Cisco

Technical Customer Success

• Fuel solutions ensuring every customer request makes the deepest impact possible
• Be a Splunk expert and guide account teams and customers on optimal use of Splunk Platform
• Deliver workshops, prescriptive guidance, and achieve onboarding milestones
• Engage with Technical Success Engineers to assess account health
• Collaborate with Customer Success Executives on adoption opportunities
• Conduct strategic, case-based technical consulting (up to 90 days)
• Provide recommendations for improving customer’s overall technical health
• Maintain strong partnerships with Sales/Customer Success roles

Customer Success Technical Leader – Splunk Platform, SLED

Solutions Engineer

• Customer-focused technical sales professional
• Ensures that technical information and guidance is provided to the customer
• Partner with Account Executives in a pre-sales technical function
• Showcase Cisco solutions and provide customer presentations
• Perform technical demonstrations and create BoMs
• Run proof of concept activities
• Collaborate closely with the Account Manager on account planning activities
• Educate the customer on Cisco differentiation and create demand

Solutions Engineer, US Commercial

Data Engineer

• Designing, developing, and optimizing high-performance data plane software using modern C/C++ on Linux-based systems
• Developing networking software for DPU-based Smart Switch platforms
• Troubleshooting complex software defects, networking issues, and customer-reported problems
• Leading technical design discussions and participating in architecture and code reviews
• Collaborating with cross-functional engineering teams to deliver innovative networking and security capabilities

Software Engineer, Technical Leader – Network Data Plane

Operations

• Processes and organizes claim file information for basic claims for one or more lines.
• Handles moderately complex claims including claims with coverage questions or recovery potential.
• Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
• Performs other duties as assigned.

Claims Operations Associate II

Systems Engineer

• Plans, organizes, implements and maintains the hardware and software infrastructure and services
• Work closely with key delivery teams focusing on operational and reliability requirements

Infrastructure Systems Analyst

Hardware Engineer

• Responsible for implementing the Hardware Design-for-Test (DFT) features that support ATE, in-system test, debug and diagnostics needs of the designs.
• Responsible for development of innovative DFT IP in collaboration with the multi-functional teams.
• Play a key role in full chip design integration with the testability features coordinated in the RTL.
• Work closely with the design/design-verification and PD teams to enable the integration and validation of the Test logic in all phases of the implementation and post silicon validation flows.
• Craft solutions and debug with minimal mentorship.

ASIC DFT Engineer – 8+ years – DFT, ATPG, MBIST, SCAN, JTAG

Account Executive

• Architect comprehensive service and software strategies that align Cisco’s portfolio with client business objectives.
• Negotiate complex Enterprise Agreements and service contracts.
• Drive the adoption of technology and service offerings for client success.
• Cultivate deep partnerships across sectors to deliver cohesive solutions.
• Manage the end-to-end sales lifecycle ensuring consistent revenue performance.

Account Executive – Services

• Become a trusted technology advisor to the customer and the Cisco account team
• Leverage an array of Cisco technology, services, and support specialists when necessary
• Collaborate closely with iAEs in account planning activities
• Educate the customer on Cisco differentiation, creating demand
• Work with key partners to scale and set a brand preference to Cisco
• Align Cisco’s product and services capabilities to customers business drivers

Solutions Engineer, Polish Mid Market

DevOps Engineer

• Design, build, and operate production-grade Kubernetes platforms in a regulated and non-regulated environments.
• Improve system reliability through automation, thoughtful design, and continuous iteration
• Define and drive SLOs, SLIs, and error budgets to guide reliability decisions
• Build and evolve CI/CD pipelines that are secure, scalable, and easy to use
• Implement robust observability (metrics, logs, traces) to make systems understandable and actionable
• Reduce operational toil by automating repetitive processes and improving workflows
• Partner with security and compliance teams to meet Compliance requirements without sacrificing developer velocity
• Support audit processes, including documentation, controls implementation, and audit readiness
• Participate in on-call rotations supporting customer requests and paging alerts
• Participate in incident response, blameless postmortems, and continuous improvement efforts
• Help shape a platform that engineers enjoy using

Senior Site Reliability Engineer, Technical Leader – Kubernetes Platform

Product Manager

• Be a primary product-led partner for strategic enterprise accounts globally
• Combine telemetry, lifecycle context, customer feedback, and business priorities to cohort customers and identify product-led workstreams to improve customer outcomes
• Engage directly with customers, account teams, product managers, engineering leaders, and executives
• Translate complex customer needs into clear product requirements, decisions, and action plans
• Own the strategic product-led customer engagements
• Own product-led lifecycle for a portfolio of strategic customers, aligning the level of engagement to customer value and opportunity
• Actively represent the Splunk product organization to customers and their Splunk go-to-market leaders
• Be the command and control center to drive product-led outcomes
• Be the vital connection between Splunk's product and Splunk go-to-market organizations
• Serve as a trusted product partner in account planning related to product outcomes
• Use telemetry data and AI summarization to drive product-led customer experience and growth workstreams
• Translate insight into product action
• Measure outcomes and business impact
• Define and report KPIs tied to product engagement for your customer

Senior Product Manager

• Review micro-architecture specifications
• Implement Verification environment UVM based
• Collaborate with Design engineers to resolve bugs and achieve coverage closure
• Work with the firmware/Lab teams to verify chip flows
• Perform debug, root-cause analysis, and post-silicon validation in the lab

ASIC Engineer

Communications

• Lead Global Specialists Organization executive communications
• Craft compelling narratives for internal and external audiences
• Collaborate with executives to develop impactful messaging and presentations
• Oversee internal communications to motivate and align team members
• Help represent priorities and demonstrate the value of Splunk acquisition
• Design high-impact quarterly communications campaigns
• Act as a liaison with various teams to ensure unified messaging

Communications Manager

Full-stack Engineer

• Lead resolution for critical and strategic issues, including CAP, Critical Incident Center (CIC) engagements, Sev0 incidents, and other high-visibility customer situations
• Lead Pro-active Assurance initiatives that transition CEAD from reactive issue response to earlier risk detection, customer stabilization, and closed-loop product improvement
• Stay aware of active customer and partner concerns, platform trends, top issues, customer-impacting product behaviors, and recurring support themes
• Represent Support and customer/partner feedback in product decisions, serviceability improvements, issue triage, and defect resolution
• Identify systemic or large-impacting issues, coordinate the right collaborators, and raise clarity with leadership when customer or Support impact is significant
• Lead sophisticated lab recreates, technical analysis, data gathering, and storytelling for blocking issues, pro-active engagements, and product-quality discussions
• Lead serviceability improvements for existing and upcoming Meraki Platform capabilities, including documentation, diagnostics, telemetry, workflows, and support tools
• Build, review, and improve support documentation, training material, and timely Support communiques
• Seek opportunities for innovation and automation to reduce manual effort, improve resolution speed, increase support quality, and enhance customer outcomes
• Mentor senior engineers, aspiring technical leaders, and peers through coaching, delegation, technical guidance, and career-development support

Customer Escalations Engineering Lead

Events

• define the vision and direct the execution of integrated engagement strategies
• manage end-to-end marketing and comms strategies across all owned and paid channels
• champion an "AI-first" operational model to streamline content development
• serve as a strategic partner to the Marquee and Industry Team Program Management
• define and report on rigorous KPIs that track event efficacy and ROI
• provide mentorship to senior and mid-level managers
• serve as the subject matter expert, providing critical insights to shape future event communication and engagement strategy

Event Marketing Manager

Pricing Analyst

• Drive the development and execution of pricing strategies across Cisco’s product portfolio
• Collaborate with product management, strategy, engineering, finance, GTM, operations, and sales to deliver actionable pricing and packaging strategies
• Support annual pricing reviews to identify improvement opportunities across monetization models and packaging structures
• Conduct competitive and market analysis to benchmark pricing trends and innovations within the high-tech industry
• Analyze customer buying behaviors, price elasticity, and willingness to pay to inform and optimize pricing strategies
• Lead the developing scalable pricing capabilities and tools for the organization