Computacenter

Director

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
• Develop strategies to maintain and increase market share for your designated Line of Business
• Take ownership of Solution Design including working with Internal Service Providers (ISPs) to assemble a complete solution for the customer
• Price the solutions to meet profitability expectations while also being competitive in the market
• Lead Governance meetings to explain the solution and answer stakeholder questions
• Provide effective transition and ongoing support to the ISP responsible for delivering the solution
• Take the lead role when it comes to Solutioning large and complex opportunities
• Provide mentoring and oversight on opportunities being worked by members of the Solution Director's team
• Conduct sales campaigns and communicate to all stakeholders to win the sale
• Grow customer contacts, increase collaboration, customer penetration and expansion
• Own and develop relationships with your OEM partners
• Identify a broad range of opportunities and customers to ensure a consistent pipeline
• Present the Computacenter story to targeted customers
• Generate new business opportunities in customer base and new customers
• Transact complex transformational sales to maximize profit
• Timely and accurate submission of forecast and mastery of salesforce
• Prepare before customer meetings and own the follow-up after the meetings with customers and managers in a timely fashion
• Consistent participation in designated office hours
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization
• Embrace and support Computacenter’s mission and core values.

Solution Director, Data Center

Solutions Engineer

• Analyse and understand customer requirements, including RfPs, and translate them into complete, end‑to‑end service and solution designs
• Develop efficient, innovative, and low-risk solutions for IT managed services tenders covering technological, operational, and commercial dimensions
• Prepare cost calculations, service models, and effort estimations for proposed solutions
• Present and explain service designs to customers at decision‑making level and support contract negotiations with confidence and expertise
• Design solutions in close collaboration with sales teams, partners, and service units to ensure cohesive, high‑quality outcomes and contribute to overall success
• Support the creation of proposal content, including contributing to written proposal texts and preparing presentation materials as part of the bid process
• Create documentation and requirements for Transition & Transformation and ensure seamless handover to delivery teams
• Maintain strong communication with customers and internal teams to ensure goal‑oriented project progress and high‑quality proposal output

IT Solution Architect, German

Architect

• You will design creative and efficient service desk operating models for managed services tenders, inspiring customers and colleagues alike whilst balancing risk
• You will work independently and follow defined processes to create coherent end to end service desk solution designs, including tooling, processes, SLAs/OLAs, shift models, and knowledge management
• You will impress customers in presentations and contract negotiations with your expertise and professional presence
• You will maintain close contact with your team and customers to ensure solution consistency, operational feasibility, and service excellence
• You will collaborate closely with sales teams, delivery units, partners, and technology experts to design service desk solutions that contribute to overall commercial and operational success

IT Service Architect, Service Desk, German

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IT Solution Architect

Manager

• Be accountable for all Services delivered to our Contractual and Professional Services customers.
• Provide leadership and management of the 'virtual' customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan.
• Cultivate and own key stakeholder relationships with the customers primarily associated with the Services delivered and identified growth opportunities.
• Together with the Sales team, drive growth in the Contractual and Professional Services delivered by understanding the customer’s objectives how to convert these into opportunities for Computacenter.
• Report to your customer, alongside the assignment Lead or Service Manager and ensure the required customer outputs are achieved.
• Managed services improvement plan and its delivery, ‘in life’ transformation of the service, contract, commercial and technical outcomes.
• Ensure we are meeting our contractual obligations and that the customers are delivering against theirs; take necessary action, or escalate, where obligations are not being met by us or the customer; track and manage Contractual Risk Register, including timely communication of risk positions to customer, escalating as required.
• Deliver as a minimum to the agreed Contractual Services and Professional Services baseline performance, driving improvement in commercial performance where possible.

Senior Service Manager

Accountant

• Ensure accurate and compliant revenue and cost recognition
• Analyze project margins and financial performance
• Prepare and review accruals, deferrals, and complex journal entries
• Conduct quantitative, trend, and variance analyses
• Oversee inventory-related accounting activities

Senior Accountant – Revenue and Inventory

Designer

• Translate customer requirements and engagement scope into delivery-ready service designs
• Develop Work Breakdown Structures (WBS), task hierarchies, and delivery sequencing
• Build staffing models, resource plans, and project timelines
• Own and produce the Service Design Package (SDP)
• Define and document assumptions, constraints, dependencies, and customer responsibilities
• Develop effort-based cost inputs aligned to scope and delivery model
• Identify cost drivers, risks to margin, and optimization opportunities
• Support pricing discussions through clear scope definition, assumptions, and trade-offs
• Partner with Services Sales, Delivery, PMO, and Commercial Finance to validate feasibility and alignment
• Identify and document delivery risks, dependencies, and mitigation plans
• Ensure structured handoff from pre-sales to delivery teams
• Contribute to standardization, templates, and scalable service design frameworks

Senior Service Designer – Networking, Data Center IT

Project Manager

• Responsible for overall direction, planning, coordination, and management of medium to large projects
• Provide coaching and mentoring to less experienced Project Managers
• Facilitate project forensics to identify and problem-solve systemic issues on strategic accounts
• Lead planning and implementation of projects throughout the lifecycle
• Manage project budget, resource allocation, and timelines as required
• Communicate expectations to stakeholders and team, and ensure client satisfaction

Senior Project Manager – IT Hardware

Product Manager

• Advise the business and customers of the right products for their requirements at the right price
• Provide product evaluation to enable competitiveness and enhance profitability
• Facilitate technical evaluation of products for customers via various technical services
• Use Computacenter IP and knowledge of market trends for commercial benchmarking
• Provide platform agnostic high-level technical expertise
• Provide multi-vendor device options to maintain product margins
• Engage internationally to enable product capability for customer obligations
• Deliver accurate product information for international customer contracts
• Provide early visibility of product changes and roadmaps
• Act as an escalation point for complex technology sourcing requirements
• Liaise with colleagues to ensure best practices

GTS Product Manager – Workplace

ServiceNow

• Perform a complex range of development activities to meet business requirements
• Deliver new or enhance existing functionality through either configuration or development
• Work as part of a team to work on functionality as requested by the business, in line with company processes
• Engage with Operate team and other GIS teams to analyse, document, and report on work completed
• Provides specialist guidance and advice to less experienced colleagues
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks

Senior Technical Consultant – Servicenow Developer

IT Support

• Partner with business leaders to deliver services that support company objectives
• Assist in the creation and evolution of Domain Tech Strategies
• Create and maintain a current and target view of Enterprise Architecture
• Support business and technology change through capability roadmaps
• Work closely with Solution Specialist function ensuring Tech Strategy is viable
• Support annual and quarterly business and portfolio planning processes
• Ensuring EA tool information is up to date
• Embrace and support Computacenter’s mission and core values

Chief Enterprise Architect – Data Center

• Translate customer requirements and engagement scope into delivery-ready service designs
• Develop Work Breakdown Structures (WBS), task hierarchies, and delivery sequencing
• Build staffing models, resource plans, and project timelines
• Own and produce the Service Design Package (SDP) including delivery approach, scope, and SOW inputs
• Define and document assumptions, constraints, dependencies, and customer responsibilities
• Develop effort-based cost inputs aligned to scope and delivery model
• Identify cost drivers, risks to margin, and optimization opportunities
• Support pricing discussions through clear scope definition, assumptions, and trade-offs
• Partner with Services Sales, Delivery, PMO, and Commercial Finance to validate feasibility and alignment
• Engage subject matter experts to validate design assumptions and delivery approach
• Identify and document delivery risks, dependencies, and mitigation plans
• Support deal governance, approvals, and compliance processes
• Ensure structured handoff from pre-sales to delivery teams
• Contribute to standardization, templates, and scalable service design frameworks
• Embrace and support Computacenter’s mission and core values.

Senior Service Designer

• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Develop strategies to maintain and increase market share for your designated Line of Business.
• Take ownership of Solution Design including working with Internal Service Providers (ISPs) to assemble a complete solution for the customer.
• Price the solutions to meet profitability expectations while also being competitive in the market.
• Lead Governance meetings to explain the solution and answer stakeholder questions.
• Provide effective transition and ongoing support to the ISP responsible for delivering the solution.
• Take the lead role when it comes to Solutioning large and complex opportunities.
• Provide mentoring and oversight on opportunities being worked by members of the Solution Director's team.
• Conduct sales campaigns and communicate to all stakeholders to win the sale.
• Grow customer contacts, increase collaboration, customer penetration and expansion.
• Own and develop relationships with your OEM partners.
• Identify a broad range of opportunities and customers to ensure a consistent pipeline.
• Present the Computacenter story to targeted customers.
• Generate new business opportunities in customer base and new customers.
• Transact complex transformational sales to maximize profit.
• Timely and accurate submission of forecast and mastery of salesforce.
• Prepare before customer meetings and own the follow-up after the meetings with customers and managers in a timely fashion.
• Consistent participation in designated office hours.
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization.
• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Embrace and support Computacenter’s mission and core values.

Solution Director

Full-stack Engineer

• Develop, customise, and extend Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, Flows, and platform configuration
• Build integrations (inbound & outbound) following platform guardrails and best practices
• Translate functional requirements into robust technical solutions
• Produce technical documentation including technical design specs, data models, and integration patterns
• Troubleshoot, debug, and resolve issues across environments
• Build unit tests and ensure adherence to Salesforce coding standards
• Support release cycles managed via CI/CD, ensuring code quality through Gearset/Pipelines
• Participate in backlog refinement, sprint planning, estimation, and reviews
• Collaborate closely with Product Owners, Functional Consultants, Architects, testers and Admins
• Support prototyping, fit-gap analysis, and impact assessment for new features and seasonal releases
• Work with the Technical Lead and Architects on scalable solution designs
• Engage with cross-functional teams following the operating model practices referenced in CC Salesforce governance materials
• Identify opportunities to optimise the platform, automate processes, and introduce innovative designs
• Stay current with new Salesforce features, best practices, and industry trends

Principal Software Engineer – Salesforce

Support Engineer

• Perform a complex range of technical work activities either remotely or at customer site
• Coordinate small teams delivering basic work packages
• Provide Technical Leadership in own specific area of expertise
• Contribute to the development of technical procedures and standards