Computacenter

Manager

• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Oversee the day-to-day execution of enterprise infrastructure and workplace deployments.
• Ensure project scope, timelines, budgets, and quality standards are met consistently across assigned initiatives.
• Act as the primary escalation point for technical or operational issues at the project level.
• Lead technical planning and field execution for: Structured cabling (copper and fiber), High-density wireless (Cisco, Meraki, Aruba), Workplace endpoint hardware (desktops, laptops, peripherals), IDF/MDF design and remote site buildouts.
• Ensure installation best practices, compliance, and documentation standards are followed.
• Support modernization of legacy infrastructure and adoption of hybrid workplace solutions.
• Provide coaching, technical guidance, and daily oversight for field engineers and technicians.
• Support training, mentoring, and development aligned to emerging technologies and project demands.
• Conduct site readiness assessments and ensure crews are equipped to deliver against client expectations.
• Enforce quality standards, field documentation protocols, and safety compliance across active projects.
• Participate in audits, inspections, and post-project reviews to support continuous improvement.
• Monitor field performance metrics and help drive corrective actions when necessary.
• Collaborate with Sales, PMO, and Solutions Architects to ensure readiness for new deployments.
• Participate in client site walks, kickoff meetings, and technical discovery sessions.
• Support pre-sales scoping by reviewing Statements of Work (SOWs), resource plans, and project estimates.
• Work with OEMs and third-party vendors to ensure delivery standards and technical compatibility.
• Help onboard and manage subcontractors, ensuring alignment with field expectations and safety requirements.
• Embrace and support Computacenter’s mission and core values.

Practice Manager

Product Manager

• Advise the business and customers of the right products for their business requirements at the right price and the risks associated with product lifecycle
• Provide product evaluation in a consistent way to enable to be competitive, increase our win rate and make recommendations to maintain or enhance Technology Sourcing profitability
• Facilitate technical evaluation of products for customers via either PS Consultancy, CC Labs or LTS Technical Services
• Use of Computacenter IP, knowledge of market trends and third party tooling to facilitate commercial benchmarking at both a device and component level
• Provide platform agnostic, (WinOS, MacOS, ChomeOS) high level technical expertise
• Provides multi-vendor device options to the business of how to maintain product margins in line with customer agreements, particularly new product selection for seamless transition
• International engagement – enabling TS capability by liaising with our partners and customers globally to provide the same or similar products to meet our customers contractual obligations
• Advise and work closely with colleagues, delivering accurate and latest product information enabling smooth delivery of our international customer contracts
• Provide early visibility of upcoming product changes and roadmaps
• Act as a point of escalation on complex technology sourcing product requirements
• Liaise with colleagues and stakeholders to ensure adoption of best practice
• Establish productive relationships and networks at Senior Management level to build and maintain internal and external relationships
• Support Customers environmental agenda through sustainability reporting in partnership with our vendors
• Works as part of extended customer team and understand the roles of other team members and how you can add value to the operation in a pre-sales and delivery capacity
• Contribute to business strategy to help grow and develop the business in line with GTS targets
• Achievement of high customer satisfaction levels
• Effective cascade and delivery of objectives
• Has good appreciation of contractual or commercial terms and conditions and can negotiate
• Can build strong relationships with named suppliers
• Can work across multiple geographies to support Group wide product lifecycle processes

Inside Sales

• You are the first point of contact for customer inquiries related to quote preparation and/or order processing.
• You communicate with and support our business partners across all channels.
• You act as the link between Sales, technical experts, our internal interfaces, and suppliers and manufacturers, including in an international context.
• As a complementary responsibility, you also manage master data maintenance and other general tasks related to dedicated customer support.

Inside Sales Specialist

Solutions Engineer

• Develop creative, efficient, and low-risk solutions for managed services tenders that inspire both customers and colleagues.
• Work independently while following established processes to produce coherent solution designs.
• Impress customers during presentations and contract negotiations through expertise and professional demeanor.
• Maintain close contact with the team and customers to keep projects focused and goal-oriented.
• Design solutions collaboratively with sales teams, partners, and service units, contributing to overall success.

German Speaking Solution Architect – Workplace

Procurement

• Act as an integrator across leadership teams to align priorities and drive forward the TS strategy.
• Support the alignment of European and North American TS businesses and embed the Group Operating Model.
• Lead cross functional initiatives and deliver operational improvement and change projects.
• Own governance and performance reporting for TS Europe, including progress against the GTS three-year Plan.
• Partner with Finance and HR on workforce planning, financial reporting and performance insights.
• Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing.
• Produce high quality presentations and briefings for internal, external and partner events.
• Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation.
• Develop and sustain leadership engagement and visibility through engaging communications content and events.
• Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities.
• Support additional tasks requested by TS Europe and GTS leadership.

Senior Business Manager – Technology Sourcing

ServiceNow

• Act as the technical design authority for complex ServiceNow solutions.
• Design and govern high quality ServiceNow solutions aligned to business processes and platform best practices.
• Translate business and functional requirements into robust technical architectures and implementation designs.
• Provide architectural governance, identifying and mitigating technical and delivery risks early.
• Act as a trusted technical partner to customers, communicating complex technical concepts clearly.
• Ensure adherence to coding, design, and delivery standards, producing appropriate technical documentation.
• Support system testing and UAT, and drive improvements in application performance, stability, and maintainability.
• Escalate delivery risks and issues to ensure successful outcomes.
• Work collaboratively across all ServiceNow CoE teams, contributing to shared standards, best practice, and continuous improvement.

ServiceNow Technical Architect

Consultant

• Lead architecture, design, deployment, and optimization of VMware Cloud Foundation (VCF) and Dell PowerFlex solutions
• Integrate advanced VCF 9.0 capabilities and Dell PowerFlex features into enterprise environments
• Conduct workshops and lead internal technical training
• Oversee integration with third-party storage and automation tools
• Create and deliver technical documentation and best-practice guidelines
• Participate in pre-sales efforts, technical scoping, and proposals
• Troubleshoot multi-vendor issues and create remediation plans
• Achieve and maintain industry and partner-focused certifications

Lead Consultant

• Do you keep track of complex contract landscapes and feel comfortable working at the interface between customers, engineering and internal teams?
• As a Contract Manager – Managed Services (m/f/d) you ensure that master agreements are correctly managed, data is maintained consistently and changes are handled professionally:
• You act as the primary contact for our customers and serve as the interface to internal specialist departments.
• You take ownership of master agreements and manage all contract changes.
• You prepare and clean device data.
• You are responsible for end-to-end data quality.
• You support the migration to ServiceNow.

Contract Manager – Managed Services

Content Marketing Manager

• SharePoint site/page creation and management, website content management (30%)• Production of high quality, engaging copy that resonates with target audiences• Creation and execution of annual Group-wide communications campaigns• Organising intranet articles and banners• Tracking and archiving of all released communications• Event organising (Department meeting annually working with EA to Legal and Compliance Director)

Corporate Content and Communications Creator

Sales

• Discover the organization’s core functions through a rotation program
• Work across several teams: Inside Sales, Solutions Sales, Public/Private Sector
• Work in Paris

Sales Graduate Programme

Program Manager

• Engage on various pre-sales supporting Computacenter’s bid process.
• Translate customer requirements into actionable designs.
• Champion our standards and provide commercial clarity.
• Provide guidance and support to the wider team.
• Focus on optimisation to reduce costs and timelines against tooling configuration.
• Build and nurture strong relationships with senior stakeholders.
• Manage relationships and follow through on resolution of complex issues.
• Contribute to team reporting ensuring stakeholders have appropriate insight.

Solutions Programme Manager

Risk

• Provide administrative support - prepare, schedule, facilitate and minute (virtual) governance forums based on requests from opportunity owners across the business made via the central CRM platform
• Work to measurable KPIs and reporting information to drive out data, process deficiencies and non-compliance
• Help develop and deliver training and guidance for business users in support of more general sales training programmes
• Be involved in internal change project work to maintain and improvement our globally consistent approach
• Proactively seek support from colleagues, managers and other key stakeholders to enable solution-focussed and timely decisions
• Review and compile documentation, often of a sensitive nature
• Manage competing priorities
• Full ownership of tasks including invitation creation, collateral checks, documentation review, decision/action recording and follow up

Governance Process Coordinator

Account Manager

• Maintaining accurate records of sourcing activities, contracts and agreements
• Conducting market research to help identify, shortlist and onboard vendors
• Creating reports on supplier performance and cost savings
• Organising and prioritising work schedules
• Identifying opportunities to improve sourcing processes

Business Partnerships Apprentice

Customer Support

• Manage the Service Desk function within a multinational IT managed service company
• Oversee the day-to-day operations of the Service Desk team
• Drive operational excellence and optimize service delivery processes
• Build and maintain strong relationships with stakeholders
• Collaborate across internal teams and provide insights to senior management

Customer Experience Director – Divisional Head

AI Engineer

• Develop and deploy AI/ML solutions using Azure AI Foundry.
• Build and customize copilots using Microsoft Copilot Studio.
• Implement CI/CD and MLOps pipelines with Azure DevOps.
• Work with LLMs, prompt engineering, and RAG.
• Develop scalable APIs using Azure services.
• Collaborate with cross-functional teams.
• Ensure security, governance, and responsible AI practices.