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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing assessment and service solutions for Hybrid Infrastructure, with a strong focus on customer engagement, technical discussions, and solution design. Proven ability to mentor teams and drive business growth through strategic relationships and consultative guidance.
Highest-signal resume keywords
Hybrid Infrastructure ServicesTechnical Solution DesignCustomer EngagementMentoring and CoachingCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical AnalysisSolution ArchitectureDeployment ServicesTechnology Health ChecksSales Strategy Planning
Soft Skills
Excellent CommunicationProblem-SolvingCustomer-Centric MindsetInfluencing Decision-MakingPresentation Skills
Tools & Technologies
Online Marketing ActivitiesLinkedInBlog PostsOnline Magazines
Certifications & Qualifications
Partner Technical Certifications
Industry Keywords
Industry-Specific ChallengesBest PracticesRegulationsTechnical EnablementAdvisory Services
About the role
Key responsibilities & impact- Develop assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services
- Collaborate with customers, delivery teams, and internal sales to provide consultative guidance and plan sales strategy
- Author statements of work (SOWs)
- Analyze technical and competitive considerations throughout the sales cycle
- Uncover customer long-term goals and requirements and craft solutions aligned with desired outcomes
- Maintain strategic relationships with customers, internal sales, and delivery management
- Act as a trusted advisor to drive Hybrid Infrastructure services business growth
- Maintain relationships with key strategic partners
- Grow influence in the assigned territory through engagement with vendors, partners, customers, and sales
- Act as a subject matter expert across multiple product and solution families
- Contribute to CDW-approved online marketing activities, including LinkedIn, blog posts, and online magazines
- Drive outreach initiatives, technical enablement projects, coaching, and mentoring for SAs, Solution Executives, and Field Sellers
- Mentor and coach solution architects on best practices for coworker and customer engagement
Requirements
What you’ll need- Bachelor's Degree or equivalent experience, and 7 years in a technical, pre-sales, or post-sale delivery role OR 11 years in a technical, pre-sales, or post-sale delivery role
- Industry knowledge and domain expertise, including understanding industry-specific challenges, regulations, best practices, architecture, products, technologies, and solutions
- Ability to collaborate with cross-functional sales and delivery teams, lead technical discussions, influence decision-making, and mentor junior team members
- Customer-centric mindset
- Excellent communication and presentation skills
- Ability to gather requirements and explain technical concepts clearly and concisely
- Ability to design and communicate comprehensive solutions addressing customer requirements and business challenges
- Strong problem-solving skills and ability to analyze complex problems and resolve technical issues or gaps
- At least 5 partner technical certifications
- Willingness to travel up to 25% or as needed
- Motivated, self-starting, and able to independently perform high-quality work with minimal guidance
- Readiness to explore, adapt, and grow with evolving AI technology and tools
Benefits
Comp & perks- Field-based role
- AI-enhanced learning and experimentation culture
- Supportive, collaborative, and empowering work environment
- Growth and professional development support
- Opportunity to contribute to marketing activities, technical enablement, coaching, and mentoring
- Equal opportunity employment