Cloudinary

Financial Planning and Analysis

• Support the company’s Annual Operating Plan (AOP), long-range planning, and rolling forecast processes, ensuring alignment between strategic priorities and resource allocation.
• Own company-wide cash flow Annual Budget, forecasting and liquidity planning, including monthly, quarterly, annual, and long-term projections.
• Develop and maintain integrated financial models covering P&L, balance sheet, cash flow, working capital, and key SaaS operating metrics.
• Drive scenario planning, sensitivity analysis, and risk assessments to support executive decision-making and strategic initiatives.
• Consolidate departmental forecasts into company-wide financial outlooks and evaluate risks and opportunities against plan.
• Partner with FinOps, Revenue Operations, GTM, and Business Analysis teams to improve revenue-to-cash visibility, collections forecasting, and cash predictability.
• Monitor and analyze key working capital drivers, including DSO, collections performance, and balance sheet cash impacts.
• Lead monthly and quarterly Budget vs. Actual (BvA) and Forecast vs. Actual (FvA) analyses, providing clear insights into business performance and cash flow trends.
• Partner with functional leaders to support operating expense planning, investment evaluations, and resource allocation decisions.
• Own and report on key SaaS operating metrics, including NRR, Gross Retention, CAC, CAC Payback period, Gross Margin, Operating Margin, Rule of 40, and Free Cash Flow.
• Prepare executive, Board, and investor-ready financial reporting materials, translating complex financial information into actionable insights.
• Drive continuous improvement of FP&A processes, forecasting methodologies, governance, and financial systems to support scalability and IPO readiness.
• Collaborate closely with Accounting, ARR Reporting & Analysis, Procurement, RevOps, and other business partners to ensure consistency across planning, reporting, and operational processes.
• Support strategic initiatives, ad hoc analyses, and special projects that influence company growth and long-term value creation.

Senior FP&A Manager – Contract

Counselor

• As part of a team dedicated to the clientele of a major French luxury house, you will deliver a unique experience to each client, consistent with the brand's promise of excellence.
• Inform, advise and assist clients throughout their journey (information about products and the House, orders and deliveries, after-sales service, sample requests)
• Build a privileged relationship with your clients
• Handle telephone reception and after‑sales service for the couture house's boutiques
• Communicate practical information (product availability, opening hours, access, ...)
• Start date: June 1. Paid theoretical and practical training: 3 weeks

Trilingual Customer Service Advisor, Norwegian, English, French

• Au sein d’une équipe dédiée à la clientèle d’une grande maison de luxe française, vous ferez vivre à chaque client une expérience unique, à la hauteur de la promesse d'excellence de la marque.
• Pour le site e-commerce :
• - Informer, conseiller et assister les clients tout au long de leur parcours (information sur les produits et la Maison, les commandes et livraisons, le service après-vente, les demande d’échantillons)
• - Construire une relation privilégiée avec son client
• Pour la ligne boutique :
• - Assurer l’accueil téléphonique et le service après-vente des boutiques de la Maison de couture
• - Communiquer les informations pratiques (disponibilité produits, horaires, accès,...)

Conseiller clientèle bilingue, néerlandais – français

Director

• Identify and recruit strategic partners that can disrupt the status quo
• Assess partner potential through market access, solution relevance, and scalability
• Build executive alignment among partners and internal leadership
• Work across internal teams to help partners unlock new revenue streams
• Influence the company’s product and AI platform roadmap

Partner Acquisition Director

• Identify and recruit strategic partners that can disrupt the status quo, expand market reach, accelerate the pipeline, and create unparalleled revenue opportunities. Own Cloudinary’s global strategic ecosystem strategy.
• Assess partner potential through market access, solution relevance, integration feasibility, and scalability, acting as the company’s top partnership authority. Define long-term partnership monetisation strategy.
• Build executive alignment among partners and internal leadership by aligning key commercial and technical stakeholders to secure commitment and ensure launch readiness. Lead transformational global alliances with hyperscalers and strategic platform providers.
• Work across internal teams to help partners unlock new revenue streams and shape a clear value proposition, accelerating value creation and delivery, with responsibility for major influence on sourced revenue.
• Influence the company’s product and AI platform roadmap through ecosystem insights. Drive company-level ecosystem growth initiatives with executive leadership.

Product Designer

• Lead and execute brand and campaign design initiatives that strengthen Cloudinary’s visual identity and support business growth.
• Design high-quality creative assets across digital channels, including landing pages, web experiences, advertising campaigns, eBooks, and marketing collateral.
• Partner with marketing, brand, and cross-functional teams to deliver cohesive and impactful creative experiences.
• Build, evolve, and maintain scalable design approaches and contribute to brand consistency across projects and campaigns.
• Manage multiple concurrent projects while balancing timelines, priorities, and stakeholder expectations effectively.
• Apply strong visual design principles and user-centered thinking to improve engagement and campaign performance.
• Present design concepts, communicate creative rationale clearly, and incorporate feedback collaboratively.
• Contribute to a culture of inclusivity, operational excellence, continuous learning, and creative collaboration.

Design Manager, Contract – 6 months

Account Executive

• Drive Sales Excellence: Source, nurture, and lead a sales pipeline from prospecting to closure, consistently exceeding a $1M annual revenue quota.
• Win New Business: Leverage innovative sales strategies to acquire net-new enterprise customers and establish long-term partnerships.
• Deliver Accurate Forecasts: Provide reliable monthly, quarterly, and annual sales revenue forecasts, ensuring predictability and accountability in your pipeline.
• Build Strategic Plans: Develop comprehensive territory and go-to-market strategies to maximize sales results and market penetration.
• Own Pipeline Generation: Take ownership of all pipeline generation activities, collaborating with Sales Development, Channels & Alliances, and Marketing/Demand Generation teams to drive lead quality and volume.
• Be a Brand Ambassador: Represent the Cloudinary brand with professionalism and enthusiasm at key industry events and customer engagements.
• Ensure Client Success: Partner with Client Success, Sales Engineering, and Product teams to deliver outstanding outcomes and build lasting relationships with clients.
• Showcase Solutions: Present Cloudinary’s features and benefits in a compelling way, both in-person and online, tailored to the unique needs of each prospect.

Senior Account Executive – German Speaking

Manager

• Manage a team of direct reports consisting of invoice clerks and vendor coordinators
• Oversee day to day operations for invoice clerks and vendor coordinators
• Manage reporting, performance management, and communicate with invoice clerks and vendor coordinators on a daily basis
• Provide clear direction to achieve department goals and metrics
• Maintain a process of continuous review, feedback, and action to spot areas of opportunity
• Create and implement daily strategy of Exeter repo/invoicing assignments
• Establish and develop a relationship with 3rd party vendors to assess their performance levels
• Interpret, communicate, and implement company policies and procedures
• Serve as primary contact for production issue notification, escalation and resolution of operations

Servicing Vendor Manager

Operations

• Implementation of new services and development of current services;
• Ensure that all projects are delivered on-time, within scope and within budget;
• Lead the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility (with support from SCSM);
• Develop a detailed project plan to monitor and track progress;
• Define processes within projects together with the KPE TL;
• Successfully manage the relationship with the client and all stakeholders;
• Ensure governance, traceability, and compliance of project and habilitation documentation;

Project & Process Manager

Account Manager

• Identify and close upsell and cross-sell opportunities to maximize revenue from existing accounts.
• Develop and maintain strong relationships with key stakeholders within client organizations.
• Create, develop, and execute strategic territory and account plans
• Understand clients' business objectives and challenges to position Cloudinary's solutions effectively.
• Collaborate with cross-functional teams, including Sales, Customer Success, and Product, to deliver exceptional service and support to clients.
• Act as a trusted advisor to clients, providing guidance on best practices for media management and optimization.
• Monitor client usage and performance metrics to identify areas for improvement and optimization.
• Maintain accurate and current account and opportunity forecasting within internal sales tools.
• Stay updated on industry trends, competitive landscape, and emerging technologies to better serve clients.
• Ensure customer satisfaction and retention.

Strategic Account Manager

Full-stack Engineer

• Design, build, and maintain full-stack applications that connect Cloudinary with key external platforms and ecosystems
• Lead technical execution for ecosystem products, including embedded apps, admin tools, integration services, and supporting platform components
• Partner closely with product, design, partnerships, solutions, and go-to-market teams to translate market needs into high-quality software
• Architect scalable backend services, APIs, and data flows that support ecosystem use cases and partner integrations
• Build polished, reliable frontend experiences for merchants, partners, and internal users
• Drive technical discovery and make pragmatic architectural decisions in ambiguous, early-stage product environments
• Improve developer velocity by establishing patterns, frameworks, and reusable components across ecosystem applications
• Ensure high standards for code quality, observability, performance, security, and maintainability
• Mentor other engineers and raise the technical bar through design reviews, implementation guidance, and hands-on collaboration
• Contribute strategically to the team’s roadmap by identifying technical opportunities, risks, and tradeoffs early

Staff Full-Stack Developer – Ecosystem Technology

Chief of Staff

• Own and drive the HR annual workplan; monitor progress, unblock initiatives, and ensure the team meets quarterly milestones.
• Act as the CPO's primary partner in preparing board decks, executive presentations, and organizational announcements.
• Design and facilitate leadership meetings, offsites, and department-wide syncs, ensuring clear agendas and rigorous follow-up on action items.
• Partner with Finance on global headcount planning and manage the People department’s budget.
• Lead the architecture of global compensation frameworks, equity/stock option programs, and performance-based incentive plans.
• Conduct regular analysis to ensure competitiveness across diverse global markets (AMER, EMEA, APAC).
• Oversee the input flow to global payroll, ensuring 100% accuracy, compliance, and seamless integration with Finance systems.
• Manage global benefits renewals and design programs that reflect our culture while remaining cost-effective.
• Lead the implementation, optimization, and day-to-day management of the HRIS (e.g., HiBob, Workday) and integrated People tools.
• Build and maintain real-time dashboards; translate raw data into "People Narratives" that inform executive decision-making.
• Drive the adoption of AI and automation to reduce administrative friction for both HR and employees.
• Direct and mentor a high-performing team of People Ops, C&B, and HRIS professionals across multiple time zones.
• Set the standard for operational excellence and a "service-first" mindset within the People Ops function.
• Serve as the guardian of global labor law compliance; lead internal audits and risk mitigation strategies to ensure "audit-ready" status at all times.
• Manage Employer of Record (EOR) and Professional Employer Organization (PEO) vendors to ensure compliant hiring and operations in regions without local entities.

VP Total Rewards, HRIS, People Analytics – Chief of Staff

QA Automation Engineer

• Design, build, and deploy integrations across enterprise systems (Salesforce, NetSuite, Slack, Okta)
• Deliver MVP-first solutions and iterate based on feedback
• Implement integrations via iPaaS (Workato, Zapier, Make, Tray), custom APIs (Python, Node.js), or hybrid approaches
• Own and operate the MCP Gateway as a central AI integration platform
• Build reusable connectors and expand platform capabilities
• Ensure reliability, security, scalability (monitoring, retries, auth, rate limiting, versioning)
• Develop AI-powered workflows and tools (LLMs, agents, RAG, function calling)
• Apply responsible AI practices (governance, auditability, compliance)
• Ensure system reliability and operational excellence (logging, alerting, runbooks, incident response)
• Own integrations end-to-end, including documentation and maintainability
• Collaborate cross-functionally (Finance, GTM, CS, Security, IT) to translate needs into scalable solutions
• Identify and drive automation opportunities across the organization

Senior AI Integrations, Automation Engineer

Artificial Intelligence

• End-to-end architecture and operational ownership of Cloudinary’s marketing tech stack: Marketo, Salesforce, MTA platform, Common Room, AdRoll, and other point solutions. Ensure the stack is secure, scalable, documented, and instrumented for ROI.
• Drive AI orchestration across GTM Pipeline Generation: identify high-impact AI use cases, leverage native and non-native agentic capabilities to add leverage to create and accelerate pipeline creation, and operationalize them into campaign flows (e.g., content generation, lead scoring, intent signals ingestion, predictive funnel nudges).
• Build and maintain integrations, data models, and automated flows that reliably convert marketing activity into measurable pipeline and influence.
• Partner tightly with Demand Gen, Sales Ops, RevOps, Product Marketing, and Customer Success to align on lead definitions, routing, SLA, and closed-loop measurement.
• Own platform governance: release cadence, environment management (dev/staging/prod), documentation, security and compliance considerations, and vendor evaluations.

Senior Marketing Technology, AI Manager

Marketing Analyst

• Increase brand visibility and citation frequency in AI engines through disciplined experimentation.
• Run at least 5 experiments per week with measurable progress.
• Collaborate with cross-functional teams to align messaging, creative, and experiments.
• Prepare weekly performance reports with insights and recommend next steps based on performance trends.

Senior FP&A Manager – Contract

Trilingual Customer Service Advisor, Norwegian, English, French

Conseiller clientèle bilingue, néerlandais – français

Partner Acquisition Director

Partner Acquisition Director

Design Manager, Contract – 6 months

Senior Account Executive – German Speaking

Servicing Vendor Manager

Project & Process Manager

Strategic Account Manager

Staff Full-Stack Developer – Ecosystem Technology

VP Total Rewards, HRIS, People Analytics – Chief of Staff

Senior AI Integrations, Automation Engineer

Senior Marketing Technology, AI Manager

Technical Marketing Analyst – PPC