Citi

Analyst

• Support Feature Delivery: Assist Program Managers in the end-to-end delivery of new IVR and telephony features.
• Requirements Documentation: Accurately capture and document business and functional requirements.
• Progress Tracking: Monitor and report on project milestones, timelines, and deliverables.
• Cross-Functional Coordination: Facilitate communication and coordination between business and technology teams.
• Learn & Contribute: Develop expertise in next-generation IVR technologies and contribute to enhancing customer experience.
• Requirements Support & Documentation: Work closely with Program Managers and business stakeholders to assist in gathering, analyzing, and documenting business and functional requirements for IVR and telephony features.
• Project Tracking & Reporting: Track project progress against established milestones, timelines, and deliverables using designated project management tools.
• Coordination & Communication: Facilitate communication between business users, technology teams, and other project stakeholders.
• Analysis & Testing Support: Conduct initial analysis of data and system performance to support optimization efforts.

IVR and Telephony Analyst

Backend Engineer

• Design, develop, and implement robust and scalable application systems and programs for the Margin Calculation Services and reporting.
• Partner closely with project managers, business stakeholders, and senior managers to translate complex business requirements into well-architected technical solutions.
• Consult with users and other technology groups, providing advanced programming insights and support.
• Drive cross-functional collaboration with diverse management teams to ensure seamless integration of functions.
• Proactively identify, define, and implement necessary system enhancements to facilitate the successful deployment of new products and process improvements.
• Lead the resolution of high-impact problems and critical projects through in-depth evaluation of intricate business processes and complex system architectures.
• Employ advanced analytical and interpretive thinking to define issues, uncover root causes, and develop innovative solutions.
• Serve as a subject matter expert in application programming, ensuring that all application designs adhere to the overall architectural blueprint and strategic technology roadmap.
• Act as a trusted advisor and coach for mid-level developers and analysts, providing guidance and fostering skill development.
• Ensure adherence to best practices and essential procedures.
• Operate with a high degree of independence and judgment, taking ownership of critical initiatives and driving them to successful completion.
• Proactively assess and manage technical risks, demonstrating a strong commitment to regulatory compliance, ethical judgment, and transparent reporting of control issues.

Java Apps Developer Lead Analyst – Vice President

• Design, develop, and implement robust and scalable application systems and programs for the Margin Calculation Services and reporting, aligning with strategic technology initiatives
• Partner closely with project managers, business stakeholders, and senior managers to translate complex business requirements into well-architected technical solutions
• Consult with users and other technology groups, providing advanced programming insights and support
• Drive cross-functional collaboration with diverse management teams to ensure seamless integration of functions, aligning efforts to achieve strategic organizational goals
• Proactively identify, define, and implement necessary system enhancements to facilitate the successful deployment of new products and process improvements
• Lead the resolution of high-impact problems and critical projects through in-depth evaluation of intricate business processes, complex system architectures, and relevant industry standards
• Employ advanced analytical and interpretive thinking to define issues, uncover root causes, and develop innovative, sustainable solutions
• Serve as a subject matter expert in application programming, ensuring that all application designs rigorously adhere to the overall architectural blueprint and strategic technology roadmap
• Act as a trusted advisor and coach for mid-level developers and analysts, providing guidance, fostering skill development, and judiciously allocating work to maximize team potential and project success
• Ensure adherence to best practices and essential procedures
• Operate with a high degree of independence and judgment, taking ownership of critical initiatives and driving them to successful completion
• Proactively assess and manage technical risks, demonstrating a strong commitment to regulatory compliance, ethical judgment, and transparent reporting of control issues

Java Developer Lead Analyst – Vice President

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology
• Monitor and control all phases of development process and analysis
• Provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues
• Recommend and develop security measures in post implementation analysis
• Consult with users/clients and other technology groups on issues
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts

Java Full Stack Engineer – Assistant Vice President

General Counsel

• Responsible for providing Citi businesses and functions with legal counsel;
• Supporting strategic initiatives and product/service launches, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management/leadership on all manners of legal matters related to the Focus Areas.
• Partner with legal peers to objectively evaluate business decisions related to / impacted by the Focus Areas, by applying institutional knowledge against industry standard, widely accepted business practices, laws, rules, and regulatory guidelines, escalating as appropriate.
• Collaborate across internal lines of business, control/support functions and/or external counsel to achieve coordinated and efficient outcomes on matters related to the Focus Areas; coordinate closely with legal peers aligned to associated businesses.
• Participate in planning and development initiatives; contributes to objectives by providing thought leadership using knowledge of industry, laws, and regulations.
• Proactively identifies, evaluates, and contributes to the appropriate management of legal, regulatory, and reputational risk by collaborating with ICRM & Risk, following relevant legal developments, participating in internal projects, escalating where appropriate.
• Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide advisory services to business partners.
• This includes providing commercial legal support, in particular reviewing and advising on a wide range of general commercial contracts (e.g., master service agreements, hosting services agreements, licensing agreements, SOWs, Work Orders, NDAs etc.).
• Manage and monitor complex legal issues and transactions, escalating when necessary.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Legal Counsel – Assistant Vice President

Project Manager

• Manages technical components of moderately complex IT projects
• Coordinates activities of the project team
• Identifies necessary resources and develops schedules to meet completion deadlines
• Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, and other personnel actions
• Verifies team adherence to control and risk implementations as well as standards and process changes

IT Project Manager – Assistant Vice President

• Resolve issues and recommend solutions to moderate problems
• Integrate specialty area knowledge with an understanding of industry standards and practices and how teams collaborate to accomplish goals of the sub-function/job family
• Serve as an industry expert and advisor
• Analyze and approve counter-party credit limits for trading, transactional, and financing businesses with funds
• Develop risk management framework and processes for funds
• Advise businesses and clients on transaction structures and negotiate credit terms
• Enhance and improve the Risk policies using statistical techniques to optimize business growth and profits by minimizing the losses
• Support tactical and strategic Risk Analytics projects for U.S. Consumer Cards
• Independently manage development and implementation of effective risk management strategies that balance risk and reward of the portfolio
• Apply innovative analytical techniques to customer and transaction data to build risk mitigation strategies and processes
• Analyze tests and performance using SAS and decision tree (CHAID/CART).

Credit Risk Portfolio Analytics, Intermediate Analyst

• Contribute to application development deliverables for the entire Life cycle of Microservices and Java development projects - both Waterfall and Agile models as may be applicable for each project assigned.
• Assist in gathering technical requirements, code specifications, test plans and results; and other deliverables required for multiple projects, focusing on Java and Microservices.
• Perform development, testing, implementation, and maintenance of Java-based Microservices applications under moderate supervision, and actively participate in analysis and design phases.
• Contribute to technical analysis and assist in resolving complex issues through evaluation of business processes and system processes within a Microservices architecture.
• Ensure alignment to architectural assertions and identify opportunities to modernize Java applications and Microservices.
• Work effectively with remote teams, with a focus on fostering positive working relationships.
• Integrate with a team of highly seasoned application developers.

Java Microservices Developer

Data Scientist

• Assist development teams with implementing new GenAI solutions from identification through validation phases, including assessing the soundness of the solution from data-science perspective, metric evaluation, materiality classifications, model exposure, model limitations, and scope of usage.
• Collaborate with developers and business stakeholders on streamlining the adoption of GenAI within Citi, reducing overall friction in development teams’ successful production deployment.
• Own and maintain GenAI solution book of work for eligible GenAI use-cases.
• During pre-identification phase of models, assist with preparations for internal discussions and initial submission for model validation, considering object/model characteristics and potential challenges in the process.
• Own relationships with governance-related stakeholders.
• Communicate and coordinate with the model risk validation team on refining the group’s policy or procedural changes and addressing recurring validation inhibitors or inefficiencies you would identify throughout the process.
• Monitor and maintain GenAI solution inventory data and lifecycle.
• Educate development teams on the model validation process.
• Own tracking and modeling tools.

Model Risk Data Scientist, Vice President

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements.
• Resolve a variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards.
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint.
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation.
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals.
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions.
• Lead the adoption and implementation of robust DevOps practices, including the design and management of CI/CD pipelines using tools like Tekton and Harness.
• Drive automated testing strategies, encompassing functional, non-functional, and chaos engineering principles, to ensure application resilience, reliability, and security.
• Provide technical leadership in Java development, cloud-native deployments on Openshift, and other relevant cloud technologies.
• Apply deep understanding of payments processing domain to guide technical decisions and solutions, ensuring alignment with business needs and industry best practices.
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Vice President – Backend Developer, Application Development, Technical Lead, Analyst

Financial Crime

• Manage all identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new AML/KYC, Sanctions and Screening policy gaps
• Support the impact assessment and implementation assessment for new and revised AML/KYC, Sanctions and Screening policies for Cards
• Manage execution of AML/BSA policy related Corrective Action Plans (CAP) which includes managing CAP milestones and execution timeline
• Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business in order to create action plans that provide resolution and ensure policy adherence
• Champion efforts to get project requests and requirements drafted to resolve gaps to ultimately retire manual workarounds
• Partner with the project group to get the project requests prioritized and delivered
• Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure
• Provide guidance and subject matter expertise related to policy and regulatory requirements up to senior management across the businesses and support functions
• Act as an SME for Sanctions and Screening Policies and AML/KYC Policies for NAM Cards and develop sustainable solutions to meet policy requirements and mitigate risk.
• Perform detailed analysis for complex recommendations to ensure appropriate risk/reward balance, including policy changes
• Contribute to U.S. Consumer Cards Financial Crimes Strategy and Roadmap
• Contribute to design and execution of Horizontal Controls Assessment across the U.S. Consumer Cards business and operations teams

VP Financial Crimes Policy Adherence Lead

Business Development Rep

• Proactively build trusted and productive relationships within the bank assessment areas to promote and generate Community Lending mortgage business.
• Facilitate, promote, and administer financial education, seminars and outreach efforts.
• Guide and support mortgage sales on Community Lending programs and products.
• Provide technical training on lending programs/products to internal and external partners.
• Manage and cultivate relationships with external real estate professionals, project developers.
• Work closely with Citi leadership in support of new business development efforts.
• Plan, organize, research, and respond to business opportunities.
• Develop strategic plans for business development.
• Perform deep dive research of new business prospects to include company research, financial analysis, deal background/history, value proposition.
• Maintain business plan tracking and compliance adherence.
• Prepare reporting and meeting presentations.
• Perform prospect and pipeline tracking duties.
• Assist in coordination across other Citi business lines.
• Schedule and manage meetings, coordinate logistics for external meetings, and maintain calendar of activities.
• Develop specific business plans, including closed loan goals, for each product and program sponsored and managed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

VP, Business Development Lead

• Assist with authentication and fraud strategies and projects across USCC
• Closely partner with USCC Fraud Risk Officers on identifying emerging risks and threats and specify potential areas for operational and analytic improvements
• Prepare presentations for senior leaders across the USCC organization
• Help drive improvements through enhancements to documentation, controls, and reporting
• Maintain awareness of industry trends so this can be effectively communicated to Business partners
• Understand the latest fraud performance trends and communicate to key stakeholders
• Produce regular performance reporting for stakeholders to coordinate actions and mitigation plans
• Persuade and influence others through strong communication and diplomacy skills
• Work with the business to understand and assess new projects for fraud risk
• Partner with Operations, Analytics and Process Integration Teams to coordinate actions to address issues
• Understand the internal and external systems and networks that interact with and/or drive authorization and fraud processes to ensure the impact of changes in any of these systems do not disrupt or harm fraud or ID theft fraud processes, and ensure controls are in place to mitigate such risks
• Monitor fraud controls and procedures to improve customer experience, fraud detection effectiveness, and operational cost
• Provide actionable insights to stakeholders by leveraging data analytics
• Perform periodic review and development of MIS reports, dashboards, and communication of fraud results internally

Senior Fraud Analyst

Attorney

• Responsible for providing legal counsel to the business, participating in strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management on legal matters impacting the business
• Manages a team by providing guidance, evaluating employee performance, and providing compensations recommendations, promotions, and supporting personnel-related matters
• Objectively evaluates business proposals by applying institutional knowledge and risk appetite against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating where applicable
• Collaborates across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest, coordinates closely with the Legal team on a regional and global basis
• Participates in Markets Contract Negotiations planning and development initiatives; contributes to business objectives by providing thought leadership using knowledge of industry, laws, and regulations
• Proactively identifies, evaluates, and contributes to the appropriate management of legal, regulatory, and reputational risk by collaborating with ICRM & Risk, following relevant legal developments, participating in internal projects, escalating as appropriate
• Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide advisory services to business partners
• Monitors management of complex legal issues and transactions, escalating when necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Legal Group Manager – Markets Contract Negotiations, Senior Vice President

Vice President

• Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control.
• The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.
• Perform leadership role relevant to the build and development of the team supporting loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.
• Create processes, standards, procedures, controls, training, and implementation of transaction management.
• Design and implement technology including testing and rollout.
• Produce and provide training and support to transaction management staff and business constituents.
• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc to ensure strategic vision is enabled.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations, via staff management.
• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle.
• Lead projects to enhance performance and efficiency.
• Leadership role and serve as escalation relevant to loan remediation and loan system testing / migrations.
• Actively manage and maintain a deal closing pipeline of loan transactions.
• Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.