Citi

Manager

• Manage a team of professional to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Lead strategic program roadmap, program/product launch, and marketing programs to gain maximum benefit from each product/program
• Construct and ensure successful execution of a marketing plan spanning product, brand, acquisition, customer and retention, and improving performance, brand preference, and client engagement
• Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within region or business
• Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Participate in development of client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Direct and oversee program life cycle including market demands, technology trends, and the competitive field as well as develop and communicate a business plan to approach the marketplace
• Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities
• Manage external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements
• Create and deploy profitable marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on the overall industry verticals and competitors
• Assist in building new relationships in supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, calls, and strategic alliances
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Workflow Services Group Manager

Vice President

• Act as a trusted partner to senior leadership to drive the effective management and execution of business strategy
• Ensure seamless coordination across front office, control functions, and infrastructure teams to support day-to-day operations
• Lead and contribute to high-impact, cross-functional initiatives, including business transformation and platform enhancements
• Define, monitor, and enhance key performance metrics, ensuring transparency and actionable insights
• Proactively identify risks, challenges, and opportunities, and take ownership of resolution and escalation where appropriate
• Drive initiatives to enhance revenue growth, resource efficiency, and overall business performance
• Lead the development and evolution of P&L, client value, and management reporting, ensuring accuracy and strategic relevance
• Provide forward-looking insights and analytics to support senior decision-making
• Lead coordination of governance forums, including business reviews and control meetings (e.g., MBR/QBR)
• Partner with control functions to maintain a robust risk and compliance framework
• Manage internal audit and regulatory interactions, ensuring high-quality responses and issue resolution
• Support the development and execution of the FX business strategy, including client, product, and platform initiatives
• Identify and drive opportunities to enhance competitive positioning and business growth
• Operate with a high degree of autonomy in a global, matrixed environment
• Influence and align senior stakeholders without direct authority
• Manage multiple, often competing priorities in a dynamic and time-sensitive setting

Vice President – Business Execution, Americas FX

• Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational.
• Also, may develop, validate and strategize uses of scoring models and scoring model related policies.
• Manages model risk across the model life-cycle including model validation, ongoing performance evaluation and annual model reviews.
• Produces analytics and reporting used to manage risk for Citi's operations.
• Translates operational requests from the business into programming and data criteria and conduct systems and operational research in order to model expected results.
• Assists in the development of analytic engines for business product lines.
• Communicates results to diverse audiences.
• Conducts analysis and packages it into detailed technical documentation report for validation purposes sufficient to meet regulatory guidelines and exceed industry standards.
• Participates on teams to solve business problems.
• Identifies modeling opportunities that yield measurable business results.
• Provides guidance to junior validators as and when necessary.
• Manages stakeholder interaction with model developers and business owners during the model life-cycle.
• Represents the bank in interactions with regulatory agencies, as required.
• Presents model validation findings to senior management and supervisory authorities.
• Provides effective challenge to model assumptions, mathematical formulation, and implementation.
• Assesses and quantifies model risk due to model limitations to inform stakeholders of their risk profile and development of compensating controls.
• Contributes to strategic, cross-functional initiatives within the model risk organization.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Vice President – Model, Analysis, Validation Officer

Risk

• Contribute toward the design and build of an "Enterprise Fraud Intelligence Framework" application
• Evaluate fraud facing regulatory requirements and translation of regulatory text, into business requirements
• Ensure technical & operational solutions that are deployed, are in line with regulatory expectations
• Perform fraud investigations where a suspicion of fraud has been raised
• Ensure remedial activities are performed where a determination of fraud has been made
• Governance of fraud reference data that is obtained from both internal & external sources
• Partnership with cross functional user groups of the reference data
• Participate in the execution of change management initiatives and monitor the execution of operational objectives and goals
• Create robust process documents and controls

Fraud Risk Officer – Vice President, Services and Banking

• Contribute toward the design and build of an “Enterprise Fraud Intelligence Framework” application
• Evaluate fraud facing regulatory requirements and translation of regulatory text, into business requirements
• Ensure technical & operational solutions that are deployed, are in line with regulatory expectations
• Perform fraud investigations where a suspicion of fraud has been raised
• Ensure remedial activities are performed where a determination of fraud has been made
• Governance of fraud reference data that is obtained from both internal & external sources
• Partnership with cross functional user groups of the reference data held within the “Enterprise Fraud Intelligence Framework”
• Participate in the execution of change management initiatives

iOS Engineer

• Working Knowledge & experience of iOS native development is mandatory.
• Turn tech stack and application design into code on multiple development platforms (iOS, Android, web/Angular).
• Address a variety of responses to problems, questions, or situations by applying established criteria to directly influence development outcomes.
• Accountable for development, design, construction, testing and implementation and write secure, stable, testable and maintainable code.
• Expected to provide sound understanding of application development concepts and principles and a basic knowledge of concepts and principles in other technology areas.
• Improve team development related processes that accelerate delivery, drive innovation, lower costs, and improve quality.

Digital iOS Developer

• Responsible for the stability and operational integrity of Citi's critical Reference Data Applications
• Lead through influence and deep technical expertise, shaping the stability strategy
• Ensure a world-class client experience by digitizing services, eliminating manual work, and ensuring our platforms can scale for growth
• Manage vendor relationships and oversee offshore managed services
• Drive continued cross-departmental operational progress through our Tech Strategy program
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation

Application Support Group Manager – Senior Vice President

• Establish policies, standards, and procedures to ensure consistency and alignment of operational risk management across the organization
• Influence and guide businesses in risk-related decision-making
• Oversee the development and implementation of risk monitoring programs
• Lead the reporting and presentation of operational risk status, trends, and key developments to the board, regulators, and other key stakeholders
• Stay informed of regulatory changes
• Support internal and external audits and regulatory examinations
• Engage with key stakeholders to ensure integration of operational risk management practices
• Leverage technology and innovation for continued enhancement of risk management processes
• Inspire people with a compelling and aspirational future vision
• Appropriately assess risk when business decisions are made.

Country Operational Risk Management Head, Director

• Design and lead non compensation expense analysis and insights
• Support financial results insights for different areas within Citi’s Chief Risk Officer
• Maintain and update expense related analysis across all lines and risk segments
• Provide recurrent support regarding non compensation expenses
• Develop presentation material for internal senior leadership
• Appropriately assess risk when business decisions are made

Resource Business Management Expense Senior Lead

Accounting Manager

• Oversee strategic roadmap for assigned programs including development, launch, and engagement with Sales to drive maximum benefit.
• Contribute to achievement of acquisition targets, product financial performance, both revenue and expense management
• Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Contribute to the localization and implementation of global Fund Accounting and Administration strategies within the APAC
• Identify areas where differentiation matters to APAC operations and clients, and support execution to ensure value from differentiated capabilities is realized
• Provide APAC-specific insights to influence global strategy and product direction
• Define and execute the data access and distribution strategy for APAC clients, including delivery mechanisms, entitlement frameworks, and client-facing data services
• Identify and develop new data distribution channels and self-service access models that reduce operational dependency and enhance the client experience
• Advance the adoption of a unified data model across APAC, enabling AI-powered analytics, improving data accuracy, and reducing operational risk
• Own the client reporting experience for APAC, ensuring consistency, reliability, and accuracy across all fund administration deliverables
• Support the end-to-end deliver of transformation programs and projects within APAC, ensuring timely and high-quality outcomes, especially those driven by AI platforms
• Identification and execution of opportunities and remediation of product gaps ensuring the business remains competitive
• Drive innovation by working with external partners/alliances to develop products and manage vendor relationships
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup
• Work closely with the Business Execution team to manage key metrics for the business including financial, client satisfaction, risk and control
• Assist in the consolidate of information from multiple sources including sales, finance, client coverage, risk, operations, and technology to create a comprehensive view of the performance of the business

Product Manager – Fund Accounting and Administration, Data and Reporting, VP

• Oversee and strategically guide Learning and Development program.
• Manage and prioritize multiple initiatives concurrently.
• Ensure all program deliverables and commitments are met on time and to the highest quality standards.
• Foster effective relationships and collaborate with diverse global stakeholders.
• Lead, mentor, and motivate a high-performing team, fostering an environment of growth, accountability, and excellence.

Controls Testing Utility – Strategy, Governance & Automation

Operations

• Manage multiple teams or a functional area and a component of the fraud loss portfolio
• Contribute to the development of fraud management policies, processes, procedures, tactics and strategies for portfolios under oversight
• Manage fraud losses and ensure analysts make appropriate decisions, managing the execution of operational objectives and goals
• Recommend, direct and approve fraud decisions on domestic and international corporate relationships using detailed financial, industry ratios
• Redirect and participate in identifying resource needs to meet strategic objectives and initiatives, and assist in executing change initiatives
• Develop, manage and execute merchant fraud and collusion detection strategies, and identify process improvements to support the area
• Develops the information infrastructure to support improvement strategies across all portfolios
• Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions
• Ensure essential procedures are followed and contribute to defining standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Fraud Operations Manager – VP

Compliance

• Serves as a product compliance risk officer within Services Independent Compliance Risk Management (ICRM) organization with primary focus on US Antiboycott compliance
• Responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation
• Design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise
• Engage with the ICRM product and function coverage teams to develop and apply Compliance Risk Management program solutions that meet the US Antiboycott requirements and customer needs
• Monitoring compliance risk behaviors
• Provide day-to-day Compliance advice relating to operations, financial requirements, and guidance on the supported function/business/product and the associated regulatory rules/laws and interpretation on internal policies and procedures
• Develop, implement, and maintain internal strategies, policies, procedures, and training programs to ensure compliance with all applicable US Antiboycott requirements
• Serve as a subject matter expert on US Antiboycott matters, providing real-time, advice and guidance to business units, product and function ICRM, and other stakeholders
• Analyzing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact
• Advising ICRM and function/business/product management and personnel on regulatory and compliance issues and provide credible challenge
• Participating in industry groups and trade association working groups or other forums
• Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions
• Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit
• Designing and lead compliance and control reviews
• Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance

Regulatory Compliance Manager – Antiboycott

Client Services Representative

• Serve as the primary client contact post onboarding to ensure requests are acknowledged and completed timely and effectively to drive client satisfaction and build client relationships.
• Manage and execute high value client transactions with respect to business and individual banking, credit and investment products.
• Evaluate and authenticate each instruction to ensure validity before processing to mitigate risks of fraud against client requests.
• Engage with clients when fraud is identified on accounts, complete evaluation of activity and take immediate steps to secure account.
• Coordinate account maintenance for all products including address changes, telephone number updates and account status changes.
• Escalate customer feedback, processing delays and errors appropriately.

Bi-Lingual Client Service Officer, Assistant Vice President

Analyst

• Utilize basic industry and business knowledge to conduct analyses of hedge funds and other counterparty activities
• Contribute to the creation of customized reporting used to present information to management
• Support implementation of securities processing improvements
• Assist with identifying policy gaps and formulating policies that streamline related work processes
• Review and analyze hedge fund activities, procedures to reconcile cash/holdings and securities pricing
• Develop and use knowledge of securities, processing practices and standards
• Provide informal guidance or on the job training to lower level/new securities processing team members when required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Workflow Services Group Manager

Vice President – Business Execution, Americas FX

Vice President – Model, Analysis, Validation Officer

Fraud Risk Officer – Vice President, Services and Banking

Fraud Risk Officer – Vice President, Services and Banking

Digital iOS Developer

Application Support Group Manager – Senior Vice President

Country Operational Risk Management Head, Director

Resource Business Management Expense Senior Lead

Product Manager – Fund Accounting and Administration, Data and Reporting, VP

Controls Testing Utility – Strategy, Governance & Automation

Fraud Operations Manager – VP

Regulatory Compliance Manager – Antiboycott

Bi-Lingual Client Service Officer, Assistant Vice President

Intermediate Associate Analyst, Securities & Derivatives