Customer Service – Air and Ocean, Aerospace AOG Desk
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Manila • Philippines
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About the role
- Manage AOG situations, acts swiftly to coordinate urgent logistical requirements
- Ensure shipment continuity, oversee the flow of shipments across all times and locations without disruption
- Handle weekend or holiday bookings and rate inquiry
- Support key accounts, deliver consistent, high-quality service
- Coordinate with internal team, closely work with operations and overseas agents
- Monitor and report AOG cases, track incidents, document resolutions
Requirements
- Manage AOG situations
- Coordinate urgent logistical requirements
- Handle weekend or holiday bookings
- Support key accounts
- Data entry in Daily Monitoring Report
- Maintain compliance and safety standards
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrylogistical coordinationshipment managementincident trackingreporting
Soft Skills
communicationteam collaborationcustomer serviceproblem-solvingtime management