CMA CGM

Business Operations

• Independently lead a group of operational staffs
• Execute key improvement projects of Productivity, Cost and Quality
• Pro-actively work with site responsible in promoting continuous improvement (Kaizen) cultures
• Provide LEAN ideas for constant enhancement tools

Business Process Excellence Professional

Bookkeeper

• Record accounting entries related to treasury agreements and current accounts
• Reconcile and document the accounting balances within this scope
• Be at the center of accounting compliance activities
• Post invoices related to the interest-netting process for treasury agreements
• Analyze and justify accounts within your scope
• Reconcile intercompany balances
• Work closely with other teams in the Accounting Department and with all departments across the Finance function
• Document and formalize accounting processes
• Develop accounting controls

General Accountant

Customer Support

• Independent, end-to-end handling of sea freight export shipments (LCL/FCL).
• Handling buyer's consolidation shipments (coordinating multiple suppliers, consolidation, scheduling).
• Booking capacity with shipping lines and NVOCCs.
• Preparation, review and management of export and customs documentation (e.g., bills of lading, commercial invoices, packing lists, export declarations).
• Communication and close coordination with customers, shipping lines, agents, truckers and warehouses.
• Shipment tracking including proactive tracking & tracing and status updates.
• Ensuring compliance with customs, regulatory and dangerous goods requirements.
• Data maintenance and documentation in the transport management system.

Sea Freight Export Customer Service – m/f/d

Manager

• Je bent het aanspreekpunt voor meerdere luchtvrachtklanten
• Je houdt het overzicht én bewaakt de voortgang
• Het bijhouden en optimaliseren van Standard Operating Procedures
• Cross- en upselling en het identificeren van nieuwe groeimogelijkheden binnen bestaande accounts
• Het onderhouden en verdiepen van klantrelaties
• Het opstellen van commerciële plannen binnen de gestelde richtlijnen
• Analyseren en presenteren van prestaties, forecasts en financiële rapportages aan klant en management
• Initiëren en leiden van verbeterprojecten om onze service continu te optimaliseren
• Zorgen voor het behalen van klant-KPI’s en ingrijpen waar nodig
• Je ondersteunt de Senior Account Managers bij het opstellen van rapportages

Junior Operational Accountmanager

Supply Chain

• Overseeing daily depot operations across 2 key contracts
• Managing resource, compliance and safety standards
• Leading and supporting a team of office staff, drivers and warehouse operatives
• Managing coordinated routes, driver schedules and van operations
• Ensuring proper handling of temperature controlled stock
• Monitoring performance metrics, driving continuous improvements

Warehouse Manager

Content Writer

• Oversee all aspects of import operations, including customs clearance, KPIS, and compliance
• Prepare, review, and submit accurate documentation (Bills of Lading, Commercial Invoices, Certificates of Origin, ISF filings)
• Ensure adherence to international trade laws, customs regulations, and company policies
• Coordinate with customs brokers, freight forwarders, carriers, and government agencies to resolve clearance issues
• Monitor tariff classifications, duty rates, and apply free trade agreements to minimize costs
• Manage compliance programs such as CTPAT and maintain audit-ready records
• Analyze and report customs-related data for internal audits and regulatory reviews
• Provide guidance and training to junior staff on customs procedures and compliance requirements
• Stay updated on changes in global trade regulations and recommend process improvements

Entry Writer, Import Specialist III

Business Development Rep

• Manage complete daily, weekly, and monthly reporting requirements for performance, compliance and invoicing
• Perform a variety of calculations, analyses and audits of financial and operational results
• Analyze operational or transportation details to identify potential areas for improvement, savings or efficiency
• Oversee data integrity - review, classify, audit and record information within the appropriate systems or files
• Ensure processes and operations comply with applicable laws, rules and regulations
• Develop metrics and goals for programs, present information to customers or leaders
• Review operational claims, failures or damages, perform root cause and other reviews to determine responsible parties

Business Development Support Professional

Operations

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide responsible supervision and control for all departmental activities.
• Assist in the retention and training efforts of staff and of customers.
• Conduct meetings with staff to assess group’s overall status, discuss ideas for improvement and inform staff of new developments.
• Address all employee performance problems promptly and directly in accordance with personnel policies.
• Oversee performance statistics.
• Review and monitor shipment documentation for accuracy.
• Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.
• Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations.
• Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
• Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations.
• Ensure all policies and procedures are consistently administered.
• Identify areas of concern in clients’ import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
• Communicate with operations manager regarding progress and problems or issues.
• Maintain flexible work schedule include outside normal business hours and after hours on call rotation.
• Effectively participate in and/or supervise department projects related to assigned area of responsibility.

Operations Supervisor

Customer Success Manager

• Serve as a primary day-to-day contact for assigned customer accounts
• Build strong working relationships with customer stakeholders to understand operational needs and service expectations
• Participate actively in customer meetings, performance reviews, and issue resolution discussions
• Support contract renewals, service expansions, and upsell opportunities through customer insights and operational data
• Identify potential retention risks or service gaps and proactively escalate recommendations to the Supervisor
• Assist in preparing business cases, proposals, and renewal documentation
• Monitor service performance, volumes, and basic cost drivers for assigned accounts
• Analyze trends and performance issues and recommend corrective actions
• Ensure accurate billing inputs and coordination with Finance and Operations
• Coordinate closely with Operations, Solutions Design, and Finance to ensure service alignment and customer satisfaction
• Support onboarding of new customers or services within existing accounts
• Share feedback and best practices to improve customer success execution

Customer Success Professional

• Lead Continuous Improvement activities
• Analyze transportation flows and performance gaps
• Develop and implement improvement plans
• Support operational teams with performance monitoring

Global Supply Chain Engineer, Professional

• Communicate information to operations and sales personnel on shipments which require special handling.
• Advise customers, sales personnel and station management of the current status of all shipments.
• Respond promptly and professionally to customer requests for status of shipments, routings, 'Paid-On-Delivery' charges or other inquiries.
• Coordinate with sales and customers to develop customer specific stand operating procedures.
• Follow-up on sales leads provided from daily shipment logs and quotes.
• Assist in customer service and the preparation of quotes.
• Perform other duties as assigned.

Customer Service Representative I

• Enter and track data related to the shipment and receiving of customer inventory
• Create reports (daily and weekly) for customers and employer
• Working on all aspects of the Reverse Logistics portion of the business
• Direct communication with the customer
• Assisting in providing on-the-job training as directed by Management.
• Record keeping, logbook updates, and completing computer entries and checklists as required.
• Assisting in resolving inventory discrepancies.
• Ensuring safety and emergency awareness and requirements are completed
• Participating in start-up activities with cross functional teams.
• Supporting Lean practices, teamwork and quality initiatives in all areas of the operation.
• Adhering to all company policies and procedures.
• Completing tasks following defined processes and procedures may involve a variety of work routines.
• Being proactive and coordinating actions that will ensure operations are efficient and meeting requirements.

Logistics Coordinator

Account Executive

• Prospect for potential customers using various direct and indirect methods
• Provide forecasts on best case and most likely sales volumes over relevant time periods
• Give sales presentations, submit opportunities, and submit activity and results reports to leadership
• Develop and maintain functional knowledge of the products, services and operations offered by the company
• Interact regularly with station and operations managers
• Schedule and conduct a pre-determined number of face-to-face sales calls
• Input sales call information into the sales data system or other designated sales call software
• Maintain a pre-determined number of target accounts
• Meet or exceed sales threshold/quota as defined by the company
• Drive the entire sales cycle from initial customer engagement to closed sales
• Build and maintain a healthy sales pipeline to meet or exceed sales targets

Field Sales Executive

Sales Development Rep

• Prepare quotes for current and prospective customers to maximize profitability and meet company targets
• Review and update established rates
• Conduct market research
• Provide telephone support and service to customers
• Manage files and documentation for commercial proposals
• Support Field Sales and the Sales Manager

Sales Development Professional, Portugal

Controller

• Keep the customer's inventory in order.
• Conduct cycle counting and stock control.
• Identify improvements in inventory management.
• Manage and analyze inventory at different levels.
• Collaborate with colleagues to fulfill inventory tasks.