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Customer Information Security Manager
ComputacenterCustomer Information Security Manager overseeing cybersecurity matters in the UK for a leading IT infrastructure provider. Drive compliance and maturity for client accounts in a collaborative environment.
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Provide key pre-sales support to the account team community.
- Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for allocated customers
- Perform workshops and present Information Security services to significant key account customers in accordance with key account management or Sales Team
- Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in allocated customers
- Assist in ensuring all security-related remedial actions internally and externally are carried out in a timely manner
- Proactively engage the security risk management processes to assess and address any commercial or contractual impacts
- Promote awareness of security issues and risks
- Support Lead CISM’s, ensuring security plans align to support customer obligations and needs.
- Support Lead CISM’s, proactively identifying and reducing account cybersecurity risks.
- Assure Computacenter-managed 3rd parties and ISPs deliver in line with the Security Management Plan
- Carry out contractual security compliance reviews on a regular basis
- Promote adoption of cybersecurity policies and initiatives that improve security maturity
- Manage overall customer expectations in a complex environment.
Requirements
What you’ll need- More than 2 years of professional experience in an Information Security/Cyber Security function in an international environment
- Completed university degree or comparable education/business experience
- CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc.
- Information security Governance and Management SECTION A (3).
- Information Risk management SECTION B3 (4).
- Secure Operations Management SECTION E1 (3).
- Management, Leadership, Business and Communications SECTION J (3).
- English language level B2 (according to the Common European Framework of Reference for Languages) or comparable
- CISM and CRISC certification.
Benefits
Comp & perks- Health insurance
- Flexible working environment
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Information SecurityCyber SecurityRisk ManagementService DeliverySecurity Incident InvestigationSecurity Compliance ReviewsITILSAFeDevSecOpsSecure Operations Management
Soft Skills
CommunicationLeadershipStakeholder ManagementCustomer EngagementProblem Solving
Certifications
CISMCRISC