Claims Specialist – Cyber

CFC

Claims Specialist managing cyber claims for CFC's global claims team. Collaborating with various stakeholders to ensure high-quality claims service.

Posted 7/14/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in handling insurance claims with a focus on cyber claims, ensuring compliance with US insurance requirements and effective management of complex, multi-party claims. Strong skills in policy interpretation, financial loss assessment, and claims management systems are essential.

Highest-signal resume keywords

Insurance Claims HandlingComplex Multi-Party Claims ManagementUS Insurance Claims RequirementsPolicy Interpretation and Coverage AnalysisClaims Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingFinancial Loss AssessmentCausation AnalysisClaims ReservingThird Party Recovery Identification

Soft Skills

Customer ServiceRelationship ManagementPrioritizationCommunication

Tools & Technologies

Claims Management Systems

Industry Keywords

Cyber InsuranceClaims LeakageGovernance FrameworksFair Claims PracticesAudit Expectations

About the role

Key responsibilities & impact

Proactively handle a cross-section of cyber claims on behalf of CFC from first notification of loss to settlement.
Foster good relationships with policyholders, brokers and drive excellent customer service.
Actively work with a panel of response vendors during claims incidents.
Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes.
General claims administrative duties such as electronic file management filing and payment requests, and the production of management information.
Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.
Identify and escalate claims related issues to line manager where necessary.

Requirements

What you’ll need

Experience handling insurance claims (Cyber is desirable, but not essential)
Experience handling complex, multi-party claims and managing external advisers
Working knowledge of US insurance claims handling requirements, including fair claims practices
Experience operating within defined claims authorities, governance frameworks, and audit expectations
Strong policy interpretation and coverage analysis skills
Ability to assess financial loss and causation, including reviewing transaction documentation and financial information
Confidence using claims management systems, producing clear written analyses, and making recommendations

Benefits

Comp & perks

Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.