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Unclaimed Asset Coordinator
Computershare UKUnclaimed Asset Coordinator assisting in the recovery of lost assets and managing customer inquiries at Computershare. Promoting successful reunifications through detail-oriented investigative work and customer engagement.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and information-gathering skills while maintaining high accuracy and attention to detail. Proficient in managing competing priorities and effectively communicating with customers and stakeholders.
Highest-signal resume keywords
Analytical SkillsInformation-Gathering SkillsOrganisational AbilitiesClear Communication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailProactive ApproachTeam CollaborationCustomer Engagement
Tools & Technologies
Microsoft WordMicrosoft Excel
Industry Keywords
Asset RecoveryUnclaimed AssetsRecord MaintenanceOutreach InitiativesInbound and Outbound Communication
About the role
Key responsibilities & impact- Researching and validating information to verify asset holder details
- Communicating with individuals regarding potential unclaimed assets and explaining the recovery journey
- Managing inbound and outbound telephone conversations, responding to enquiries and providing guidance
- Handling a varied caseload using multiple databases, research resources and internal systems
- Supporting outreach initiatives designed to increase successful reunifications
- Maintaining accurate records and updating information across internal platforms
- Assisting with wider team activities and administrative tasks where required
Requirements
What you’ll need- Strong analytical and information-gathering skills
- Excellent organisational abilities and confidence managing competing priorities
- A high level of accuracy and attention to detail
- Clear written and verbal communication skills
- Confidence speaking with customers and stakeholders over the telephone
- Proficiency in Microsoft Office applications, including Word and Excel
- A positive, proactive approach and the ability to work collaboratively within a team
- Motivation to achieve objectives while maintaining high quality standards
Benefits
Comp & perks- Flexible work
- Health and wellbeing rewards that can be tailored to support you and your family
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub