Project Manager

• Govern project budgets, timelines, risks, assumptions, scope changes, issues and dependencies; report out to clients and team members
• Plan, schedule, document and manage activities throughout cloud consulting engagements as a billable project manager
• Lead consulting sessions with Delivery team to understand challenges, technical needs, and customer requirements
• Document and present recommendations to customers, including senior leadership
• Manage comprehensive project plans and validate requested deliverables, resource requirements, internal goals, client priorities and milestones
• Control and analyze project finances by ensuring project funding is secured and documented and creating cost estimates that are aligned with resource requirements
• Coordinate relationships with customers and vendors to identify problems, create solutions, and implement efficiency improvements
• Manage scope changes and customer expectations through the change order process
• Work with Mission Cloud service delivery leadership and sales resources to scope work efforts for project services

Senior Project Manager

Compliance

• Support CDW’s Global Information Security organization in maintaining continuous compliance with Cybersecurity Maturity Model Certification (CMMC), NIST 800‑171, and related government security requirements.
• Perform detailed technical, documentation, and evidence‑gathering activities to support assessments, audits, and system onboarding.
• Develop remediation plans, validate control execution, document system architectures and connections, review contractual security requirements, and ensure accurate compliance records in the GRC platform.
• Work with control owners to ensure timely execution and effectiveness of controls.
• Conduct interviews for security controls and collect objective evidence for compliance assessment.
• Develop and update Operational Plan of Action (OPA) to address gaps and compliance issues.
• Remediate findings, track progress, and reassess post-remediation.
• Draft, update, and finalize System Security Plan (SSP) for systems in scope and new systems under evaluation.
• Use the GRC platform to manage controls effectiveness status, documentation, and evidence.
• Update or create policies and procedures to support compliance.
• Develop detailed architecture and data flow diagrams for all in-scope systems.
• Review and document all connections (APIs, ports, protocols, services) for in-scope systems and physical locations.
• Identify and document all external and cloud service providers associated with in-scope environments.
• Review Government contracts and RFPs to identify obligations, assess feasibility, and ensure security requirements are met before commitment.
• Independently review and revise information security clauses in customer and vendor contractual agreements to ensure compliance with company policies.
• Perform other work as assigned to support overall Security Risk Management team objectives.

Senior GRC Consultant

• Lead enterprise implementation projects involving multiple workstreams, geographies, and third-party partners.
• Develop, present, and maintain detailed enterprise-level program plans, roadmaps, financials, and executive dashboards.
• Facilitate executive steering committees, ensuring transparent communication of status, risks, issues, and financial performance.
• Anticipate and manage interdependencies across technical, operational, and business teams to ensure project success.
• Negotiate and manage scope changes with executive sponsors, ensuring proper documentation, financial impact analysis, and change order processing.
• Ensure strict compliance with regulatory, contractual, and industry requirements in delivery.
• Codify lessons learned and contribute to the PMO’s strategic evolution.
• Act as a trusted advisor to clients and represent Mission Cloud/CDW in strategic forums.

Senior Project Manager, ENT

Executive Assistant

• Provide high-level administrative support to multiple leaders and team members
• Manage leaders’ calendars and scheduling, including all internal and external meetings
• Plan all aspects of leaders’ travel
• Assist with Board meeting planning, including travel and event planning, calendaring, and execution of meetings
• Assist Governance and Securities teams with ongoing projects
• Assist the Global Business Resilience team with requests for proposal, meeting planning, project management of multiple projects, reporting
• Coordinate on team and department initiatives regarding AI
• Coordinate and lead preparation for all team meetings
• Process expense reports, requisitions and new hire needs
• Effectively interact with all internal and external stakeholders
• Interact with Board members and executives on a regular basis
• Assist with other projects for the Corporate Secretary’s Office and other Legal Team members as needed

Executive Assistant – Governance/Resilience Coordinator

• Manage executive’s calendar and scheduling, including all internal and external meetings
• Plan all aspects of Executive’s travel
• Coordinate and lead preparation for all Senior Leadership meetings, including but not limited to: securing meeting location, travel, accommodations, catering, equipment/supplies, etc.
• Collate briefing documents for Executive meetings, including drafting, preparing, and proofreading letters, memos, reports, spreadsheets, charts and presentations
• Process expense reports, requisitions and new hire needs
• Assists with special projects which may include research or specific personnel and organizational development initiatives
• Effectively interact with all stakeholders including internal and external customers, developing collaborative relationships across CDW to ensure positive results
• Arrange all aspects of department gatherings (location, set-up, food, and activities)
• Create professional PowerPoint presentations
• Enter all invoices and create PO’s to ensure timely payment to Vendors
• Field incoming phone calls, follow-up and resolve appropriately
• Maintain a variety of department lists, as well as department and senior level organizational charts
• Handle time-clock issues for the department.

Executive Assistant, Cloud

Sales

• Contribute to strategic projects that impact our sales organization
• Research new and inactive accounts to uncover opportunities
• Develop skills in building rapport with customers through outbound phone calls
• Shadow experienced sellers and collaborate on targeted campaigns
• Partner with mentors and buddies to sharpen sales and professional skills
• Analyze segment-specific data to support territory optimization
• Engage with vendor partners and cross-functional teams to understand CDW’s business model

Sales Internship Program

Consultant

• Deliver compelling presentations virtually and in person that showcase the value proposition of Google Workspace for Education and their paid offerings such as Standard, T&L, Plus and Gemini.
• Traveling within North America to deliver in-person training and presentations at customer locations, partner locations and conferences.
• Design and develop content and presentations to promote ChromeOS and Google Workspace in Education solutions.
• Create compelling value propositions and use cases tailored to the specific needs of different educational stakeholders (e.g., schools, teachers, students).
• Build strong relationships with key decision-makers in the education sector, including school administrators, curriculum directors, technology leaders and policymakers.
• Stay up-to-date on Google Workspace for Education changes and the latest trends and innovations in the education technology landscape especially AI,security and learning tools.
• Maintaining and updating relevant certifications.
• Submit conference sessions and speak at Education industry conferences such as ISTE, Educause etc.
• Reporting and tracking key team metrics that contribute to the success of team goals.
• Provide technical expertise for customers to support pre-sales processes.
• Address all product-related queries in a timely and efficient manner.
• Outline and explain CDW Education services to customers and convey value propositions.
• Identify customer training opportunities, communication, hosting and logistics.

Principal Consultant – HI

• Create and deliver training throughout the US to deliver high-energy, in-person workshops and conference sessions
• Lead engaging virtual training sessions to Education IT Admins on a wide variety of technologies, including Google Workspace for Education Admin Console, Google Cloud Directory Sync, Google Education Plus, Standard and Teaching/Learning upgrade, and more
• Create deep-dive training for specialized certifications, including Admin Levels 1 & 2, Security Specialist, Chrome Specialist, and Data Control Specialist
• Help K-12 leaders navigate the era of Generative AI by leading workshops on Gemini for K-12, focusing on secure deployment and administrative controls
• Present the value of CDW Amplified for Education Audit, trainings, and other services
• Discover, analyze and identify customer requirements
• Assist account manager in customer engagement strategy
• Work with a team of technicians to provide support and troubleshooting
• Counsel customer and internal teams on Google Workspace for Education configuration and deployment specifics
• Act as a contributing member on the Updates & Analysis Team
• Stay current on Google Workspace for Education changes and modifications
• Work to support customers as needed if escalated from the support team

Education Consultant – Technology

Account Manager

• Support Sales Professionals with day to day tasks such as creating quotes, processing orders, and managing bids.
• Prepare customer quotes and product configurations using CDW tools and resources.
• Process sales orders accurately, ensuring the right pricing, contracts, and terms are applied.
• Track orders and requests from start to finish, helping resolve issues and keep work moving forward.
• Provide timely updates to Sales Professionals on order status, quotes, and other requests.
• Communicate directly with customers, as needed, to share order updates or support special requests.
• Assist with basic services requests and coordinate follow up to ensure a smooth customer experience.
• Participate in sales team meetings to build relationships and stay aligned on priorities.
• Learn and maintain knowledge of products, promotions, and CDW’s go to market approach.
• Complete required training and partner accreditations to build skills in solutions and services.
• Bring a strong sense of urgency, attention to detail, and a customer first mindset to everything you do.

Sales Operations Account Representative

Program Manager

• Grow revenue and overall profitability for assigned product category
• Analyze complex industry information to identify, develop and execute strategies to increase sales.
• Maintain expert knowledge of product portfolio within respective category
• Develop and articulate competitive positioning and differentiation of brands within category
• Manage, track and process milestones for marketing agreements, enablement initiatives, and additional Gross Profit generating programs.
• Analyze programs before, during, and after execution to provide measurement and impact to category performance
• Develop trusted partnership with Strategic Sales leaders, presales specialists, sales, and PPM to provide a platform for operational efficiencies and process improvements
• Act as central point for maintaining certification levels for specializations and partner program enrollments and the development or enhancement of our tools, resources, reporting and process improvements
• Work strategically with marketing to develop or maximize opportunities that promote the awareness of assigned category and increase customer penetration
• Assist in creation and execution of the Business Plan for the respective category
• Identify key stakeholders, align priorities, lead execution, and drive consistency around category programs and communications across organization
• Engage with multiple strategic brands to communicate category initiatives, resources, and sponsorship opportunities
• Mentor and coach junior team members

• Provide instructional support and training for customers on how to use products effectively
• Discover and identify customer requirements and build custom engagements leveraging the best of services and products
• Address all product-related queries in a timely and efficient manner
• Stay current on educational technology changes and trends
• Invest in learning effective training methods and delivery modalities
• Support the project needs from development to implementation
• Provide developers with customers' feedback to help identify potential new features or products
• Analyze customers' needs and suggest upgrades or additional features to meet their requirements
• Work with the company to establish and evaluate best practices
• Accurately track and support custom engagements over extended periods of time
• Engage with customers with integrity and professionalism, working to build value in the relationship
• Work to support customers as needed if escalated from the support team
• Deliver on all Service Delivery products as needed or applicable

Senior Education Consultant

• Draft and negotiate master sales agreements, special programs, teaming agreements, amendments, addenda, and other contractual documents
• Educate sellers, partners, and customers on proper contract usage
• Work with assigned Contract Analysts and ensure proper accounting and timely delivery of fees, rebates, service level reporting, and other data-related deliverables associated with the contracts
• Serve as consultant to the Pre-Award teams and provide strategic guidance to help construct profitable, manageable programs, that maximize profits and minimize risk
• Manage pricing across contracts; work with partners to drive best price scenarios
• Maintain internal resources for integral contract information utilized by the business
• Maintain repository of contract and associated materials, in accordance with established policy
• Ensure appropriate closeout of concluded contracts

Deputy Program Manager – Contract Manager Education

Security Analyst

• Monitor, analyze, and respond to security alerts, incidents, and threats using SIEM, EDR and other and security monitoring tools.
• Escalates second-level support to senior team members
• Collects and disseminates information to clients during and post-incident
• Identifies, records, and escalates service performance trends, anomalies, and SLA breaches to senior leadership
• Updating the knowledge base articles
• Applies Trusted Advisor techniques to build up client trust and influence loyalty
• Attends training sessions or shadowing activities, and obtains industry related certifications as determined by Manager
• Participate notably in assigned self-paced trainings

Security Analyst – Managed Security Services

Recruitment

• Support the execution of executive recruiting activities by providing coordination, research, and sourcing support.
• Coordinate complex interview scheduling for executive-level candidates across multiple stakeholders and time zones.
• Manage candidate logistics including travel coordination and meeting materials.
• Serve as a professional point of contact for candidates throughout the interview process.
• Prepare interview packets, candidate profiles, and briefing materials.
• Conduct executive-level sourcing and research using LinkedIn Recruiter and related tools.
• Support development of executive talent pipelines through research and outreach.

Senior Project Manager

Senior GRC Consultant

Senior Project Manager, ENT

Executive Assistant – Governance/Resilience Coordinator

Executive Assistant, Cloud

Sales Internship Program

Principal Consultant – HI

Education Consultant – Technology

Sales Operations Account Representative

Program Manager

Sales Operations Account Representative

Senior Education Consultant

Deputy Program Manager – Contract Manager Education

Security Analyst – Managed Security Services

Associate Recruiter