Service Delivery Manager

Computershare UK

Service Delivery Manager coordinating client jobs and ensuring accuracy in Bristol office. Building relationships and developing understanding of client needs in a fixed-term contract role.

Posted 7/20/2026full-timeBristol • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing multiple tasks and priorities in a client-facing role. Proficient in Microsoft Office Suite, with a focus on effective communication and relationship building.

Highest-signal resume keywords

Organizational SkillsClient Relationship ManagementMicrosoft Word ProficiencyMicrosoft Excel ProficiencyMicrosoft PowerPoint Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Confident CommunicationAttention to DetailResiliencePositive AttitudeFlexibility

Industry Keywords

Project DeliveryInvoicing ProcessesClient QueriesTeam Improvement InitiativesTask Management

About the role

Key responsibilities & impact

Support the coordination and delivery of client jobs from briefing through to completion, ensuring work is accurate and on time
Assist in monitoring contract work, tracking timelines, and escalating any issues where needed
Act as a day-to-day contact for client queries, supporting relationship development
Contribute to project delivery, supporting larger initiatives while developing ownership of smaller projects
Work in line with invoicing processes to ensure all work is invoiced correctly and in a timely manner
Collaborate with colleagues and contribute to team improvement initiatives

Requirements

What you’ll need

Strong organisational skills with the ability to manage multiple tasks and priorities
Confident communication skills with the ability to engage effectively with others
Interest in building client relationships and understanding business needs
Willingness to learn and develop within a client-facing role
Resilience and a positive approach when working to deadlines
Proficiency in Microsoft Word, Excel, and PowerPoint
Attention to detail with a focus on accuracy and quality
A positive, proactive attitude with flexibility and openness to learning new systems and technologies

Benefits

Comp & perks

Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
A welcoming and close-knit community, with experienced colleagues ready to help you grow.