Engagement Manager

Certa.ai

Engagement Manager responsible for project lifecycle from kick-off to handover in enterprise SaaS. Collaborating with clients and managing delivery risks to ensure project success.

Posted 7/28/2026full-time🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and delivery leadership, with a strong focus on full-cycle SaaS implementations and risk management. Proficient in stakeholder engagement and governance within fast-paced environments.

Highest-signal resume keywords

Project ManagementSaaS ImplementationsStakeholder EngagementRisk ManagementVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningChange ControlScope ManagementDelivery LeadershipEngagement Management

Soft Skills

ProactiveHighly OrganizedEffective Communication

Tools & Technologies

Certa Product KnowledgePM TemplatesEngagement Frameworks

Industry Keywords

Enterprise SaaSManagement ConsultancyProfessional ServicesTPRMGRC

About the role

Key responsibilities & impact

Own the project plan across all phases - kick-off, discovery, design, UAT, go-live, and handover.
Proactively identify delivery risks and escalate with clear remediation plans.
Run structured, action-oriented project governance.
Serve as the primary contact for client stakeholders at operational and senior levels.
Run effective status meetings with clear agendas and named owners.
Contribute to PM templates, playbooks, and engagement frameworks across EMEA PS.

Requirements

What you’ll need

4+ years in project management, engagement management, or delivery leadership within enterprise SaaS, management consultancy, or professional services.
Background in TPRM, vendor management, procurement, GRC, or a related domain.
Proven full-cycle SaaS implementations at complex enterprise clients (kick-off to handover).
Able to identify scope creep, enforce change control, and articulate the commercial implications of delivery decisions.
Enough Certa product knowledge to understand how workflows, configuration, and integrations fit together.
Thrives in fast-paced, ambiguous, high-growth environments; proactive, highly organized, and able to manage multiple concurrent engagements.

Benefits

Comp & perks

Top of market salary + bonuses and equity
49 days paid time off
PTO, full benefits, retirement and wellness plans.
Professional development support, remote workspace setup bonus.
Annual company offsites in exciting locations around the world