Manager

• Assist in managing a portfolio of API trading partners
• Support performance tracking and alignment with CFC’s digital distribution objectives
• Help maintain collaborative relationships with partner contacts
• Support the preparation and review of partner performance reports
• Support the onboarding process for new CFC products and brokers within partner platforms
• Work with the Digital Relationships Leader to ensure CFC products are accurately represented
• Assist in monitoring and analyzing key trading metrics across partner platforms
• Contribute to identifying trends and opportunities to improve trading performance
• Participate in training and development opportunities

Digital Relationships Manager

• Collaborating with HR and senior leaders to develop frameworks that strengthen the link between performance and reward, offering clear, expert guidance on benchmarking, reward structures and job grading.
• Manage the full breadth of benefits offering, working closely with providers and brokers to ensure schemes remain cost‑effective, consistent, and supportive of employee wellbeing across both the UK and international locations.
• Run the annual compensation review cycle end‑to‑end, ensuring robust moderation, fair outcomes, and a smooth process through systems.

Reward & Benefits Manager

Procurement

• As a Procurement Analyst, you will support CFC's procurement and outsourcing initiatives by analysing data, managing supplier information, and assisting with procurement activities. You will collaborate with internal stakeholders and suppliers to optimize processes, support cost-saving initiatives, and ensure compliance with organizational standards. Your analytical skills and attention to detail will play a crucial role in driving efficiency, governance, and value across procurement operations.

Procurement Analyst

Risk

• Taking ownership of our GRC tool (currently Decision Focus), including configuration, access and ongoing optimisation
• Ensuring risk data is accurate, up to date and useful, and turning that into clear, practical reporting
• Supporting the capture, tracking and oversight of risk events, including escalation and remediation
• Managing action tracking to drive accountability and follow-through
• Working closely with first and second line teams to maintain strong oversight of risks and controls
• Supporting the delivery of the Risk Plan and contributing to ongoing improvements in how we operate
• Partnering with stakeholders to ensure controls are well designed and working effectively in practice
• Supporting risk reporting cycles and the development of insight-led outputs
• Helping manage the Group’s policy framework, including renewals and annual attestations
• Supporting the development of risk appetite reporting, including KRIs and tolerance metrics
• Delivering training and guidance to help build a consistent and embedded risk culture

Risk Analyst

• Support the delivery of robust product governance and customer outcomes oversight across the business
• Ensure products meet regulatory expectations and deliver fair value to customers
• Contribute to annual conduct risk assessments for new and renewal business
• Collaborate with stakeholders to support governance activities and escalate issues as needed
• Assist in reviewing fair value assessments to ensure periodic product reviews aligned with the Product Governance Framework and FCA requirements
• Help identify and escalate material findings and recommended actions to the Product Oversight Forum
• Maintain and update product governance documentation and frameworks
• Support internal and external audit requests related to product governance
• Coordinate governance forums and committee meetings, including agendas, minutes, and action tracking
• Collate and analyse MI to evaluate product performance
• Contribute to developing dashboards and reporting tools for customer outcomes
• Maintain team documentation and track actions
• Attend relevant meetings, forums, and committees to contribute to governance discussions
• Support the continued embedding of product governance, conduct risk, and regulatory requirements

Product Governance Analyst

Infrastructure Engineer

• The Platform Operations Team plays a critical role in maintaining and advancing CFC’s core technology infrastructure.
• You will work across a broad range of enterprise technologies to ensure stability, performance, and continuous improvement of our platforms.
• Key areas of responsibility include: Network architecture and operations across LAN, WAN, and Wi‑Fi environments, Provisioning and supporting hybrid infrastructure (on‑premises, cloud, and mixed environments), Server and storage management, Administration of virtualization and containerization platforms, Operating system patching and lifecycle management, Managing backup and restore services, Supporting disaster recovery and business continuity planning (BCP), Delivering secure remote access and VPN services.

Infrastructure Operations Engineer

Recruitment

• Partner closely with hiring managers to define role requirements, sourcing strategies and interview processes
• Proactively source and engage top talent through direct outreach, referrals and agency partnerships
• Deliver a consistent, high-quality and engaging interview experience
• Lead the offer and closing process, securing top candidates in a competitive market
• Contribute to the US onboarding journey, ensuring a seamless and engaging experience from offer through to early integration
• Coordinate pre-boarding activities, including documentation, systems access and stakeholder engagement
• Act as a key point of contact for new joiners, supporting their transition into CFC
• Maintain accurate recruitment data and ensure compliance with US & Canadian employment practices
• Continuously review and improve recruitment and onboarding processes to enhance efficiency and experience
• Build strong relationships across the business, acting as a trusted advisor on hiring best practice

Talent Acquisition Partner

Accounts Payable

• Assist with multi-currency settlements to suppliers in line with payment terms
• Process invoices in a timely and efficient manner, including matching purchase orders
• Ensure new supplier checks are carried out in line with the Group’s policy
• Maintain SAP Concur employee expenses, ensuring audit checks are performed
• Assist with internal, interim and year end audits
• Run weekly aged reports for Accounts Receivable & Payables
• Production of various ad hoc analyses for decision support
• Development and documentation of internal controls and processes

Accounts Payable and Receivable Assistant

Underwriter

• Lead and grow US Corporate Professions portfolio across the West Coast
• Shape and deliver underwriting strategy
• Drive profitable growth and build high-performing teams
• Balance strategic oversight with hands-on leadership
• Monitor performance against budgets, KPIs, and service levels
• Represent CFC with brokers and capacity partners
• Support binder renewals and contribute to product development
• Coach and develop underwriters and leaders

Underwriting Manager

• In this role, you’ll balance strategic oversight with hands-on leadership.
• You’ll work closely with the Head of US Corporate Professions and global underwriting leadership to help set portfolio direction, support the P&L process and contribute to annual planning.
• Using data and insight, you’ll monitor performance against budgets, KPIs and service levels, stepping in early where performance needs attention.
• Externally, you’ll represent CFC with brokers and capacity partners, helping to strengthen existing relationships and develop new ones.
• You’ll support binder renewals, contribute to product development and play an active role in positioning CFC as a leading provider within US Corporate Professions.
• People leadership is central to this role.
• You’ll coach and develop underwriters and leaders, embed strong underwriting discipline and create a culture of ownership, performance and continuous learning – all while living and promoting CFC’s values.

Claims Specialist

• Handling a portfolio of Transaction Liability claims (including complex, high-value matters) from first notification through to settlement
• Analyse policy coverage, transaction documentation, and claim submissions to assess liability and quantum
• Instruct and collaborate with external advisers (including legal counsel, accountants, and other experts) as required
• Engage directly with insureds, brokers, and their advisers, maintaining clear, professional, and commercially balanced communication
• Identify coverage issues, disputes, and potential fraud indicators, escalating appropriately
• Ensure claims handling complies with internal controls, delegated authority levels, and applicable regulatory requirements
• Contribute to internal reporting, reserving discussions, and claims insights to support underwriting and portfolio management
• Support continuous improvement by sharing lessons learned and market trends with underwriting and claims colleagues

Claims Specialist, Transactional Liability

• Support the end to end underwriting process, logging and processing submissions on CFC’s underwriting system.
• Work closely with CFC underwriters and develop relationships with internal and external stakeholders.
• Develop a thorough understanding of CFC’s workflow processes and systems.
• Providing excellent administrative support to underwriting teams to ensure target turnaround times are met.
• Managing the underwriting central inboxes and logging new and renewal submissions.
• Preparing various activity reports and spreadsheets as directed.
• Administering the department diary, including chasing outstanding items such as subjectivities and renewal business.
• Answering incoming calls and fielding queries as appropriate.
• Performing general ad-hoc administrative duties as required.

Underwriting Assistant – Technology

Financial Planning and Analysis

• Prepare and coordinate CFC MI reporting packs, ensuring timely delivery of accurate financial insights and operational drivers.
• Produce and contribute to CFC and Group Board Packs, providing clear, concise financial summaries with supporting analytics.
• Deliver high-quality variance analysis, commentary, and visual insights tailored to senior leadership, with specific focus on CFC portfolio performance and key movements.
• Conduct deep-dive reviews into CFC technical balances, ratios, trends, and operational performance indicators to identify emerging risks, opportunities, and control issues.
• Ensure reconciliation differences are investigated, resolved, and documented in line with control expectations, with clear ownership and root-cause analysis for CFC processes and data flows.
• Support ongoing enhancements to CFC finance processes, control frameworks, and documentation standards, including automation and standardisation of reconciliations and MI.
• Work closely with the Service Company team and CFC Operations to ensure alignment and accuracy of CFC financial results, data inputs, and reporting timelines.
• Partner regularly with CFC actuarial, claims, underwriting, and FP&A teams to validate assumptions, explain movements, and improve understanding of financial impacts.
• Provide clear explanations of CFC financial movements to both finance and non-finance stakeholders, translating technical accounting outcomes into business drivers.
• Support internal and external audits (and ad hoc queries) with timely, accurate responses and high-quality supporting documentation for CFC balances and processes.

Senior Financial Accountant

• Maintain and improve the financial controls framework (e.g., risk & control matrices, process narratives, control registers).
• Support period-end close controls, including review of journals, reconciliations, and key estimates (as applicable).
• Oversee balance sheet integrity through strong reconciliation governance, ageing analysis, and action tracking.
• Test and monitor controls (design and operating effectiveness), document outcomes, and agree remediation with control owners.
• Lead remediation of control deficiencies, including root-cause analysis and sustainable corrective actions.
• Drive standardisation and process improvement across Record-to-Report and related finance processes.
• Provide controls guidance and training to Finance and budget holders to promote a strong risk and compliance culture.
• Support internal and external audit activity (walkthroughs, evidence collation, and action follow-up).
• Support new initiatives and system changes by assessing control impacts and embedding appropriate controls (including UAT support where relevant).

Financial Controls Accountant

• Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance with binding authority SLAs & claims handling agreements, with adherence to Treating Customers Fairly (TCF) and Conduct Risk.
• Proactively handle claims in accordance with CFC Claims Best Practices from first notification of loss (FNOL) to settlement (including coverage, legal liability and quantum analysis) within the scope of CFC’s delegated authorities.
• Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
• Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage.
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
• Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes and relevant attorney/adjuster guidelines.
• General claims administrative duties such as electronic file management filing and payment requests, and the production of management information.
• Support to the Emerging Risks Claims Manager, the Claims Director and claims team on an ongoing basis; and working closely with underwriters, attending underwriting meetings as appropriate, providing feedback on claims issues/trends to the Underwriting and Products teams concerning the development of CFC’s products and wordings.
• Identify and escalate claims related issues to direct line reports including the Emerging Risks Claims Manager and the Claims Director where necessary.

Digital Relationships Manager

Reward & Benefits Manager

Procurement Analyst

Risk Analyst

Product Governance Analyst

Infrastructure Operations Engineer

Talent Acquisition Partner

Accounts Payable and Receivable Assistant

Underwriting Manager

Underwriting Manager

Claims Specialist, Transactional Liability

Underwriting Assistant – Technology

Senior Financial Accountant

Financial Controls Accountant

Senior Claims Adjuster – Emerging Risks