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Claims Operations Associate II
CiscoClaims Operations Associate managing claim file information and enhancing efficiency procedures at National Interstate Insurance Company. Seeking candidates with strong analytical and interpersonal skills in Ohio.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing and organizing claims, with a strong focus on enhancing efficiency and reducing costs. Possesses a solid understanding of insurance-related policies and effective analytical and organizational skills.
Highest-signal resume keywords
Claims ProcessingClaim Data Processing SystemsInsurance-Related PoliciesAnalytical AbilitiesInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims OperationsData ProcessingCoverage Questions HandlingCost Reduction StrategiesOrganizational Skills
Soft Skills
Effective CommunicationPrioritization
Certifications & Qualifications
High School DiplomaAssociate Degree Preferred
Industry Keywords
Insurance ClaimsCustomer ServiceLocal Insurance PoliciesState Insurance PoliciesFederal Insurance Policies
About the role
Key responsibilities & impact- Processes and organizes claim file information for basic claims for one or more lines.
- Handles moderately complex claims including claims with coverage questions or recovery potential.
- Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
- Performs other duties as assigned.
Requirements
What you’ll need- High School Diploma (Associate degree preferred)
- Generally, a minimum of 3 years of experience in claim operations or customer service.
- Develops knowledge of local, state, and federal insurance-related policies.
- Effective analytical and organizational abilities with a focus on prioritization.
- Working knowledge of claim data processing systems.
- Excellent interpersonal and communication skills.
Benefits
Comp & perks- We offer competitive benefits packages for full-time and part-time employees.
- Full-time employees have access to medical, dental, and vision coverage.
- Wellness plans
- Parental leave
- Adoption assistance
- Tuition reimbursement.
- Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays.
- 401(k) plan with company match.
- Employee stock purchase plan.
- Commuter benefits.