Global IT Service Operations and Support Specialist
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Manila • Philippines
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About the role
- Monitor and maintain all network devices
- Perform audits on network devices
- Create and maintain documentation
- Plan and implement upgrades
- Provide service/change management support
- Troubleshoot incidents and issues
- Create WIFI Planner/Heatmap for offices
Requirements
- Experience in overseeing and assisting with network infrastructure
- Proficiency in network devices (SD-WAN, routers, switches, wifi controllers)
- Ability to perform audits on network devices
- Create and maintain documentation for processes and network diagrams
- Plan and implement network upgrades
- Service/change management support
- Troubleshoot end-user issues
Benefits
- Dynamic and exceptional work environment
- Opportunities for personal growth
- Commitment to excellence
- Equal Opportunity Employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network infrastructureSD-WANroutersswitcheswifi controllersnetwork auditsnetwork documentationnetwork upgradestroubleshootingservice management