Chainguard

Customer Success Manager

• Build, lead, and mentor a team of CSMs supporting Commercial and Digital customers
• Foster a collaborative, high-performance, and customer-centric culture
• Provide coaching, performance management, and career development support
• Drive accountability through clear goals, metrics, and regular feedback
• Partner with Customer Success and cross-functional leaders to define segment-specific strategies
• Execute programs tailored to Commercial and Digital customer needs
• Design and operationalize scaled engagement models, including digital-first approaches
• Ensure consistency in customer journeys while adapting for segment nuances
• Maintain visibility into adoption, health scores, and engagement metrics across the portfolio
• Guide the team in identifying churn risks and expansion opportunities
• Drive proactive outreach and intervention based on data insights
• Support account reviews and leverage segment-level insights to improve outcomes
• Champion digital customer success strategies such as automated outreach and lifecycle programs
• Partner with Operations and Marketing to build scalable engagement programs
• Promote self-service resources to improve customer experience and efficiency
• Continuously optimize the balance between high-touch and tech-touch engagement
• Ensure strong stakeholder relationships across Commercial accounts
• Deliver consistent value through both direct and digital interactions
• Capture and synthesize customer feedback to inform internal teams
• Act as the voice of the customer to influence product and go-to-market strategy
• Collaborate with Sales, Product, and Marketing to drive adoption and expansion
• Support renewal strategies and improve retention outcomes across segments
• Leverage data to contribute to accurate forecasting and pipeline visibility
• Identify and scale growth opportunities within the Commercial and Digital base
• Implement and refine processes that enable scale and efficiency
• Improve team productivity through tooling, automation, and best practices
• Standardize workflows and reporting for consistency and visibility
• Monitor industry trends and evolve engagement strategies accordingly

Senior Manager, Customer Success Management – Commercial/Digital

Social Media Manager

• Own and evolve Chainguard’s social media strategy across key platforms (LinkedIn, Reddit, YouTube, and wherever you think we should be next)
• Create content that stands out from the noise: create and edit videos to shine for social, create a viral meme, and predict the next social trend
• Develop and manage a content calendar aligned to product launches, brand campaigns, partnerships, and industry moments
• Translate complex security and open source topics into clear, engaging, and shareable content
• Analyze performance and continuously optimize content based on data and audience insights
• Support executives and subject matter experts in building their social presence
• Drive employee advocacy social sharing programs
• Lead and grow Chainguard’s Slack community as a high-signal hub for engineers and security practitioners
• Actively monitor and engage in Reddit conversations relevant to software supply chain security, containers, and open source
• Build trust and credibility through authentic participation, not just brand promotion
• Create feedback loops from community insights back into Product, Marketing, and Developer Relations

Social Media and Brand Marketing Manager

Sales Development Rep

• Continue to build out our growing BDR function, working with recruiting to identify top talent to hire and onboard
• Develop your team’s skills for outbound prospecting, qualifying, and opportunity creation
• Provide ongoing feedback and coaching in recurring weekly 1:1s to ensure BDR team members develop skills and performance over time
• Work closely with the Demand Generation team to provide feedback on MQLs and campaigns
• Work closely with the Sales team to improve outbounding strategies and qualification processes while also tackling other areas of improvement
• Work in collaboration with Marketing/Sales/Product to develop effective messaging to outbound into target accounts and convert inbound interest into qualified pipeline
• Work closely with Sales leadership to ensure alignment on your team's strategy and execution on account coverage, target personas, opportunity quality and BDR to AE hand-off
• Accurately forecast weekly, monthly, and quarterly attainment
• Closely monitor team performance metrics and KPIs with the goal to increase BDR productivity

Manager, Enterprise Sales Development

Full-stack Engineer

• Own and build key parts of the Libraries product UI
• Design and implement high-performance web applications that handle large datasets (millions of packages, versions, and dependencies)
• Partner closely with backend, product, and design to deliver end-to-end features
• Build intuitive workflows that make secure software consumption frictionless for developers
• Contribute to 0→1 product development, rapidly iterating and shipping new features
• Leverage AI-driven workflows to accelerate development and improve product capabilities
• Help shape how developers interact with and trust software supply chains

Senior Software Engineer

• Own features end-to-end. From design through implementation, rollout, and iteration in close partnership with Product and our Experience (front-end) team.
• Navigate ambiguous problems and find a clear path forward. You take initiative rather than waiting for complete specs.
• Contribute to a product-driven roadmap with real deadlines: help the team prioritize tradeoffs and ship iteratively rather than waiting for perfect.
• Extend Chainguard's agentic AI foundation into customer-facing product experiences across the full product suite.
• Bring a strong technical point of view to architectural decisions and a collaborative spirit when working through them with the team.

Staff Software Engineer – AI CICD

Security Engineer

• Own the product security research agenda for Chainguard scanning the broader ecosystem, identifying emerging attack patterns, and translating them into clear risks and opportunities for Chainguard and our customers.
• Shape security direction across products and platforms, partnering closely with Product, Engineering, and Security leadership to embed your findings into roadmaps, architecture decisions, and long-term plans.
• Operate as someone who sees the whole ecosystem, spots issues early, and helps others navigate with confidence (and just enough healthy paranoia).
• Research emerging threats & trends in software supply chain and product security, and analyze their impact on Chainguard’s products and customers.
• Design creative mitigations across people, process, and technology not just proof-of-concept demos, but pragmatic defenses that actually get adopted.
• Lead large-scale, multi-quarter initiatives that materially reduce risk or improve our security maturity across multiple product lines and platforms.
• Partner with executive and senior engineering leadership to drive org-level security strategy, influence key roadmap decisions, and secure buy-in for big, complex changes.
• Identify systematic weaknesses (in systems, structures, and sometimes habits) and develop plans that fix root causes in ways that persist long after you’ve moved on to the next hard problem.
• Mentor and uplevel others across Product Security and Engineering by helping teams think more strategically about threats, risk, and long-term security posture.
• Represent Chainguard externally through talks, conferences, and thought leadership, sharing what we’re learning and helping move the industry forward.

Principal Product Security Researcher

• Defend the security of Chainguard customers, protecting every aspect of Chainguard’s products
• Respond to incidents and events
• Partner with our engineering organization to ensure security is paramount at every stage of development
• Operate and monitor our DevSecOps tooling, using cutting edge AI capabilities
• Coordinate with external reporters and researchers to respond to security reports and findings

Product Security Engineer

Software Engineer

• Build and Ship New Products: Lead engineering efforts to take new product definitions from concept through design, implementation, and launch. You thrive in the ambiguity of early-stage product development — defining technical approaches, making fast decisions with imperfect information, and iterating rapidly based on customer feedback and market signals.
• Scale What Works: Once a product finds traction, build the team, processes, and architecture to scale it. Design systems and organizations that grow without breaking — transitioning from scrappy v1 to production-grade, enterprise-ready products.
• AI-First Engineering Culture: Embed AI deeply into how your teams operate. From AI-assisted code generation and automated testing to agentic workflows and intelligent automation, your teams will ensure that Chainguard leverages AI to ship faster, reduce toil, and amplify engineering talent. You stay current on the evolving AI landscape and push your teams to adopt what works.
• Organizational Leadership: Build your organization from the ground up. Hire and develop ICs, Managers, and Directors who are energized by building new things and owning outcomes. Structure teams for speed and autonomy — small, vertical, full-stack teams that own their products end-to-end.
• Delivery Excellence: Own quarterly outcome commitments for your organization. Ship on aggressive timelines without sacrificing quality. Establish lightweight processes that create accountability and predictability without slowing teams down.
• People-First Culture: Champion servant leadership, retention, and career development across your organization. Build a culture of trust, psychological safety, and high ownership. Foster an internal promotion culture and invest in growing the next generation of engineering leaders at Chainguard.
• Cross-Functional Partnership: Partner closely with Product Management, Sales, Customer Success, and other functions to ensure new products are solving real customer problems and driving business outcomes. Serve as a clear communicator of engineering progress, tradeoffs, and risks to executive stakeholders.
• Technical Direction: Provide strategic technical guidance and ensure sound architectural decisions across your teams. You don't need to write code daily, but you do need to understand deeply technical trade-offs and help teams make the right calls on build-vs-buy, infrastructure investment, and system design — especially in the context of shipping new products quickly.
• Hiring and Talent Strategy: Build a high-performance hiring engine for your organization. Attract and hire engineers who are energized by greenfield development and comfortable with ambiguity. Balance seniority with growth and cost efficiency as you scale.
• Budget and Resource Management: Own and manage the engineering budget for your organization, including headcount, infrastructure spend, and contractor resources. Make wise investment decisions in partnership with Finance and the SVP of Engineering.
• Industry Presence: Represent Chainguard externally as a thought leader in open source, cloud-native security, and engineering leadership. Build relationships and credibility in the broader engineering and security communities.

VP, Engineering

• Design and wire up repositories in Git/GitHub for controls, assets, and risk scenarios so they’re versioned, reviewable, and automation-friendly.
• Build ingest & ETL pipelines into a trust data lake (e.g., BigQuery) to pull in signals from systems across Chainguard.
• Automate control evidence collection.
• Productionize a Python risk engine, turning a working prototype into something reliable, observable, and maintainable.
• Use Python, Bash, and SQL to wrangle data, stitch systems together, and eliminate repetitive work.
• Partner with engineering teams to make governance and trust part of the platform.
• Lean on and extend AI tooling (including orchestration frameworks like LangChain or LangGraph) to speed up analysis, data work, and automation.
• Contribute to a remote-first, low-ego team culture where feedback flows freely and we optimize for outcomes, not theatrics.

Security Engineer, Governance and Trust

Support Engineer

• Own day-to-day execution of L3 engineering escalations.
• Drive structured intake, prioritization, and tracking.
• Reduce resolution time and Improve responsiveness through workflow optimisation.
• Ensure accountability and clear ownership across engineering teams.
• Lead Support Engineering initiatives with clear ownership from planning through delivery.
• Drive accountability across contributors and ensure durable adoption of program outcomes.
• Identify process gaps and implement scalable solutions to improve efficiency and predictability.
• Lead cross-functional initiatives across Engineering, Product, and GTM.
• Manage cross-team dependencies and surface any risks or blockers early.
• Drive alignment across stakeholders through asynchronous program updates.
• Support quarterly planning and roadmap tracking.
• Define and track key operational metrics.
• Highlight trends and recommend corrective actions.
• Contribute to capacity and demand planning.
• Partner closely with the Director of Technical Support to translate strategic priorities into executable initiatives.

Technical Program Manager – Technical Support Engineering

Vice President

• Recruit, develop, and retain a world-class team of enterprise sellers on time and on budget.
• Enable Regional Directors and Enterprise Account Executives to achieve key productivity metrics and growth milestones consistently
• Drive a disciplined approach to pipeline generation, leveraging field sales, marketing, channel partners, and sales development
• Define and execute a regional revenue strategy, ensuring strong execution and collaborative team selling.
• Build and maintain strong customer relationships, focusing on value realization, retention, expansion, and advocacy.
• Deliver accurate monthly and quarterly forecasting through disciplined deal inspection and forecast methodologies.
• Develop and expand strategic channel partnerships across Central and Southern Europe
• Lead weekly Regional Director forecast calls and facilitate Quarterly Business Reviews (QBRs) to track performance and execution
• Maintain forecast accuracy within +10% / -5% of quarterly and monthly targets.
• Act as Executive Sponsor on key enterprise deals, building relationships with senior stakeholders (CISO, CIO, CTO)
• Partner closely with Marketing to drive demand generation, sales enablement, and go-to-market execution

RVP, CEUR – SEUR

RVP, UKI, NEUR

Account Executive

• Define and execute sales plans for your assigned territory
• Convey value prop and product differentiators to prospects and customers
• Forecast, meet, and exceed quota
• Through a combination of inbound and outbound leads, develop and manage leads funnel
• Manage business and track opportunities through CRM and other supporting tools
• Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering
• Understand the competitive market, being familiar with competing companies and their offerings

Enterprise Account Executive

Financial Planning and Analysis

• Own the financial model
• Build, maintain, and continuously improve operating and cash flow models
• Translate strategic initiatives into scenarios (pricing, headcount, GTM changes)
• Stress-test assumptions and proactively surface risks and opportunities
• Evolve models as the business scales and changes
• Define and own core business and sales KPIs
• Build dashboards that leadership actively uses to make decisions
• Partner with Sales, Ops, and Finance to ensure metrics are accurate and actionable
• Continuously iterate on metrics that are not driving behavior or outcomes
• Analyze revenue, pipeline, sales efficiency, and unit economics
• Deliver clear insights on what’s happening, why it’s happening, and what to do next
• Proactively identify trends and issues before they show up in results
• Support high-impact ad hoc analyses tied to real business decisions
• Work closely with the Head of FP&A on strategic questions
• Bring data-backed hypotheses and perspectives
• Challenge assumptions constructively
• Help drive tradeoff decisions across growth, efficiency, and cash

Senior Manager, Customer Success Management – Commercial/Digital

Social Media and Brand Marketing Manager

Manager, Enterprise Sales Development

Senior Software Engineer

Staff Software Engineer – AI CICD

Principal Product Security Researcher

Principal Product Security Researcher

Product Security Engineer

VP, Engineering

Security Engineer, Governance and Trust

Technical Program Manager – Technical Support Engineering

RVP, CEUR – SEUR

RVP, UKI, NEUR

Enterprise Account Executive

Senior Financial Analyst