CMA CGM

Communications

• Vous travaillerez en étroite collaboration avec l’équipe pour soutenir les projets de transformation à travers des actions de communication interne et d'accompagnement au changement.
• Contribuer à l’élaboration de la stratégie de communication interne sur les projets de transformation.
• Créer et diffuser des supports de communication (newsletters, articles, vidéos, infographies, etc.) et participer à l’animation de la chaîne dédiée sur le réseau social interne de l’entreprise.
• Travailler en étroite collaboration avec les équipes projet pour promouvoir les initiatives clés et leurs impacts.
• Contribuer au maintien du Knowledge Hub, qui centralise des informations clés sur les départements, les actualités et les initiatives stratégiques et assurer sa mise à jour régulière.
• Proposer de nouvelles idées pour améliorer la communication et l’engagement des équipes autour des projets de transformation.
• Soutenir la conception et la mise en place d’un plan d’accompagnement au changement sur des projets prioritaires.
• Suivre les retours des équipes sur les actions de transformation, identifier les résistances au changement et proposer des actions correctives.
• Contribuer à la création de supports pédagogiques (guides, vidéos explicatives, formations) pour faciliter l’adoption des nouvelles pratiques.

Stage – Conduite du Changement et Communication Interne

Business Operations

• Lead and implement projects in partnership with operations
• Create internal communication materials to share within the department
• Track proposed monthly metrics/KPIs
• Conduct internal meetings and training sessions
• Liaise with stakeholders at all levels of the company (from Analysts to Directors)

Business Process Excellence Administrator

Supply Chain

• Join the fast-paced Project Logistics team as a Project Coordinator
• Work on complex, end-to-end logistics projects involving multimodal transport, heavy lift, breakbulk and out-of-gauge cargo
• Coordinate the full lifecycle of project shipments, including import, export and cross-trade movements
• Responsible for order acceptance, file opening, planning and scheduling transport solutions, arranging collections and bookings
• Act as a key point of contact for customers, providing regular track and trace updates, arrival notifications and handling enquiries, exceptions and urgent deliveries professionally
• Liaising with customs partners, managing subcontractor performance, supporting the sales team with quotations and operational input
• Ensuring operational systems and processes are followed correctly

Project Logistics Coordinator

People Operations

• Deploy and implement the action plan linked to the “People, Engagement, Diversity & Inclusion” pillar
• Conduct and ensure the reporting of the pillar while ensuring smooth and regular communication with different stakeholders
• Conduct and ensure benchmarks and competitive intelligence on “People, Engagement, Diversity & Inclusion” topics

CSR Intern, People Engagement, Diversity & Inclusion

Technical Project Manager

• Participer à la mise en œuvre de projets numériques.
• Contribuer à des projets de déploiement d'agents IA sur des plateformes web.
• Aider à identifier et à anticiper les défis techniques dans le cadre de projets web complexes.
• Diriger les activités de test de bout en bout pour les applications numériques en cours de développement.
• Aider à la planification, coordination et supervision des projets web en cours.
• Maintenir une documentation complète et à jour de la feuille de route pour suivre efficacement l’avancement et les jalons.

IT Project Manager

• Oversee all tax compliance activities, including tax filings, payments, and audits
• Ensure compliance with Mexican tax laws and regulations
• Develop and implement tax strategies to optimize the company’s tax position
• Provide guidance and support on tax matters to other departments
• Prepare and present tax reports to management

Tax Manager

Compliance

• Mise en œuvre du programme de conformité aux sanctions économiques
• Accompagner les équipes opérationnelles
• Revoir les clauses de conformité aux sanctions économiques
• Gérer et structurer la conformité du Groupe aux régimes de sanctions
• Assurer l’analyse, le suivi et la mise en œuvre des sanctions internationales
• Rédiger des notes, guides et politiques internes
• Développer et animer des sessions de formation

Juriste Compliance, Sanctions Économiques

• Design impactful and engaging learning solutions and experiences using varied and innovative modalities while respecting the visual identity.
• Advise subject-matter experts from the Academies in the development of innovative and effective learning pathways for learners.
• Evaluate training needs with experts, assess relevance, propose an impactful format, the appropriate structure, and pedagogical scripting.
• Manage the production of digital modules with partners in France and abroad.
• Monitor progress and plan the different stages (workload, scheduling, KPIs).
• Select and manage external vendors for innovative learning projects.
• Plan regular communication activities on our platforms.
• Continuously improve the learner experience by proposing corrective actions.

Digital Learning Project Manager

Operations

• Proactively monitor and manage the entire shipment lifecycle from booking to final delivery
• Ensure accurate and timely processing of all shipping documentation
• Facilitate timely and effective solutions by engaging the right stakeholders
• Leverage transportation logistics expertise to identify potential risks

Logistics Handling Operations Administrator

Outside Sales

• Develop, manage, and expand a dedicated customer portfolio in the Mersin region.
• Monitor strategic BCOs’ annual nominations vs actual performance and take proactive action plans.
• Identify market opportunities, new prospects, and potential accounts through regular field research and visits.
• Conduct regular face-to-face customer visits as per individual targets.
• Prepare and execute customer meeting agendas professionally and align them with commercial strategy.
• Promote and sell the Group's full suite of maritime and non-maritime products including: eCommerce tools, intermodal solutions, value-added products & services, contract logistics, supply chain services
• Apply strategic sales methodologies, including value-based selling, solution selling, and structured objection handling,
• Forecast sales and manage commercial performance through strong pipeline management and CRM usage (opportunity tracking, win/loss analysis)
• Receive and qualify customer requests based on strategic importance and ensure timely support.
• Provide regular updates to customers about services, changes, and new product launches.
• Proactively manage customer expectations and ensure high satisfaction levels.
• Support the creation and execution of the Commercial Action Plan for the region.
• Promote VAS opportunities (sustainability products, cargo care, serenity, etc), Strong B2B negotiation and objection-handling, and consultative selling skills,
• Relay customer quotation requests to headquarters and follow up closely.
• Update commercial and CRM systems after each visit, capturing insights, customer feedback, and market trends.

Outside Sales Professional

• Ensure Approved Quotation, Debit Note, SOP are in place
• Responsible for all invoicing or every activity performed
• Responsible for clearing APOC
• Ensure DOSPO6 and DOSPO7 are cleared on a monthly basis
• Ensure accuracy of billed cost and selling items
• Report/Monitor Low Yield Account, or Negative NR
• Coordinates with sales, counterparts, and OPS for the scope of work required for each transaction
• Provide timely report of jobs done
• Ensure completeness of documentation and invoices from suppliers and counterpart
• Monitors every stage of the invoicing process in corresponding report
• Creating OR as final invoice attached in billing

Logistics Handling Operations Operator

Customer Support

• Monitor and maintain all network devices
• Perform audits on network devices
• Create and maintain documentation
• Plan and implement upgrades
• Provide service/change management support
• Troubleshoot incidents and issues
• Create WIFI Planner/Heatmap for offices

Global IT Service Operations and Support Specialist

• Managing, coaching, developing, and evaluating the employees in your team
• Leading the daily operations and responsible for achieving KPI’s and plans
• Cooperation with your colleagues and the Controlroom for optimal overall process
• Optimizing the efficiency of people and resources
• Making improvement proposals regarding the logistics process
• Carrying out measurements, making reports and analyses
• Conducting performance and assessment interviews, absence counseling
• Ensuring a clean and safe working environment (LEAN/5S)

Lead Operations, BFC Receiving

• Perform tasks for IT project/portfolio management
• Apply IT methods and practices to support tasks
• Respond to unexpected situations with standard responses
• Ensure applications are maintained for performance

Senior Global IT Service Operations and Support Specialist

• Manage AOG situations, acts swiftly to coordinate urgent logistical requirements
• Ensure shipment continuity, oversee the flow of shipments across all times and locations without disruption
• Handle weekend or holiday bookings and rate inquiry
• Support key accounts, deliver consistent, high-quality service
• Coordinate with internal team, closely work with operations and overseas agents
• Monitor and report AOG cases, track incidents, document resolutions