Head of Site Reliability Engineering – SRE

Computershare UK

Head of SRE leading the global reliability strategy for Computershare. Collaborating with various engineering teams to enhance service reliability and operational excellence.

Posted 7/20/2026full-timeBristol • 🇬🇧 United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Site Reliability Engineering principles, including SLOs, SLIs, and error budgets, while driving automation and observability initiatives. Proven ability to lead cross-functional teams in establishing reliable and resilient technology operations.

Highest-signal resume keywords

Site Reliability Engineering LeadershipAutomation InitiativesObservability and Monitoring PracticesCI/CD Tooling ExperienceCloud Technology Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Site Reliability Engineering PrinciplesSLOsSLIsError BudgetsAutomation ScriptingPythonPowerShellBashTerraformAnsible Automation Platform

Soft Skills

Strategic ThinkingPassion for Continuous Improvement

Tools & Technologies

DynatracePrometheusGrafanaSplunkJenkinsGitLab CIAzure DevOps

Certifications & Qualifications

Cloud TechnologiesSite Reliability EngineeringPlatform EngineeringReliability Engineering

Industry Keywords

Operational ExcellenceService ReliabilityContinuous ImprovementIncident ManagementProblem Management

Tech Stack

Tools & technologies

AnsibleAzureCloudGrafanaJenkinsPrometheusPythonSplunkTerraform

About the role

Key responsibilities & impact

Define, lead, and evolve our global reliability strategy.
Drive operational excellence, service reliability, observability, automation, and continuous improvement across our technology landscape.
Work closely with Engineering, Infrastructure, Security, and Technology Operations teams to establish and embed modern SRE practices that enable highly reliable, scalable, and resilient services while fostering a culture of shared ownership and continuous learning.
Drive adoption of SRE principles (SLOs, error budgets, toil reduction).
Establish observability and monitoring standards.
Lead automation-first operations.
Improve incident and problem management maturity.
Partner with software and infrastructure engineering teams to embed reliability into the product lifecycle.
Establish SRE governance, standards, and operating model.

Requirements

What you’ll need

Proven experience building, leading, and developing Site Reliability Engineering or Production Engineering teams, with a strong understanding of SRE principles including service level objectives (SLOs), service level indicators (SLIs), error budgets, and toil reduction.
Extensive experience driving automation initiatives, supported by strong scripting and development capabilities using technologies such as Python, PowerShell, Bash, Terraform and Ansible Automation Platform (AAP).
Robust knowledge of observability and monitoring practices, with hands-on experience implementing and managing platforms such as Dynatrace, Prometheus, Grafana, and Splunk.
Good understanding of CI/CD tooling and modern software delivery practices, including Jenkins, GitLab CI, and Azure DevOps.
A background spanning both software engineering and technology operations environments.
Professional certifications in cloud technologies, Site Reliability Engineering, platform engineering, or reliability engineering disciplines.
Passionate about reliability, resilience, automation, and continuous improvement.
A strategic thinker who can balance long-term vision with operational delivery.

Benefits

Comp & perks

Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
A welcoming and close-knit community, with experienced colleagues ready to help you grow.