computershare’s processes, systems, products and services and communicate enhancements and modifications to clients
• Ensures collection of receivables in accordance with Computershare’s guidelines
• Identifies opportunities and, where possible, coordinates with sales, marketing and product associates in the delivery of additional products and services
• Coordinates with Manager, Finance, Legal and Sales associates where appropriate to determine the components of contract renewals
• Attends applicable webinar, product training, and technical training

Relationship Manager

• Manage a portfolio of clients (based on experience level) and act as the primary point of contact, ensuring high-quality service delivery and client satisfaction.
• Ensure that clients receive the services they have purchased and that those services are delivered in a manner that meets and exceeds the clients’ expectations.
• Coordinate all major client activities and services by engaging with the client, with Computershare operational units and the entire organization as needed.
• In collaboration with the Sales team, coordinate cross sells or up sells by introducing clients to additional Computershare products and services.
• Build strong, professional relationships with assigned clients.
• Act as a trusted advisor and primary point of contact for clients.
• Support client requests, special projects, issue resolution, and transaction management.
• Ensure accurate and timely execution of client service requests.
• Respond promptly to client inquiries and maintain high service standards.
• Maintain knowledge of company products, services, and systems; communicate updates to clients.
• Resolve client issues and coordinate with internal teams for timely closure.
• Stay updated on industry and regulatory changes and advise clients accordingly.
• Identify cross-sell and upsell opportunities in partnership with Sales and Product teams.
• Maintain accurate client data and records in internal systems.
• Lead client business reviews and support strategic planning for key accounts.
• Manage invoicing, funding, and financial accuracy to minimize risk exposure.
• Serve as the main contact for shareholder/stockholder meetings and related activities.
• Support contract renewals in coordination with Finance, Legal, and Sales.
• Monitor revenue vs. forecast and ensure timely collections.
• Facilitate communication between clients and internal teams to drive service improvements.
• Participate in training sessions and ongoing professional development.
• Perform additional responsibilities as required.

Attorney

• Reporting to the Manager – Entity Solutions, this new and exciting role will be responsible for leading global managed service engagements for multinational clients.
• Project managing implementation of legal entity compliance, governance and restructuring activities around the world.
• Acting as the main point of contact for a portfolio of multinational clients and maintaining valued working relationships with key client contacts.
• Support business development activities and the on-boarding of new clients.
• Working closely with colleagues and third-party service providers across the Entity Solutions global network, ensuring operating protocols are adhered to and client service standards are consistently maintained.
• Managing client engagement scope, fee and billing arrangements, service levels and quality of deliverables.
• Support business management and operational matters, including resourcing, global network development, finance and risk management.
• Contribute to a variety of global projects, campaigns and initiatives as and when required.
• Keep abreast of both internal and external influences to help shape continuous growth and development of the global Governance Services business and service offering.
• Develop own professional competencies and skills through proactive personal development.

Governance Consultant – Legal

Client Services Representative

• Provide leadership and guidance to the client management team (Relationship Managers and Associate Relationship Managers), ensuring service levels are consistently met and strong client satisfaction is maintained.
• Drive a high-performance team culture by fostering collaboration, accountability, ethical behavior, and continuous development through coaching, performance reviews, and talent hiring.
• Own and deliver on financial objectives for the account portfolio, including revenue growth, profitability, client retention, and effective management of accounts receivable.
• Act as the escalation point for client issues, ensuring concerns are resolved in a timely and effective manner while minimizing risk to the organization.
• Build strong relationships across internal business units and with external stakeholders, while representing the organization in industry events and contributing to strategic initiatives and projects.

Unclaimed Asset Coordinator

Senior Legal Counsel – Employment

Head of Site Reliability Engineering – SRE

Service Delivery Manager

Corporate Trust Officer

Facilities Manager

Senior Risk Consultant

Global Privacy Framework Manager

Dividend Events Specialist

Senior Test Analyst

Java Developer

Relationship Manager

Relationship Manager

Governance Consultant – Legal

Manager, Client Services