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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and a user-focused mindset to gather and document requirements, user stories, and process improvements. Collaborates effectively with stakeholders and cross-functional teams to support Agile product development and continuous improvement.
Highest-signal resume keywords
User Journey MappingAgile Delivery ProcessesStakeholder ManagementRequirements GatheringAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User StoriesAcceptance CriteriaProcess ImprovementsBacklog RefinementSprint Planning
Soft Skills
Communication SkillsProactive LearningRelationship Building
Industry Keywords
Product AnalystBusiness AnalystProduct DevelopmentUser-Focused ApproachContinuous Product Improvement
About the role
Key responsibilities & impact- Understand user needs, business challenges, and opportunities through research and stakeholder engagement.
- Map user journeys and workflows to identify pain points and improvement opportunities.
- Support product strategy, roadmap planning, and prioritisation alongside the Product Lead.
- Translate requirements into clear user stories and acceptance criteria.
- Collaborate with designers, engineers, and testers throughout the product lifecycle.
- Support backlog refinement, sprint planning, and Agile delivery processes.
- Build strong relationships with stakeholders across underwriting, operations, and technology.
- Support testing, launches, and ongoing product improvement through feedback and performance analysis.
- Champion a user-focused approach and contribute to continuous product and team development.
Requirements
What you’ll need- Experience in a Product Analyst, Business Analyst, Product, Operations, or similar role.
- Strong analytical and problem-solving skills.
- Experience gathering and documenting requirements, user stories, or process improvements.
- Excellent stakeholder management and communication skills.
- A user-focused mindset and passion for building great products.
- An interest in Agile ways of working and product development.
- A proactive approach to learning and developing a career in product management.
Benefits
Comp & perks- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.