Certa.ai

Account Executive

• Own the account plan: Develop a corporate account plan for each assigned account and drive its execution, coordinating with pre-sales and other resources for strategic alignment.
• Build pipeline & close: Prospect, build pipeline, and sell Certa's solutions to net-new corporate accounts while growing revenue across segments and verticals - consistently exceeding annual sales targets.
• Strategize & prioritize: Develop strategy for prioritizing, targeting, and closing key opportunities, including within emerging markets.
• Engage executives: Develop and deliver world-class executive sales proposals, and build strong relationships with C-level and senior executives.
• Know the platform: Become an expert in Certa's platform and targeted use cases.
• Forecast & represent the customer: Maintain accurate, timely pipeline and forecast data, and serve as the customer's voice within Certa to influence GTM enhancements and innovations.

Vice President

• Build a unified delivery model: Stand up a single PS operating model - repeatable methodology, resourcing, utilization and margin discipline, quality gates, and clear ownership across delivery, EM, and AI-enabled implementation - unifying the EMEA and US regions under one framework while preserving regional accountability.
• Own escalations & commercial discipline: Be the senior, decisive presence on escalation calls, taking the heat off ICs, and bring commercial backbone to delivery - scoping and charging for change appropriately and holding the line without damaging relationships.
• Build EM excellence: Give engagement managers the leadership layer they lack — standardization, a coaching cadence, and a durable EM operating standard that sticks where earlier, part-time efforts didn't.
• Formalize partner delivery: Define how Certa delivers with partners (e.g., Sayari and others) - what each side owns, SOWs, change orders, and new-business tracking - while keeping relationship ownership with the relationship owner and ensuring quality across every partner-led engagement.
• Govern the Managed Services transition: Partner with the Managed Services operational owner to govern the PS-to-MS handoff post-go-live, with pricing discipline, a clear handoff protocol, and safeguards against MS being offered as a concession on distressed accounts.
• Surface expansion & design with data: Build a light-touch process for surfacing expansion signals early and routing them to Sales/CSM, and use real delivery data (including utilization) to drive organizational design, SOW recalibration, and decisions on where the team should grow or become more efficient.

Vice President, Professional Services

Full-stack Engineer

• Design and implement scalable API integration frameworks (legacy, GraphQL, or REST) that connect customer systems with our services, including reusable frameworks and components.
• Work with customers to understand their use cases and translate them into effective integration solutions.
• Create detailed technical specifications and integration documentation.
• Optimize integrations for reliability, performance, and ease of maintenance.

Software Engineer – Partner Engineering

Frontend Engineer

• Design and build large-scale, enterprise-grade front-end applications in React and TypeScript
• Build, scale, and maintain Certa's design system
• Improve rendering and delivery performance across our front-end applications
• Set up and refine frontend tooling (bundling, linting, testing, releasing)
• Write automated tests to keep quality high
• Mentor mid-level and junior engineers
• Collaborate with product, design, and engineering in an Agile, remote environment

Senior Frontend Engineer

Manager

• Own the project plan across all phases
• Proactively identify delivery risks and escalate with clear remediation plans
• Run structured, action-oriented project governance
• Serve as the primary contact for client stakeholders
• Run effective status meetings with clear agendas and named owners
• Contribute to PM templates, playbooks, and engagement frameworks

Engagement Manager

• Own delivery end-to-end:
• Manage risk & scope:
• Run governance:
• Lead client relationships:
• Drive satisfaction:
• Improve the practice:

• Own the project plan across all phases - kick-off, discovery, design, UAT, go-live, and handover.
• Proactively identify delivery risks and escalate with clear remediation plans.
• Run structured, action-oriented project governance.
• Serve as the primary contact for client stakeholders at operational and senior levels.
• Run effective status meetings with clear agendas and named owners.
• Contribute to PM templates, playbooks, and engagement frameworks across EMEA PS.

Financial Planning and Analysis

• Own financial strategy: Set and drive Certa's financial strategy and long-range plan, aligning capital allocation and investment with company goals, and serving as a strategic thought partner to the CEO and leadership team.
• Lead fundraising & investor relations: Lead future financing rounds (Series C and beyond), manage relationships with investors and the board, and prepare board materials, models, and narratives that build confidence in the plan.
• Drive FP&A and SaaS metrics: Own budgeting, forecasting, and scenario planning, and instrument the SaaS metrics that matter (ARR, net revenue retention, CAC payback, magic number, burn, and runway) to guide decisions and protect efficient growth.
• Run accounting, controls & compliance: Own accounting operations, revenue recognition (ASC 606), tax, treasury, audit, and a strong internal-control environment across a global, multi-entity organization.
• Build the finance function: Hire, mentor, and scale a high-performing finance and accounting team, and implement the systems and processes to support the next phase of growth - including eventual IPO readiness.
• Partner across the business: Work with GTM, Product, and People teams on pricing, unit economics, headcount planning, and operational rigor, and lead strategic initiatives such as M&A or new market entry as they arise.

Account Executive

Vice President, Professional Services

Software Engineer – Partner Engineering

Senior Frontend Engineer

Engagement Manager

Engagement Manager

Engagement Manager

Chief Financial Officer – CFO