Clicksign

Revenue Operations

• Create, maintain, and evolve marketing automation flows using low-code tools (such as n8n and similar).
• Integrate tools across the Marketing and CRM stack, ensuring end-to-end data and process integrity.
• Support Growth campaigns and initiatives with automations and technical solutions.
• Build rapid solutions (MVPs, adjustments, and improvements) to address Marketing team needs.
• Ensure marketing data is integrated and available for analysis and performance tracking.
• Clearly document automations, integrations, and created workflows.
• Partner with Marketing, RevOps, and other teams to understand needs and translate them into technical solutions.
• Identify automation opportunities and drive continuous improvement in Marketing processes.

Marketing Automation Specialist – RevOps Engineering, Low-Code

Procurement

• Realizar cotação, negociação e aquisição de brindes, materiais promocionais e serviços para eventos.
• Administrar integralmente viagens corporativas (reservas e hospedagens), garantindo o melhor custo-benefício e alinhamento com a política interna.
• Analisar e processar relatórios de despesas e reembolsos, assegurando o estrito cumprimento da política da empresa.
• Alimentar sistemas, emitir pedidos e manter cadastros.
• Atendimento ágil a demandas de baixo custo (materiais de escritório/serviços gerais).
• Gestão do relacionamento com stakeholders e fornecedores, realizando o acompanhamento de prazos e garantindo a qualidade e velocidade nas entregas.

Analista de Compras Júnior

Frontend Engineer

• Develop and maintain web applications using Vue.js, Nuxt.js, and TypeScript;
• Collaborate with designers and back-end developers to create dynamic, responsive user interfaces;
• Write clean, scalable, and well-documented code;
• Apply an AI-first approach throughout all stages of development;
• Ensure compatibility across different browsers and devices.

Mid-level Front-End Developer

Engineering Manager

• Manage the team end-to-end (1:1s, vacation and leave management, career development and performance).
• Actively monitor team health (workload, burnout, morale) and drive talent retention efforts.
• Conduct feedback cycles and formal evaluations, creating Individual Development Plans (IDPs) to close gaps and amplify strengths.
• Lead recruiting and onboarding processes, ensuring a technical and cultural bar-raising standard.
• Foster an environment of psychological safety, autonomy and collaboration.
• Connect technical priorities (roadmap, technical debt, architectural improvements) with business strategy and OKRs.
• Partner with Product Managers and Tech Leads to balance feature delivery with technical health.
• Sponsor structural initiatives such as stack modernization, automation and observability.
• Ensure accuracy in capacity planning and team allocation, removing organizational impediments.
• Define and monitor engineering metrics and processes (SLA, SLOs, MTTR, Lead Time).
• Oversee the lifecycle of critical incidents (War Rooms, RCA), ensuring learning and prevention, and getting hands-on only in severe crises.
• Represent engineering in planning forums and communicate progress and challenges to stakeholders and C-level executives.

Engineering Manager, 2 openings

Security Engineer

• Develop and implement a strategic vision for information security aligned with business objectives and focused on continuous improvement of the area's processes and controls.
• Lead the Information Security team to work in partnership with all other areas of the company.
• Manage contracts, assets and services related to information security, ensuring optimal efficiency.
• Monitor security trends and innovations, keeping the Information Security management system (ISMS) up to date.
• Define information security standards and policies aimed at protecting information assets and ensuring business continuity.
• Ensure regulatory compliance applicable to the company and adherence to industry best practices.
• Collaborate with technology teams to define and implement effective strategies for integrating security across the development lifecycle, from design to operation.
• Plan and implement processes and monitoring activities to mitigate risks and address potential threats.
• Analyze and respond to information security incidents, map threats and vulnerabilities, and develop projects to prevent or remediate them.
• Ensure the development and quality of security testing routines for the IT technologies adopted by the company.
• Lead the training and awareness program to foster a strong security culture within the company.
• Provide support for internal and external audits.
• Evaluate and monitor security KPIs, keeping senior leadership informed about the maturity of the information security program.
• Respond to requests and support the provision of the company's ISMS information to our clients and other stakeholders whenever necessary.

Head of Information Security

Engineer

• Design automation solutions using tools such as Cypress or others, simulating real user or bot behavior.
• Lead the creation of continuous testing strategies within CI/CD pipelines, focusing on reliability, isolation, and performance.
• Support the optimization and parallelization of existing Cypress tests to reduce execution time and the occurrence of intermittent failures.
• Collaborate with product, development, and infrastructure teams to improve observability and testability of critical flows.
• Promote best practices in test strategy design, flaky test mitigation, contract testing, and continuous testing.
• Foster a quality-first culture across teams.

Quality Engineer, Mid-level

Backend Engineer

• **No front:**
• - Desenvolver e manter aplicações web usando Vue.js, Nuxt.js ;e TypeScript;
• - Colaborar com designers e desenvolvedores back-end para criar interfaces de usuário dinâmicas e responsivas;
• - Escrever código limpo, escalável e bem documentado;
• - Garantir a compatibilidade entre diferentes navegadores e dispositivos;
• **No back:**
• - Evoluir o produto principal da Clicksign, integrando novas funcionalidades com foco em qualidade e escalabilidade.
• - Escrever código limpo, eficiente e organizado, aplicando boas práticas de desenvolvimento.
• - Planejar e executar testes automatizados (unitários e de integração) para garantir a estabilidade do sistema.
• - Colaborar ativamente com outros times, promovendo troca de conhecimento e melhoria contínua.
• - Explorar e aplicar soluções de Inteligência Artificial sempre que fizer sentido para o negócio.

Desenvolvedor Backend/Frontend – Exclusiva para PCD

Customer Success Manager

• Conduct kick-off meetings with new clients, aligning expectations, objectives, and the implementation timeline.
• Plan and execute the onboarding plan according to each client's size and complexity.
• Ensure that all implementation phases are completed on time and with high quality.
• Deliver trainings and enablement sessions on product usage and best practices.
• Monitor adoption, engagement, and customer time-to-activation metrics.
• Work consultatively to identify improvement opportunities or churn risk.
• Collaborate with Sales, Support, Customer Success and Product teams to ensure a smooth handover and a positive customer experience.
• Document learnings, feedback and best practices to refine the onboarding process.
• Support the creation of materials, tutorials and communications for new customers.

Mid-level Customer Success Analyst – Onboarding

DevOps Engineer

• Design and evolve architectures on AWS, leveraging managed services (Lambda, API Gateway, DynamoDB, SQS/SNS, Step Functions, S3, RDS/Aurora) in an efficient and sustainable way;
• Lead infrastructure automation initiatives using IaC (Terraform, CDK, or CloudFormation);
• Operate and evolve Kubernetes environments (EKS), ensuring resilience, security, and scalability;
• Implement and support CI/CD pipelines (GitHub Actions, ArgoCD, or similar);
• Define observability practices (logs, metrics, and tracing) using tools like Datadog and CloudWatch;
• Participate in technical reviews and architectural decisions, bringing a reliability and operations perspective.

SRE – Site Reliability Engineer

Account Executive

• We are looking for an Account Executive who will be responsible for acquiring new customers and driving new sales revenue in the mid-market segment, understanding prospects’ needs and connecting them with the best solutions.
• This position is part of the Sales team, which is responsible for the strategy and execution of customer acquisition and revenue growth in the mid-market and enterprise segments.
• Conduct product demonstrations via videoconference.
• Drive negotiations toward closing at the optimal time, aligning expectations with the client.
• Negotiate commercial proposals.
• Follow up on submitted proposals.
• Handover clients to the Customer Success team following the Playbook, ensuring customer satisfaction and engagement.

Data Analyst

• Map, measure and optimize the full acquisition funnel (leads → trial → subscription → activation);
• Analyze and prioritize conversion bottlenecks and journey friction, proposing hypotheses and practical recommendations;
• Design and monitor experiments (A/B tests) on plan pages, checkout and onboarding, measuring impact on conversion and revenue;
• Conduct analyses of trial and activation behavior (cohorts, time-to-convert, first-value moment, early churn);
• Support evaluation of campaign, channel and ICP performance;
• Produce executive reports and performance narratives for strategic committees and the executive team;
• Build dashboards and standardized metrics (Leads, Conversion, Average Order Value (AOV), Early Churn, NMRR);
• Support the evolution of the initial customer journey, prioritizing tests and insights that increase engagement in the first 90 days;
• Ensure metric quality and consistency in partnership with Analytics Engineering and Data Engineering;
• Promote data-driven practices across VS, developing stakeholders who are more autonomous and metric-aware.