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About the role
Key responsibilities & impact- Structure operational playbooks that support channel growth.
- Ensure governance and standardization in partner operations.
- Define and manage the complete partner journey: prospecting, onboarding, enablement, activation and growth.
- Create processes that accelerate partner activation.
- Develop materials, training and documentation for enablement.
- Implement and administer tools such as CRM, PRM (Partner Relationship Management) and integration platforms.
- Create automated workflows for opportunity logging, lead management, deal tracking and commission processing.
- Integrate channel data with sales and marketing teams.
- Work with product and engineering teams to produce documentation, workflows and support for integrations.
- Build co-selling and co-marketing processes.
- Monitor the performance of experiments and campaigns and implement automation, focusing on efficiency in customer retention and expansion.
- Develop a calculation and tracking tool for partner commission payments.
Requirements
What you’ll need- Experience in partnership operations, channel operations or business operations.
- Experience in SaaS or B2B technology companies.
- Knowledge of CRM and partner management tools (e.g., Salesforce, HubSpot, PartnerStack, Impartner, Allbound).
- Experience in process management and operational improvement.
- Strong analytical skills and data orientation.
- Experience in environments with multiple integrations and multichannel experiments.
- Proficiency with tools for creating AI agents, automations and integration routines (e.g., n8n, Flowise, Zapier, Make, webhooks, APIs).
- Practical knowledge of automating and integrating CRM tools such as HubSpot.
- Ability to read and interpret API documentation.
- Good communication skills and the ability to translate technical requirements to business stakeholders.
- Proactivity and strong prioritization skills.
Benefits
Comp & perks- Meal/food allowance
- Childcare assistance
- Remote work (home office)
- Healthcare
- Education and cultural benefits
- Gympass
- Birthday day off
- Discounts on therapy and English courses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
partner operationschannel operationsbusiness operationsprocess managementoperational improvementanalytical skillsdata orientationautomationintegrationAPI documentation
Soft Skills
communication skillsproactivityprioritization skills