Chainguard

Events

• Plan and execute Chainguard's presence at third-party conferences, sponsored events, and owned experiences — end to end, from venue and vendor management to post-event reporting
• Manage event budgets, timelines, logistics and swag with precision and without a lot of hand-holding
• Coordinate with sales and SDR teams to drive pre-event outreach, meeting scheduling, and post-event follow-up
• Track event performance against pipeline and engagement metrics, and bring those learnings back into future planning
• Flex into other marketing programs — Swag management, Internal events, etc…
• Build and maintain relationships with key vendors, venues, and partners in the developer and security ecosystem

Strategic Events Specialist

Customer Success Manager

• Build, lead, and mentor a team of CSMs supporting Enterprise customers
• Foster a collaborative, high-performance, and customer-centric culture
• Provide coaching, performance management, and career development support
• Drive accountability through clear goals, metrics, and regular feedback
• Partner with Customer Success and cross-functional leaders to define segment-specific strategies
• Execute programs tailored to Enterprise customer needs
• Design and operationalize engagement models
• Maintain visibility into adoption, health scores, and engagement metrics across the portfolio
• Guide the team in identifying churn risks and expansion opportunities
• Drive proactive outreach and intervention based on data insights
• Ensure strong stakeholder relationships across Enterprise accounts

Senior Manager, Customer Success Management – Enterprise/EMEA

Full-stack Engineer

• Operate and develop the Elastic Build service, our Kubernetes + GitHub + Cloud Run pipeline that converts package specifications into real downloadable artifacts, improving reliability, performance, resource usage, and multi-architecture support.
• Maintain and improve Melange, our package build tool, with a focus on usability, testing, patch management, and observability. Melange is largely feature-complete; the work here is hardening and instrumentation, not feature addition.
• Design and build automation for rebuild and review workflows — keeping a human in the approval chain while removing every step that can be automated. Support shared library transitions using build-time and runtime dependency analysis.
• Build monitoring, dashboards, and alerting. Create automated responses to common failure modes so human attention is reserved for novel problems.
• Define and deliver a roadmap for build and update services within the OS team.
• Document systems thoroughly and reduce single points of knowledge.
• Contribute to distro-level package updates and help keep Chainguard OS up-to-date and secure.

Senior Software Engineer – Guarded OS

Manager

• Lead the annual review of compensation bands, benchmarking against market data (Radford/Pave) and providing recommendations to the business.
• Own and drive the annual Radford compensation survey submission and data output analysis.
• Own compensation planning cycles end-to-end, including bonus and merit cycles, using Pave and/or Workday.
• Partner with Recruiting/PBPs to deliver consistent, competitive offer recommendations and serve as a compensation advisor throughout the candidate lifecycle.
• Support global expansion efforts by establishing competitive, compliant compensation structures across all jurisdictions in which we operate.
• Collaborate with the HRIS team to migrate compensation data from spreadsheets into Workday, improving data integrity and accessibility.
• In your first 90 days, you will assess existing compensation bands, support the Radford survey submission, and build relationships with key stakeholders across PBPs, Finance, and Recruiting.

Compensation Manager

Account Executive

• Define and execute sales plans for your assigned territory
• Convey value prop and product differentiators to prospects and customers
• Forecast, meet, and exceed quota
• Through a combination of inbound and outbound leads, develop and manage leads funnel
• Manage business and track opportunities through CRM and other supporting tools
• Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering
• Understand the competitive market, being familiar with competing companies and their offerings

SMB Account Executive

Enterprise Account Executive

Backend Engineer

• Own architecture and direction for .NET ecosystem infrastructure, enabling secure, reproducible build, test, and distribution workflows for .NET libraries and SDKs.
• Design and maintain automation for building, updating, validating, and publishing .NET artifacts (NuGet packages), including vulnerability scanning, remediation, SBOMs, and provenance.
• Build internal developer tools (dotnet build and MSBuild tasks/targets, NuGet tooling, CLIs, code generators) that improve how we build and maintain .NET packages at scale.
• Integrate deeply with dotnet projects, NuGet, and artifact repositories, solving complex dependency and version-resolution issues in large codebases and mono-repos.
• Collaborate with product and engineering leadership to shape the .NET libraries roadmap and deliver on key business outcomes for Chainguard Libraries.
• Mentor and unblock other engineers through design reviews, documentation, and hands-on debugging of build and infrastructure issues.
• Partner with Platform, Delivery, Sustaining, and Security to ensure .NET pipelines and services meet reliability and security expectations.

Staff Software Engineer, .NET

• Own architecture and direction for .NET ecosystem infrastructure, enabling secure, reproducible build, test, and distribution workflows for .NET libraries and SDKs.
• Design and maintain automation for building, updating, validating, and publishing .NET artifacts (NuGet packages), including vulnerability scanning, remediation, SBOMs, and provenance.
• Build internal developer tools (MSBuild tasks/targets, NuGet tooling, CLIs, code generators) that improve how we build and maintain .NET packages at scale.
• Integrate deeply with MSBuild, NuGet, and artifact repositories, solving complex dependency and version-resolution issues in large codebases and mono-repos.
• Collaborate with product and engineering leadership to shape the .NET libraries roadmap and deliver on key business outcomes for Chainguard Libraries.
• Mentor and unblock other engineers through design reviews, documentation, and hands-on debugging of build and infrastructure issues.
• Partner with Platform, Delivery, Sustaining, and Security teams to ensure .NET pipelines and services meet reliability and security expectations.

Senior Software Engineer, .NET

Marketing Operations

• Build and maintain marketing dashboards and pipelines, covering pipeline pacing, attribution, and segment and channel level performance across MQL, SAL, SQL, and pipeline $
• Partner with Sales Ops on goal tracking, lead flow, and segmentation
• Define attribution frameworks and data models that make marketing performance clear and defensible
• Identify high-friction, repetitive processes across the marketing team and design agentic solutions that reduce manual effort and speed up execution
• Partner with marketers to understand their workflows, then build tools and automations they'll actually use
• Create and document reusable agent templates and playbooks so the team can spin up new automations independently over time
• Assist with core marketing tools Hubspot, CRM integrations, intent tools, and lead routing
• Run AI enablement for the marketing team: workshops, playbooks, and hands-on coaching

Marketing Operations, AI Specialist

Solutions Engineer

• Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization
• Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth
• Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience
• Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build
• Maintain appropriate account level architecture and share best practices and lessons learned across the organization
• Be a team player - collaborate, teach, and learn from the Chainguard team

Senior Solutions Architect – East

Product Manager

• Drive the strategy, roadmap and—most importantly—ship great products that streamline how developers adopt and build on the Chainguard platform.
• Build a developer-first platform that supports integrations and partner growth.
• Lead projects from ideation through launch and beyond, iteratively unlocking new customers and improving the product while overseeing maintenance and support.
• Gather and respond to quantitative and qualitative data and feedback, measuring the effectiveness of your team’s efforts and changing direction when required.
• Work collaboratively with Engineering, Partnerships, Product Marketing, UX, and other cross-functional teams, ensuring that our product can be easily adopted by developers and security practitioners alike. Navigate cross-functional environments with clarity and influence.
• Represent Chainguard externally wherever needed, including meetings with customers and prospects, partners, and industry analysts.

Director, Product Management – Self-Serve, Platform

• As a Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our Enterprise customers.
• You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption.
• In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers.
• You are their day-to-day contact, building relationships with customers and driving outcomes, adoption, and delivering time-to-value.
• Customer Onboarding: Lead the technical onboarding process for new customers.
• Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams.
• Issue Management: Collaborate with Technical Support and Customer Engineering teams to ensure timely resolution to customer issues.
• Product Expertise: Develop hands-on technical knowledge of Chainguard and stay up-to-date with industry trends, new features, and best practices so you can help customers optimize their use of Chainguard.
• Training & Education: Collaborate with customers and our Edu team to ensure customers are educated on product features, best practices, and security principles.
• Account Management: Develop relationships with multiple levels of customer stakeholders from technicians to CISOs. Work closely with sales teams to identify the best path to renew and expand customers while minimizing churn risks.

Senior Customer Success Manager – Enterprise

• Customer Onboarding: Lead the technical onboarding process for new customers. Partner with customers, pre-sales, and post-sales teams to understand requirements, goals, and challenges to formulate an onboarding plan.
• Customer Advocacy: Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams.  This means being a team player and having strong collaboration skills - this role must align with many different internal teams, influence them to act toward customer needs.
• Issue Management: Collaborate with Technical Support and Customer Engineering teams to ensure timely resolution to customer issues.
• Product Expertise: Develop hands-on technical knowledge of Chainguard and stay up-to-date with industry trends, new features, and best practices so you can help customers optimize their use of Chainguard.
• Training & Education: Collaborate with customers and our Edu team to ensure customers are educated on product features, best practices, and security principles.
• Account Management: Develop relationships with multiple levels of customer stakeholders from technicians to CISOs. Work closely with sales teams to identify the best path to renew and expand customers while minimizing churn risks.

Senior Customer Success Manager – Federal

Senior Solutions Architect – Central, Professional Services

Analyst

• Serve as the go-to partner for global Account Executives, delivering end-to-end quote-to-signature support
• Create quotes, manage pricing approvals, generate order forms, and ensure clean opportunity closure
• Keep deals moving with urgency by proactively resolving blockers
• Support and evolve CPQ and CLM systems to scale with business needs
• Maintain high standards of data integrity across Salesforce
• Document and refine processes to drive consistency, clarity, and efficiency