Consultant

• Lead enterprise client engagements, workshops, and end to end implementations across Microsoft Security, Identity, and Collaboration platforms
• Architect and deliver solutions for Microsoft Defender XDR, Purview (Information Protection & Compliance), Teams Phone, Sentinel, and Active Directory / Hybrid Identity across Microsoft 365, Azure, and on prem environments
• Design and implement Defender XDR protections, threat hunting, and incident response integrated with Sentinel
• Define security, identity, compliance, and collaboration strategies; deliver roadmaps, assessments, and remediation plans

Senior Consultant – Hybrid Infrastructure

Solutions Engineer

• Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals.
• Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth.
• Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field.
• Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc.
• Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers.
• Mentoring and coaching of solution architects around best practices to engage with coworkers and customers.
• Provide ongoing technical, non-defect support for IBM zSystems hardware and related software components.
• Deliver education and technical guidance to system programmers and customer technical staff on new IBM zSystems features and capabilities.
• Support solution development activities, including architecture design, migration planning, implementation, and post-deployment support.
• Assist with problem analysis and escalation, coordinating with IBM and internal teams as needed to ensure timely resolution.
• Collaborate closely with CDW Sales Specialists and technical teams to support pre-sales activities related to IBM zSystems servers.
• Contribute to solution design discussions, helping craft technically sound and customer-aligned IBM zSystems solutions.
• Develop and deliver presentations, technical documentation, and project plans to support customer engagements and solution proposals.

Principal Solution Architect – IBM Mainframe, Z Systems Hardware Support Specialist

• Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs)
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals
• Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth
• Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field
• Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc.
• Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers
• Mentoring and coaching of solution architects around best practices to engage with coworkers and customers
• Architect end-to-end NeoCloud / GPUaaS platforms across compute, GPU/DPU, networking, storage, power, and cooling
• Lead design of multi-tenant GPU cloud environments leveraging technologies such as Rafay, Netris, ICE ClusterWare, Base Command, Kubernetes, Slurm, and PowerScale
• Architect automation and orchestration workflows for, Bare metal provisioning, GPU cluster lifecycle, tenant onboarding/offboarding, billing, metering, quota, RBAC, and policy management, multi-tenant networking, and VPC abstractions
• Shape the developer and end-user experience, including one-click access, notebooks, inference services, NIM, vLLM/Ollama, and by defining a SKU-based service catalog (compute, AI/ML, inference, storage, networking)
• Guide rack-scale engineering: rack/stack, cabling, firmware baselines, component health, and factory integration standards
• Design for high availability, security (SOC2 Type II requirements), GPU health monitoring, auto-remediation
• Define day-0/1/2 operational models including runbooks, SLAs, health monitoring, and QBR insights
• Support managed services design including DevOps, infrastructure automation, lifecycle management, and anomaly detection
• Act as a technical authority for internal teams, partners, and NeoCloud provider engagements
• Partner with OEMs and ISVs (NVIDIA, Dell, Penguin, Rafay, Netris, Vertiv) to drive roadmap alignment
• Lead technical assessments of emerging GPU cloud providers and influence partner strategy

Principal Solution Architect – NeoCloud, GPU-as-a-Service

Sales

• Develop sales strategies in tandem with Sales Directors based on sales and market trends
• Develop and assign sales plans and territories for team
• Coach and advise team on strategies to improve sales performance
• Manage resources for customers including technology specialists and vendor partners
• Identify and participate in customer facing meetings and activities
• Hire, train, coach and retain diverse sales team
• Manage strategic relationships with customers and vendors
• Monitor and measure performance of sales team
• Create team-oriented sales environment

Sales Manager – SW Majors

• Engage proactively with existing and prospective customers
• Qualifying and leading the initial business discussions with the client
• Prepare and present compelling proposals and pitches to clients
• Objection handling, negotiating and ultimately closing the sale
• Achieve and exceed sales targets while maintaining high levels of customer satisfaction
• Be the subject matter expert/specialist for Secure Networking
• Establish new relationships within CDW and externally to drive performance goals
• Build strong relationships with Account Management team
• Identify client needs and propose end-to-end solutions

Solutions Sales Specialist – Secure Networking

Affiliate Manager

• Develop and deliver the benefits strategy
• Champion effective communication of benefits
• Leverage technology to streamline processes
• Negotiate and manage vendor relationships
• Prepare benefits budgets and cost analyses
• Collaborate with global teams

Benefits Partner

• Consult with multiple clients simultaneously to understand business and technical needs
• Be a trusted advisor to assigned clients; help align customer expectations with best practices
• Develop strategic roadmaps and project plans based on customer goals
• Work with clients and Project Managers to set expectations, drive alignment, and coordinate timelines
• Identify areas for cost savings through options such as autoscaling, right-sizing, and elimination of waste within the customer’s AWS environments
• Identify security gaps and develop best practice recommendations to help strengthen client security posture
• Document and present recommendations to customers, including senior leadership
• Translate customer requirements into LOE estimates, design documents and keep project tracking boards up to date
• Provide guidance to Cloud Engineers as they implement customer roadmaps
• Quality check engineering work; ensure top quality work and customer satisfaction
• Train customers in management and maintenance of new or upgraded environments
• Support Presales Cloud Solutions Architects in proposal design and positioning
• Document time spent on customer activities; record activities daily in Jira with weekly timecard submissions in Mavenlink
• Mentor Cloud Engineers

Solution Architect I – Cloud

Business Development Rep

• Coordinate with Sales to optimize and close opportunities, drive enablement and training on key partner solutions, define target markets and accounts, assess current relationships, execute growth strategies, build a long-term pipeline, and forecast against monthly sales targets.
• Develop relationships with sales professionals and leaders internally at CDW and externally at the partner to drive collaboration and results between both organizations.
• Partner closely with sales to collaborate closely with multiple stakeholders at the customer to influence the final requirements of the target opportunity, including executives, program leads, project leads, technical experts and procurement.
• Function as the subject matter expert for customer visits and presentations, customer conference calls, and webinars, and participate in all aspects of large transaction sales cycles.
• Coordinate with appropriate resources to execute necessary legal and financial agreements, such as NDA’s and Teaming Agreements prior to RFP release.
• Identify trends in customer purchasing patterns and partner technology advancements to enact specific plans to help sales teams capture a larger share of business.
• Articulate the partner value proposition to partners and customers.
• Align with CDW marketing leaders and internal PPM stakeholders to create a go-to-market plan supporting OEM partner strategies and regional events.

Business Development Manager – Education

Supply Chain

• Utilize supply chain tools and best practices to optimize planning procedures, analytics, and metrics for timely product delivery.
• Develop and maintain supplier relationships in collaboration with demand planners to meet supply chain and category objectives.
• Analyze product categories and competitive landscapes to deliver supply recommendations aligned with inventory goals.
• Apply knowledge of pricing hierarchies and elasticity to manage products through their lifecycle.
• Maintain and apply inventory policies to support stocking and inventory management strategies.
• Analyze data to identify supply chain inefficiencies and implement corrective actions.
• Use Blue Yonder analytics to report on key metrics such as days of supply, aging inventory, backorders, lead time, and supplier fill rates.
• Maintain planning parameters including forecast allocation, inventory policy, pack size, and calendars.
• Analyze demand patterns and set thresholds for stockouts and lead times using Blue Yonder tools.
• Troubleshoot and refine replenishment recommendations using Blue Yonder supply planning modules.
• Collaborate with demand planners and suppliers to ensure supply plans align with demand forecasts.
• Support demand planners in resolving low forecast accuracy issues.
• Partner with Product Management to enhance product offerings and secure incremental funding.
• Work with Brand Management to achieve budgeted margin and revenue targets.
• Publish monthly supplier projections and lead supply chain optimization initiatives.
• May be responsible for drop ship planning depending on brand/category.
• Build and maintain strong relationships across departments and with external partners to drive operational efficiency.

Supply Planner

AI Engineer

• Monitor and maintain AI platform health, performance, and availability.
• Assist with the deployment, configuration, and updating of AI software and services.
• Provide technical support to users, including data scientists and engineers, for platform-related issues.
• Help implement security protocols and ensure compliance with organizational policies.
• Document platform configurations, processes, and troubleshooting steps.
• Collaborate with Technology teams to support integration of new tools and features.
• Stay current with emerging AI technologies and platform updates.

AI Platform Administrator

Account Manager

• Act as the internal lead and subject matter expert for the CDW–Lenovo partnership, representing Lenovo across the business
• Create, own, and execute a joint CDW–Lenovo business plan, aligned to agreed growth objectives and priorities
• Meet assigned targets for revenue growth, profitability, and strategic KPIs
• Manage and nurture existing Lenovo relationships while establishing new, senior-level connections within Lenovo account teams
• Own and manage the Lenovo sales pipeline, proactively engaging CDW sales teams to progress opportunities through to close
• Drive upsell, cross-sell, and attach opportunities across hardware, services, and options in line with the Lenovo business plan
• Execute the business plan against defined milestones, including services and options attach rates
• Promote and operationalise all relevant Lenovo programs, incentives, and promotions to maximise sales impact and margin
• Own and drive leads generated through joint CDW and Lenovo marketing campaigns, ensuring conversion to closed business
• Maintain and manage all required Lenovo certifications and accreditations
• Enable and support sales teams through training, guidance, and consistent partner messaging

Associate Partner Manager

Account Executive

• Develop and execute sales strategies to drive revenue growth and expand the client base, focusing on both new and existing accounts.
• Cultivate and maintain strong relationships with key decision-makers within customer organizations, often at the senior and C-level.
• Leverage consultative sales techniques to assess client needs and propose comprehensive solutions, including cross-selling CDW’s products and services.
• Prioritizing Accounts and Opportunities: Independently assess our book of business using key criteria such as customer potential, competitive advantage, relationship depth, and strategic alignment.
• Work with sales leadership to balance short-term targets with long-term growth potential, identifying underpenetrated areas within key accounts.
• Developing an Account Strategy: Execute account strategies by setting clear objectives, aligning with customer priorities, and identifying tactical plays.
• Collaborate with solution architects and principal AEs to develop scalable plans that anticipate risk and include measurable success metrics.
• Time-Constrained Discovery: Lead discovery conversations by identifying key business needs, defining success criteria, and gathering relevant insights.
• Aligning to the Customer’s Buying Cycle: Guide your customers through the buying cycle by understanding internal processes, and timeline constraints, augmenting your approach as needed.
• Conveying Value: Build credibility through subject matter knowledge, account insight, and personalized solution positioning.
• Managing Stakeholders: Proactively engage across organizations. Tailor your communications based on role, and responsibility while balancing stakeholder and seller interests.

Account Executive – Commercial Majors

• Develop and execute sales strategies to drive revenue growth and expand the client base, focusing on both new and existing accounts.
• Cultivate and maintain strong relationships with key decision-makers within customer organizations, often at the senior and C-level.
• Leverage consultative sales techniques to assess client needs and propose comprehensive solutions, including cross-selling CDW’s products and services.
• Independently assess our book of business using key criteria such as customer potential, competitive advantage, relationship depth, and strategic alignment.
• Execute account strategies by setting clear objectives, aligning with customer priorities, and identifying tactical plays.
• Lead discovery conversations by identifying key business needs, defining success criteria, and gathering relevant insights.
• Guide your customers through the buying cycle by understanding internal processes, and timeline constraints, augmenting your approach as needed.
• Build credibility through subject matter knowledge, account insight, and personalized solution positioning.
• Proactively engage across organizations.

Healthcare Account Executive

• Lead and manage a team of presales engineers supporting Digital Experience opportunities.
• Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
• Set clear individual and team expectations, drive accountability, and celebrate successes.
• Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
• Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
• Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
• Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
• Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
• Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
• Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.
• Help implement presales best practices and standard operating procedures.
• Support the upskilling of team members to ensure technical capabilities align with evolving market demands.

Manager, Pre Sales – DX

Manager

• Collaborate in overseeing the planning, execution, and completion of technology projects
• Leading and managing IT staff, including hiring, training, and performance management.
• Manage a team of dotted line coworkers from groups in CDW Integrated Technology Solutions and Digital Velocity teams to implement and support technical infrastructure that support all CDW TCs
• Ensuring the efficient operation, security, and reliability of IT systems
• Collaborating with TC team in managing the IT budget and resources effectively
• Keeping abreast of new technologies and trends and evaluating their potential inside the TCs and for clients
• Identifying and resolving technical issues and challenges
• Effectively communicating technical information to both technical and non-technical audiences
• Ensuring compliance with relevant regulations and security standards
• Develop strong working relationships and work closely with additional internal teams and partners