Engagement Manager

Certa.ai

Engagement Manager responsible for leading project lifecycles from kick-off to handover for Certa's AI-first platform. Collaborating with cross-functional teams to ensure client satisfaction and delivery excellence.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end project management and delivery leadership within enterprise SaaS environments, with a strong focus on risk management, client relationship building, and governance. Proficient in full-cycle SaaS implementations and vendor management, ensuring effective change control and commercial awareness.

Highest-signal resume keywords

Project ManagementSaaS ImplementationVendor ManagementRisk ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementSaaS ImplementationChange ControlScope ManagementRisk Assessment

Soft Skills

ProactiveHighly Organized

Tools & Technologies

Certa Product Knowledge

Industry Keywords

Enterprise SaaSManagement ConsultancyProfessional ServicesTPRMGRC

About the role

Key responsibilities & impact

Own delivery end-to-end:
Manage risk & scope:
Run governance:
Lead client relationships:
Drive satisfaction:
Improve the practice:

Requirements

What you’ll need

4+ years in project management, engagement management, or delivery leadership within enterprise SaaS, management consultancy, or professional services.
Background in TPRM, vendor management, procurement, GRC, or a related domain.
Proven full-cycle SaaS implementations at complex enterprise clients (kick-off to handover).
Able to identify scope creep, enforce change control, and articulate the commercial implications.
Enough Certa product knowledge to understand workflows, configuration, and integrations.
Thrives in fast-paced, ambiguous, high-growth environments; proactive, highly organized.

Benefits

Comp & perks

Top of market salary + bonuses and equity
49 days paid time off
PTO, full benefits, retirement and wellness plans.
Professional development support, remote workspace setup bonus.
Annual company offsites in exciting locations around the world