Citi

Program Manager

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple programs of work and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Ensures all stakeholders are identified and included in scope definition activities.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Ensures funding has been approved for the program.
• Escalates program risks to the Program Director, or Program Sponsor when appropriate.

Program Management Senior Lead

Sales

• Originate new business and win major mandates by developing and executing a strategic portfolio sales plan
• Cultivate deep, lasting relationships with key decision-makers at global and regional clients
• Lead complex treasury management deals from end-to-end
• Act as an ambassador for Citi at industry events and forums
• Partner seamlessly with Banking, Product, Implementation, and Account Management teams

Senior Sales Leader – Global Solution Sales, Energy, Power Generation & Renewables

SDET

• Design, build, and support modern, user-friendly web applications across the stack (UI, APIs, and backend services) to provide self-service test data capabilities
• Develop scalable, secure microservices using Java and Spring Boot
• Design, build, and document RESTful APIs, ensuring adherence to service contracts and versioning strategies
• Design and implement automated processes for provisioning and managing test data accounts
• Actively contribute to the consolidation and modernization of our internal toolset to improve efficiency and user experience
• Work closely with development teams to understand their needs and provide customized test data solutions where required
• Utilize GitHub and contribute to automated CI/CD pipelines for building, testing, and deploying applications
• Promote engineering best practices by writing robust unit and integration tests and participating in code reviews
• Perform standard test data management functions to ensure the reliability and availability of test data for all scrum teams.

Senior Application Development Engineer – Test Data Management

Account Manager

• Acquire new, multi-product clients for the Bank and manage those relationships on an ongoing basis
• Own, respond to, uncover, and anticipate future needs, roadblocks or risks and expectations
• Actively build a new business pipeline and call on clients and develop relationships at multiple levels across the client organization
• Client-level planning, budget, and revenue responsibilities
• Identify cross-sell opportunities to deepen and increase share of wallet
• Work closely with cash management implementation team, Cash Sales Managers, Underwriting / Risk teams, Markets experts and RM Associates daily
• Coordinate with Product and Investment Banking coverage to deliver Product solutions
• Ensure compliance with regulatory requirements and Citi's policies / guidelines at all times

Relationship Manager – Director

• Structure, negotiate, and execute escrow and paying agent agreements, collaborating with internal legal counsel to minimize risk and ensure compliance
• Work with Escrow Business Development and Private Bankers to assist with client onboarding, gather necessary documentation, and coordinate deal closings
• Coordinate with internal specialists (foreign exchange, equity) to provide comprehensive solutions tailored to client needs
• Support account opening, funding, and closing processes, ensuring accuracy and helping to resolve any deficiencies
• Assist in monitoring account activity, managing "tickler" items, and supporting the claims submission process, adhering to contractual and legal obligations
• Serve as a point of contact for client inquiries, providing timely and accurate resolutions
• May participate in sales calls and client presentations to help promote Escrow Agent services
• Adhere to all legal and regulatory policies of Citi Wealth

Escrow Sales Lead – Vice President

Analyst

• Lead integration of functions to meet goals, deploy new products, and enhance processes
• Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems
• Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects
• Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation
• Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals
• Consult with end users to identify system function specifications and incorporate into overall system design
• Allocate work, and act as an advisor/coach developers, analysts, and new team members
• Influence and negotiate with senior leaders and communicate with external parties
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Applications Development Technology Senior Lead Analyst, Senior Vice President

Product Operations

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Manages multiple teams or a functional area.
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones, and receive schedule status regularly.
• Ensures funding has been approved for the program and that all areas are appropriately staffed.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.

Wholesale Lending Operations Product Management Lead – Senior Vice President

Customer Support

• Lead end-to-end delivery of complex Reward Product initiatives, ensuring customer-facing features launch on time, at quality, and with measurable impact on the customer experience.
• Define and maintain a prioritized Product backlog in partnership with Product Management and other stakeholders, sequencing work according to business imperatives.
• Translate business objectives into detailed feature specifications, user stories, and high-level requirements that development teams can act on immediately.
• Identify and resolve delivery blockers that challenge sprint or release goals, proactively coordinating across technical and business teams to keep work on track.
• Collaborate with cross-functional stakeholders to shape product vision and drive concept development from ideation through to execution.
• Communicate roadmaps, timelines, and status updates to Senior Leadership and working-level teams, tailoring the message clearly for each audience.
• Balance delivery timelines and team capacity, influencing stakeholders and technology partners to achieve the best possible outcome.

Vice President, Reward Products – Premium Customer Experience Delivery

Software Engineer

• Manage team capacity, workload distribution, and resource allocation to ensure efficient project delivery.
• Resolve team conflicts and address performance issues constructively.
• Drive the adoption of modern development methodologies (e.g., Agile, Scrum) and tools.
• Stay current with emerging technologies and industry trends, evaluating their potential impact and applicability to the team's projects.
• Ensure timely and high-quality delivery of software projects within established budgets and timelines.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives in an Agile environment.
• Champion continuous improvement in development processes, tools, and practices.
• Implement and enforce quality assurance procedures, including code reviews, unit testing, integration testing, and automated testing.
• Contribute to the overall technical strategy and roadmap of the organization.

Lead Pega Developer – Vice President

Executive Assistant

• Manage team capacity, workload distribution, and resource allocation to ensure efficient project delivery.
• Resolve team conflicts and address performance issues constructively.
• Drive the adoption of modern development methodologies (e.g., Agile, Scrum) and tools.
• Ensure timely and high-quality delivery of software projects within established budgets and timelines.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Champion continuous improvement in development processes, tools, and practices.
• Drive initiatives to improve code quality, system performance, and reliability.
• Contribute to the overall technical strategy and roadmap of the organization.

Senior Pega Developer – Assistant Vice President

IT Support

• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports relating to AI Governance and Risks
• Act as a trusted subject matter experts on AI regulation and ethics across the IA team
• Perform horizon scanning to anticipate new regulatory, ethical, and societal challenges in AI/GenAI and translate them into practical audit priorities
• Oversight of portfolios within the AI Governance and Risks team including stakeholder engagement, assessment of key emerging and inherent risks, etc.
• Participate in business initiatives and pro-actively advise and assist the business on change initiatives
• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Senior Audit Manager – AI Governance and Risks

• Manage reconciling and processing positions related to Corporate Action events
• Serve as primary contact for Prime Broker clients
• Research and resolve questions or issues presented by clients
• Perform reconciliations for applicable client account positions
• Provide guidance to clients on the life-cycle of Events

Senior Asset Servicing Analyst

Financial Planning and Analysis

• manage a global Quality Assurance function for regulatory reporting
• ensure adherence to data governance and compliance standards
• develop and lead comprehensive testing frameworks
• oversee data integrity and reconciliation processes
• serve as a primary liaison with external regulators

Head of Testing – Global Finance Regulatory Reporting

Team Lead

• Oversee the daily workflow for the MBS Allocations team; monitor volumes, queues, and work allocation to ensure timely and accurate completion of all allocation and pre-settlement processes.
• Serve as the first line of defense in monitoring control adherence and data quality for the Allocations team.
• Act as the primary escalation point for analysts on all allocation-related issues; identify root causes of recurring problems and drive them to resolution.
• Provide day-to-day coaching, mentorship, and workflow guidance to analysts.
• Build productive relationships with internal partners (front office, middle office, technology) to ensure smooth execution of the allocation process.
• Drive small-scale process improvement and automation initiatives within the Allocations team, partnering with Technology to refine workflows.

MBS Allocations Team Lead

Vice President

• Take end-to-end ownership of core client and account operational data
• Champion and enforce a design philosophy centered on resiliency
• Lead the development, configuration, and optimization of enterprise workflow solutions (e.g., Pega)
• Design, build, and maintain robust, scalable data pipelines
• Implement and enforce rigorous data quality controls
• Develop and manage resilient data services and APIs
• Monitor and manage the health of client and account data systems
• Work closely with upstream data providers, downstream application teams, operations, and compliance